Candidate Information Name Available: Register for Free Title Data Entry Customer Relations Target Location US-IA-Bettendorf Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
FRONT DESK AGENTPHONE NUMBER AVAILABLE EMAIL AVAILABLE Bettendorf, IA Street Address
PROFESSIONAL SUMMARYDynamic and results-oriented professional with a track record at Midamerican Energy, adept in Data Entry and Customer Relations. Excelled in prioritizing calls and efficiently resolving conflicts, significantly enhancing customer satisfaction. Demonstrates exceptional multitasking and schedule management skills, ensuring seamless operations and positive outcomes.SKILLSRoute NavigationSchedule ManagementData EntryCustomer RelationsConflict ResolutionPrioritizing callsClosing ticketsEXPERIENCEDISPATCHER JBA towingDavenport, IAMarch 2023 - October 2023Excelled in multitasking to manage a high call volume with professionalism and efficiency.Proficiently used computer systems for data entry, tracking, and managing of driver information.Responded quickly to emergency situations involving drivers or vehicles.CSR Midamerican EnergyDavenport, IASeptember 2018 - May 2019Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.Responded to telephone inquiries and complaints following standard operating procedures.Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.Updated and maintained database with accurate customer information and timely data entry.Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.Investigated and researched issues to determine root causes and appropriate resolution methods.Utilized automated systems to log and retrieve call information.SALES ASSOCIATE Tires plusDavenport, IAJuly 2017 - August 2018Greeted customers warmly and offered assistance.Helped customers find and select products.Kept work area clean, organized and free of clutter at all times.Performed cleaning tasks, keeping store neat and organized.Assisted customers with product selection to ensure customer satisfaction.Operated cash register and POS to handle purchases, refunds, and exchanges for customers.Greeted and escorted customers to product racks and shelves to assist with finding merchandise.REFERENCESReferences available upon request.