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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE Ph: PHONE NUMBER AVAILABLEProfessional Summary13 + years of experience which include 9+ years of experience in salesforce.com platform involved in various stages of SFDC life cycle including Define (BRD), Design, Development, Review, Support and Maintenance.Experienced in working with different software development methodologies like Agile and Scrum.Proficient in CRM business processes like opportunity management, Lead Management, Case management, support automation, Salesforce CPQ process like Quote to order process and Salesforce Field Services.Experience working across field service objects and process like, work Orders, Maintenance Plan, Service Appointments, Work Order Line Items, Work Type, Service Territories, Service Resource, Operating Hours.Developed Auto create work order process and created process for Field Service Scheduling and Optimization.Performed the role of SFDC lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.Experience using Sales force Web services API like REST, BULK, and SOAP.Experience working across various SFDC implementations covering Sales Cloud, Service Cloud.Developed Apex Triggers, Apex Classes, Controllers & Extensions to support Visualforce pages, Test Classes for Unit testing as per the functional needs in the application.Experience in Version Control Tools like GITHUB Enterprise, Bitbucket, Copado and deployments using ANT and Change Sets.Expertise in developing Lightning Component Framework and built Lightning component using aura framework.Experience on Salesforce Lightning Process Builder, app builder and creating Visual Workflows, salesforce support communities and Chatter groups.Extensive experience of using declarative features like validation rules, workflows, approval processes, Escalation Rules, sharing rules automation for satisfying complex business process automation.Expertise in developing web-based GUI using HTML, JavaScript, and CSS.Experience on Salesforce Lightning experience on creating custom salesforce reports.Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events.Thorough understanding of the Salesforce licensing structure and services offered by Salesforce.Merging Branches in version control tools like GitHub and Bit Bucket.Experience in Data Migration and integration using data loader, and building Visual force reports, dashboards and tabs.Refreshing Sandboxes after deployment and have good working knowledge in querying salesforce.com database using SOQL & SOSL queries and Governor Limits.Experienced in integrating SF with External Tools.Excellent communication and interpersonal skills, accustomed to working in both large and small team environments.Technical Skill Set:Salesforce.com: Salesforce CRM, Apex Triggers, Apex Classes / Controllers, Visual Force Pages/Lighting Components, Apex Web Services, SOSL, SOQL, Case Management, Custom Objects Reports, Dashboards, Workflow, and Approval.Custom Integration: Field updates reports, Custom objects, Custom settings, Custom Labels, Tabs, Account management, Contact management, Email services, Security controls, AppExchange, Package & Custom Application and Sandbox Data loading, Territory management.Force.com Tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Salesforce Workbench, Force.com, Data.com,Web Technologies: HTML, WSDL, XML, Java Script, JQuery, SOAP& REST APIVersion Control Tools: GitHub, Bit Bucket, Copado.Management Skill Set:Agile ManagementBusiness Process ManagementChange ManagementResult OrientedInnovativeCertification:Salesforce Platform Developer PDI certificationSalesforce Administration certificationEducation :BTech (Information Technology) from JNTU University -2008Professional Experience:Borrego Solar Energy Jun 2021 Till NowSan Diego, CaliforniaLead Salesforce Developer, Scrum Master and Business Development ManagerEnvironment:Saleforce.com Sales/Service cloud, Force.com platform, Apex Classes, Visual Force Pages, Controllers, Lightning components, Custom Objects, Custom Tabs, Workflow & Approvals, Reports, Eclipse IDE and Bitbucket, JIRA Helpdesk, JIRA Service Management, Copado.Responsibilities:Translated business goals, feature concepts, and customer needs into prioritized product requirements and use cases.Interfaced with Business Analysts, Developers, and technical support to determine the best solutions for the requirements.Worked closely with other team members to plan, design, and develop robust solutions in a timely manner.Developed the Application page through the Lightning Design System (SLDs) and CSS.Implemented Copado for quick UI deployments.Developed Auto create work order process, and created process for Field Service Scheduling, Optimization and Field Service Mobile App.Helped all field technicians in configuring and using the field service mobile app.Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components.Involved in building the Apps through Lightning Application, Quick actions, Events, APEX classes, APEX triggers and Visual Force pages to develop the custom UI based on the business logics and requirements.Developed a Standard Related List for the Apps and developed the Edit/Delete actions by customizing the application to extend functionality and wrote Apex Classes to provide functionality to the Visual force pages.Converted old framework to modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Components.Performed administration tasks as needed, managing custom fields and data clean up.Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.Gained extensive Implementation knowledge on concepts of lightning out, lightning data service and lightning design system.Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.Updated the APEX Controller and Helper functions regularly as per business requirement changes.Added CSS and Design Parameters that makes the Lightning component look and feel better.Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.Keysight Technologies Feb 2017 April 2021Santa Clara, CaliforniaLead Salesforce DeveloperEnvironment:Saleforce.com Sales/Service cloud, Force.com platform, Apex Classes, Visual Force Pages, Controllers, Lightning components,Custom Objects, Custom Tabs, Workflow & Approvals, Reports, Eclipse IDE and Bitbucket.Responsibilities:Created custom object, custom fields in lightening experience. Also, involved in creating Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts.Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation, and formula fields to the custom objects.Used Force.com toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.Worked on Batch Apex, Schedule Classes, Visualforce pages and integrated with external source by developing Apex Web Services.Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.Developed Lightning Component Framework and built Lightning component using aura framework.Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.Worked on CRM modules like sales cloud, service cloud with functionalities like Opportunity Management and Case Management. Developed lightning pages and displayed them in community builder.Added Lightning Component to Lighting Pages and Record Pages.Used SLDS to migrate Visualforce pages to Lightning Experience and Created Lightning components using aura framework.Improved performance by using Lightning Data Service which reduces server calls.Worked on Lightning Components using Aura Framework and included in Visualforce page.Experience on Worked in the full cycle of the project from the gathering of user requirements to development of the community.Performing the UI related activities including Page layout configuration.Made the configurations in the applications from time to time as per the requirement gathering.Worked extensively on APEX Triggers, APEX Classes, Apex Test Classes, Visualforce pages to fulfill various business requirements.Working Version Control tool BitbucketExperience working across various SFDC implementations covering Sales Cloud, Service Cloud, and Call center.Involved in Working with Standard Salesforce features like Objects, Workflows, Record Types, Page layouts, Workflow Rules, Case Assignment Rules, and Escalation rules, Validation rules, Profiles, Roles, Reports, and Dashboards etc.ITC Infotech, Bangalore June 2015 Feb 2017Salesforce Developer/AdminResponsibilities:Collected requirements from the Salesforce users and responsible for project development and deployment.Experience in analyzing business requirements, implementing them to Salesforce Custom objects, Junction objects, master-detail relationships and lookup relationships and worked on customizing the standard objects and page layouts.Hands on experience in converting existing visual force pages to Lightening user interface look and feel to access it with the Lightning Component Framework.Gained basic knowledge on Lightning App Builder to develop apps visually, without code using Custom-Built Lightning Components.Developed component using Lightning Aura Framework which also included clientside Angular JS.Build Lightning Component Tab for Salesforce1 Navigation and Custom Applications in Lightning Experience.Created Workflow rules to automate the email alerts, tasks, field updates and worked with validation rules to have out of box functionality achieved.Developed Reports and Dashboards according to the business requirements and customized the existing reports as per the change requests.Fulfilled Functional requirements by developing various interfaces apex classes, controller classes and apex triggers.Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.Handled Salesforce Business flows which includes Lead, Case Management and also worked with Web-to-Case and Email-to-Case to generate cases for Case objects.Used Service console for case management and even enabled knowledge object in the organization.Expertise knowledge in Salesforce Customization, Data Validation, Sales, Marketing, Customer Service and Support Development and Administration.Effectively worked to integrate Salesforce with out-of-the-box applications available on App Exchange and also integrated with the custom languages such as Java, SAP through the Salesforce SOAP and REST API.Experience in Unit testing, for the customizations and developments done during the project.Used the sandbox for testing and migrated the code to the deployment instance after testing.Involved in day-to- day SCRUM meetings to review and update them with the project Updates to have a thorough flow of the functionality of the project.Communicated effectively and made sure that the business problem is solved.Environment:Saleforce.com Service cloud, Apex Classes, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Workflow & Approvals, Reports, Eclipse IDE, WSDL, IBM Urban Code and GitHub.Tata Consultancy Services, Bangalore Nov 2008 June 2015Senior Siebel DeveloperResponsibilities:Involved in various activities of the project, like information gathering, analyzing the information, and documenting the functional and non-functional requirements.Worked as Developer on modification and customization of Siebel Business Objects, Components and User Interfaces like Screens, Applets and Views.Working on different types of integrations to connect with boundary applications.Prepared the design documents for the areas worked on, Created custom Business Services.Worked as Support analyst for functional & technical bugs fixing on-fly during UAT phase in front of client / business users and same time getting the user feedback as well for improving the new business process.Worked as Developer on modification and customization of Siebel Business Objects, Components and User Interfaces like Screens, Applets and Views.Working on different types of integrations to connect with boundary applications.Prepared the design documents for the areas worked on, Created custom Business Services.Worked as Support analyst for functional & technical bugs fixing on-fly during UAT phase in front of client / business users and same time getting the user feedback as well for improving the new business process. |
