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Title Support Specialist Office Manager
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Detroit, MI Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Support Specialist
Experience concentrated in Logistics/Planning, with exposure to Supervision/Operations Management. Ten years of work experience with five years of management. Provide exceptional service in clerical support by being the hub of communications between drivers, senior managers, and clients.Professional Development HighlightsFleet Management Emergency Dispatching Satellite CommunicationsTransportation Operations Equipment Maintenance Assignment NotificationEffective Scheduling Accuracy/Vendor Confirmation Microsoft OfficeWork HistoryGuest Transport LLC, Romulus, MIOfficer Manager/Logistics Manager, May 2023-PresentOversee day-to-day office operations, coordinating administrative tasks such as scheduling, correspondence, and filing systems.Monitor and track shipment status, ensuring on-time delivery and resolving any issues that arise. Communicate with drivers, customers, and internal teams to ensure smooth logistics operations.Tfam Transportation, Ypsilanti, MIOfficer Manager/Logistics Dispatcher, April 2019-May 2021Planned, assigned, and monitored freight movement for a group of 20 drivers to provide safe, scheduled service. Ensure driver success through relationship building, effective communication, and positive recognition.Monitored driver performance and ensured compliance with the dot O dot T dot regulations. Performed administrative duties and provided timely reports. Work collaboratively with HR, Accounting, Safety, and Maintenance.M&K Express, Wixom MIDispatch Office Manager, June 2016-April 2019Built and maintained driver relationships by assigning drivers to loads by optimizing load information, including destination, type of freight, miles, directions, drivers needs and availability.Adept to Spreadsheet development and management Set up/helped with new hires, onboarding etc. Worked through projects and assist with AP/AR Interviewed Candidates for roles within Dispatch, Office Support, and general Administration.Education and DevelopmentKaplan Career Institute, Detroit, MIA.S., Medical Office SpecialistSeptember 2020

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