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Title Administrative Assistant Customer Service
Target Location US-TX-San Antonio
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Desire the position of Administrative Assistant in a fast-paced work environment, bringing a wealth of experience in performing general administrative duties, as an administrative assistant, general secretarial and technical services for managers, project teams, and clients.Work experienceCandidate's Name
First community bank of Texas - Corpus Christi, TXAugust 2021 to PresentHandle all 11 branches, conducted teller processing, customer service on all bank concernsReferral ClerkDugan Eye Institute - Corpus Christi, TXJuly 2019 to PresentLog in new patients, schedule patients with correct Dr.; we have 4, I request proper authorization, call for follow up on surgery's and appt datesOffice ManagerFOUR J'S COMMUNITY LIVING CENTERJuly 2018 to April 2019Greets visitors and answers the phone  Appointments, answering questions, organizational activities, and typing out daily memos  Coordinate the activities of the reception team  Responsible for directing inquiries accordingly  Ensure the efficient processing of incoming and outgoing mails as it regards the premise  Ensure records are kept properly so that they can be easily retrieved for review when needed by relevant personnel  Ability to communicate must be fairly strong, as this will promote effective working relationships with other member of staff  Contacted Physician's office to verify that consumer's medical needs and appointments were up to date.Market TrainerINTERNATIONAL BANK OF COMMERCE (IBC)October 2016 to August 2017Analyze training needs to develop new training programs or modify and improve existingPrograms.Conduct orientation sessions and arrange on-the-job training for new hires.Inputting grades.Worked with CEO, in market meetings.Trained all Branch managers with new role outs on any new features.Plan, develop, and provide training and staff development programs, using knowledge of the Effectiveness of methods such as classroom training, demonstrations, on-the-job training,Conferences, and workshops.Sales RepresentativeINTERNATIONAL BANK OF COMMERCE (IBC)January 2015 to October 2016Greet customers.Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.Process and maintain records of customer loans.Count, verify and post armored car  Deposits.Prepare and verify cashier's checks.Sort and file deposit slips and checks.Maintaining customer relationships and providing excellent customer service.Monitor bank vaults to ensure cash balances are correct.Carry out special services for customers, such as ordering bank cards and Checks.Resolve problems or discrepancies concerning customers' accounts.Insurance Sales AgentsJanuary 2014 to November 2014Sell various types of insurance policies to businesses and individuals on behalf of insurance  Companies, including automobile, fire, life, property, medical and dental insurance  Specialized policies such as marine, farm/crop, and medical malpractice.Call on policyholders  Deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.Customize insurance programs to suit individual customers, often covering a variety of risks.Calculate premiums and establish payment method.Explain features, advantages, and disadvantages of various policies to promote a sale of insurance plans.Install bookkeeping systems and resolve system problems. Collect Payments,  Amendments Opening and Closing proceduresInsurance Sales AgentsFebruary 2013 to January 2014February 2013 to January 2014Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.Customize insurance programs to suit individual customers, often covering a variety of risks. Calculate premiums and establish payment method.Perform administrative tasks, such as maintaining records and handling policy renewals.Install bookkeeping systems and resolve system problems.Answer telephones, direct calls, and take messages.Compile, copy, sort, and file records of office activities, business transactions, and other activities.Calculate premiums and establish payment method.Contact underwriter and submit forms to obtain binder coverage.EducationSouthern Careers InstituteAugust 2005GEDDel Mar College2002Ray High School - Corpus Christi, TX2000

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