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Title Medical Records Customer Service
Target Location US-TX-Lancaster
Phone Available with paid plan
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Candidate's Name
Street Address  Monticello LaneLancaster TexasStreet Address
EXPERIENCEUT-Southwestern Medical - HIM Senior Specialist RegulatoryJanuary 19, 2023-CurrentWorks under limited supervision to assure compliance with federal regulations.Understands and applies ethical principles and multiple regulations to complex scientific research projects.Review study protocols, informed consent documents, response to stipulations, and other study-related documentation, to assure conformance with all applicable requirementsBaylor Scott White, Temple  Customer Service AdvocateOctober 24, 2022-December 23,2022Assist members with plan benefits and enrollment status and member Eligibility StatusChildren Medical Center Release Of Information SpecialistJanuary 2018-August 2022My-Chart Patient Portal Login issues allowing Patients to regain access and upload medical records claims and tele visit information.ROI Specialist Responsible for processing requests for medical records capturing Turn Around Time required by 21st Century Act and other Regulatory Agencies. Electronically burn medical records to CD/USB upon request. Process Attorneys Request along with Affidavits and Questions. Bill for Medical Records and Radiology CD films.Notarized Affidavits for Medical and Radiology Films.Provided Customer Service for Walk-In Patients and Representatives along with Court Agencies delivering Subpoena for Court Purposes.Parkland Hospital, 5201 Harry Hines May-1985 thru May 2016Quality AnalystMonitor provider documentation to ensure data integrity and provide feedback upon findings to medical staff. Served as SME assisting Regulatory Agencies such as Joint Commission, CMS-ClinicalClinical Documentation ManagerManage day to day operations to ensure patients charts are delivered to clinics prior to appointments,Managed a staff of 13 employees.Release of Information ManagerROI Specialist--Responsible for processing legal requests for Attorneys/Court Reporting agenciesCoupled with Notarizing Deposition Questions and Affidavits. Maintains knowledge of applicableRules, regulations, policies, laws, and guidelines that impact releasing patient information.EDUCATIONDeVry University- Associate Degree Applied Science HIT(Pursuing Cert) RHITMountain View College, Dallas, TexasCertification ManagementSKILLSEpic, My-ChartEpic ReportingMicrosoft OfficeExcel, DatabaseOutlook, Visio SharePoint Systems and Platforms.LANGUAGES-English

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