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Click here or scroll down to respond to this candidateCandidate's Name
General ManagerEMAIL AVAILABLEPHONE NUMBER AVAILABLEBrooklyn, NY, Street Address
THOMAS JEFFERSON HSBrooklyn, NYHigh School Diploma (Jun 1990)EDUCATIONExcellent training and leadership skills.Strong time management andorganizational skills.Proficient in: English, French and CreoleADDITIONAL SKILLSNew York State Health CertificateCERTIFICATIONSAdaptable professional with 20+ years of experience and a proven knowledge of customer communications, operations management, sanitation and safety, quality control, and inventory control. Aiming to leverage my skills to successfully fill the General Manager role at your company.CAREER OBJECTIVEGENERAL MANAGERHale and Hearty Soup, New York, NY / Jan 2014 - Jun 2022 GENERAL MANAGERChipotle Mexican Grill, Philadelphia, PA / Sep 2008 - Nov 2013 EXPERIENCEPlanned and managed adequate inventory levels using computerized inventory system for meeting salesdemands and minimizing loss.Established employee development plan, setting clear expectations for team members.Managed profit goals against budget and prior year, keeping controllable costs within budget.Maintained product and service quality standards by conducting ongoing evaluations and investigatingcomplaints.Established and maintained proactive human resource functions, complying with labor regulations.Used customer feedback for improving operations and building brand loyalty.Managed company assets by maintaining clean and fully equipped establishments with properly workingequipment.Recruited team members for maintaining adequatestaffing levels according to projected sales.Prepared staff work schedules and assigned specific duties.Established employee development plan, setting clear expectations for team members.Conducted staff meetings to relay general information or to address specific topics.Responded quickly to meet customer needs and resolve problems.Participate in ongoing training to enhance own job skills and knowledge.Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Assisted with new hire orientation and employee training. Adhere to quality and service standards to support operational goals.Provided efficient and courteous service to customers at all times.ASSISTANT STORE MANAGERFive Guys Burgers and Fries, Queens, NY / Apr 2003 - Nov 2009 Troubleshooting minor problems and reported larger technical issuesProvided performance feedback and coaching toemployees.Set example for employees by demonstrating customer service and selling skills.Aided in setting standards of team performance to reach company objectives.Highlighted sale items and promotions with propersignage and displays.Demonstrated and supported continuous improvementand growth mindset.Prepared staff work schedules and assigned specific duties.Built employee knowledge base by engaging in continuous education, role-playing, and delegating tasks.Instilled high standards of compliance by holding teams accountable.Maintained neat, clean, and organized store environment to foster health and safety of customers and employees.KIMBERLEY DANIELS, Assistant Store Manager, Hale And Hearty(347) 833-0191 - EMAIL AVAILABLE - Co-worker GLENDA FRANCIS, Delivery Manager, Hale And Hearty Soup(347) 502-8680 - EMAIL AVAILABLE - Co-worker LANCE FRANKEL, General Manager, Hale And Hearty Soup(917) 873-8371 - EMAIL AVAILABLE - Co-worker REFERENCES |
