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Click here or scroll down to respond to this candidateCandidate's Name
Email: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLELinkedIn: https://LINKEDIN LINK AVAILABLESalesforce Trailblazer: https://www.salesforce.com/trailblazer/ssrinivasanStreet Address
PROFESSIONAL SUMMARYOver 8+ years of IT experience specializing in Salesforce.com, covering analysis, design, development, testing, and maintenance of applications.Proficient in Salesforce.com administration, configuration, and implementation across Sales, Marketing, and Service modules.Extensive development experience using Salesforce Lightning, including building Aura Lightning pages, components, and implementing Lightning Design System (LDS) for community builders.Demonstrated expertise in integrating Salesforce with third-party ERP systems, focusing on enhancing business operations and data management.Skilled in Apex programming, creating classes, triggers, test classes, and Visualforce pages to meet specific business requirements.Strong knowledge of Salesforce APIs (Bulk, Metadata, REST, SOAP) and proficient in using tools like Salesforce Data Loader for large data migrations.Effective at configuring Salesforce environments, including security settings, sharing rules, and custom layouts to optimize CRM processes and user experience.Adept in creating dynamic reports, dashboards, and automating email communications to streamline business operations and decision-making.Experienced in deploying Salesforce solutions using Eclipse IDE, Mavens Mate, Ant Tool, and Change Sets, ensuring successful implementations.Excellent team player with a proven track record in collaborative environments, working closely with developers, business analysts, and offshore teams.Proficient in web technologies such as HTML, CSS, JavaScript, jQuery, and AJAX, enhancing user interactions and system functionalities.Strong analytical and problem-solving skills, coupled with effective time management and process optimization capabilities.Experienced in Agile methodologies, leading to efficient project execution and delivery.Proficient in configuring and customizing Salesforce solutions for specialized programs like Education Special Purpose Local Option Sales Tax (ESPLOST).SKILLSSalesforce.comSalesforce CRM, Salesforce Classic, Lightning Experience, Salesforce SFA, APEX Language, Classes, Triggers, SOQL, SOSL, Visual force (Pages, Components and Controllers), APEX Data Loader, CI & CD, DevOps, Service cloud, sales cloud, Marketing cloud, Azure, Veeva, Zuora, Market, Pricing, S-Controls, APEX Web Services, AJAX, Dashboards, Workflow & Approvals, Analytic Snapshots, Custom Objects.Salesforce ToolsForce.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Connect for Outlook, CPQ, Quip, Force.com Platform (Sandbox and Production), Force.com Migration Tool, Copado, Eclipse, My Eclipse, Data loader, MS Visio, Force.com IDE, sublime mavens mate.Custom IntegrationOutbound messages, Workflow & Approvals, Field updates, Reports, Custom objects, Custom settings, Custom labels & tabs, SOAP & REST web services, Email Services, Role Hierarchy, Dashboards, Security controls, APEX Exchange Package & Custom Application and Sandbox data loadingProgramming LanguagesAPEX, Java J2EE, C, C++, C#, VB.Net, ASP.Net,PythonWeb TechnologiesXML, HTML, XHTML, DHTML, CSS3, JavaScript, AJAX, JQuery, WSDL, JSONDatabase ServersOracle 8i/9i/10g, MS SQL Server 2000/2005/2008, PL/SQL, RDBMS, MS Access, MySQL, DB2, TOADOperating SystemsMS Windows, Unix, Linux, Mac OS 9/10Software Development MethodologiesAgile, Scrum, MVC, SDLCCERTIFICATIONSSalesforce Certified AdministratorSalesforce Certified Business AnalystSalesforce Certified Developer ISalesforce Certified CPQ SpecialistProfessional Scrum Master ISix Sigma Certification Benchmark Six SigmaEDUCATIONMBA in Data Science & Analytics (In Progress)Jain University, Bangalore, Expected Completion 2023-2025Bachelor of ScienceBharathiar University, CoimbatorePROFESSIONAL EXPERIENCESenior Salesforce DeveloperCorvado, Atlanta, GAJune 2022 - March 2024Project Overview:Spearheaded the development and integration of Salesforce applications tailored to enhance business efficiencies and financial management for the ESPLOST program.Key Responsibilities:Engineered, tested, and deployed Salesforce enhancements including custom objects, page layouts, workflows, alerts, reports, and complex dashboards to improve system functionality and user experience.Executed mass data migrations utilizing a variety of tools, enhancing data accuracy and accessibility.Developed custom Salesforce applications using the Force.com platform, significantly boosting sales efficiency and automating financial processes like purchase order creation and invoice tracking.Designed and implemented custom user interfaces with Visualforce in Lightning, increasing user satisfaction by streamlining workflows and enhancing navigation, which improved user experience by 85%.Led the development from inception to deployment of a leasing quote automation application, fulfilling both business and technical requirements.Managed integration projects, connecting Salesforce with various external management tools and systems to synchronize data and automate reporting processes.Utilized Salesforce Analytics Studio to create insightful dashboards and reports, delivering valuable analytics to stakeholders and supporting data-driven decision-making.Directed cross-functional teams, ensuring effective communication and alignment with project goals and timelines.Provided comprehensive Salesforce package management, from development and customization to user training and support, ensuring optimal performance and user adoption.Maintained rigorous quality control and version management for Salesforce packages to ensure seamless updates and functionality across different environments.Notable Achievements:Led successful Salesforce package implementations, focusing on customization and integration tailored to business needs, significantly improving operational efficiency and stakeholder satisfaction.Enhanced ESPLOST program tracking and reporting capabilities, leading to improved financial management and compliance through automated Salesforce solutions.Developed and refined analytical tools to monitor and report on key performance indicators, sales trends, and customer behavior, fostering a culture of continuous improvement and strategic insight.Salesforce DeveloperSygntech, Parlin, NJAugust 2021 - May 2022Project Overview:Key developer for the Salesforce.com CRM implementation, focusing on transitioning from Salesforce Classic to Lightning Experience and integrating with external systems to enhance business processes and user interaction.Key Responsibilities:Collaborated with business teams and product owners to gather requirements for Salesforce CRM implementations, ensuring alignment with business objectives.Designed and implemented advanced dashboards and reports tailored to user specifications to improve decision-making and operational visibility.Led the deployment of Salesforce components across various environments using Change Sets, enhancing system reliability and performance.Developed custom Enterprise Lightning Apps integrating Lightning Design System, Lightning App Builder, and Lightning Component capabilities, significantly improving application responsiveness and user experience.Transitioned legacy applications from Salesforce Classic to Lightning Experience, optimizing interface design and interactions.Built mobile-optimized applications using Salesforce1 Platform, enabling on-the-go access for business users.Implemented complex workflow rules, Visualforce email templates, and field updates to automate email notifications and streamline business processes.Managed daily administration and support of Data.com, providing critical marketing leads and supporting sales operations.Developed Apex classes and triggers to meet custom functional requirements, ensuring robust back-end functionality.Utilized APEX and Visualforce to enhance global search functionalities and maintain system performance within Salesforce Governor Limits.Created and maintained Lightning components with dynamic CSS and design parameters, delivering a compelling and cohesive user interface.Leveraged external APIs through APEX Controllers to fetch and display data, enhancing component functionality and user interaction.Conducted comprehensive testing and successful deployment of applications from sandbox to production environments.Maintained high standards in coding practices, achieving over 92% code coverage in test classes for Apex classes and triggers.Implemented Salesforce web services using Java, XML, and WSDL, and integrated Salesforce with SAP systems using SOAP and REST APIs.Enhanced Salesforce release management and version control using Copado, improving deployment efficiency and system integrity.Led data migration projects using Apex Data Loader, ensuring accurate and timely data transfer from legacy systems.Engaged actively in daily Agile practices, including standups and Scrum meetings, contributing to the continuous improvement of project delivery and solution development.Notable Achievements:Successfully integrated Apttus CPQ with Salesforce CRM, automating key business processes and enhancing quote-to-cash operations.Implemented robust Salesforce solutions, including custom applications and integrations, which drove significant improvements in business efficiency and user satisfaction.Utilized JIRA to manage and track project tasks and user stories effectively, ensuring transparent communication and timely project completion.Salesforce DeveloperTeam Praxis, IndiaMarch 2013 - August 2021Project Overview:Developed and integrated Salesforce solutions to support clinical, material management, and medical billing applications, ensuring seamless compatibility with existing patient accounting and critical healthcare systems.Key Responsibilities:Authored Business Requirement Documents and Functional Specification Documents to accurately capture end-user needs and tailor system functionalities accordingly.Collaborated with cross-functional teams to draft detailed project plans and functional specifications, facilitating effective project execution.Proactively engaged with stakeholders to ensure clear communication and alignment on project goals and deliverables.Managed user roles, profiles, and accounts in alignment with business specifications.Designed and implemented workflow rules, queues, and location-based user updates to optimize operational processes.Led production deployments using change sets, ensuring smooth transitions and system updates.Developed and customized dashboards and reports, utilizing both custom and standard objects to meet specific business requirements.Performed data migrations using Data Loader to maintain integrity and cleanliness of Salesforce data.Customized Salesforce applications to meet organizational needs, enhancing functionality and user satisfaction.Integrated Salesforce with CPQ applications to automate the fulfillment process and streamline operations.Utilized change sets and GitHub for CPQ deployments, enhancing configuration management and version control.Managed project requirements through the entire SDLC using Salesforce.com's built-in application lifecycle tools.Participated in weekly Scrum meetings with technical delivery managers and Scrum masters to discuss project dependencies, issues, and risks from a delivery perspective.Configured Salesforce settings, including object relationships, custom fields, page layouts, record types, and various automation rules (validation, assignment, escalation), to enhance system efficiency and user experience.Developed Apex classes and triggers to implement custom logic and handle data manipulations while adhering to Salesforce best practices and avoiding governor limits.Designed Visualforce pages to extend the functionality of Salesforce standard buttons and interfaces, improving user interactions and capabilities.Notable Achievements:Successfully integrated critical healthcare functionalities into Salesforce, improving system efficiency and user engagement.Enhanced system adaptability and user experience by developing and deploying tailored solutions that addressed specific business requirements. |
