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Title Accounts Receivable Customer Service
Target Location US-MO-St. Louis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
St. Louis, MO Street Address  * PHONE NUMBER AVAILABLE * EMAIL AVAILABLEExperience through various bank systems. Senior Accounts Receivable Credit Manager with 12+ year record in billing/credit and collections combined with solid understanding of legal procedures and legislation. Proficient with wide variety of software application, including QuickBooks, Macola, SAP, Billtrust and custom accounting software.Professional Experience02/04/2023 To PresentCITIBANK, OFALLON, MO, ProcessorHelp and support research related to financial investigations involving researching and managing multiple subledger and general ledger accounts.Investigate check related exceptions by gathering supporting documentation and determining course of resolution.Information is gathered electronically navigating through various bank systems.10/15/2020 TO 11/1/2022CREDIT AND COLLECTION ANALYST, HUTTIG BUILDING PRODUCTSRoutinely contact customers with past due balance following collection policy.Recommend accounts for escalation based on policy thresholds. Work with branch on recommendations.Manage customer service issues related to disputed items with branch teams and send required documentation.Review credit hold screen, make the necessary calls to the branch or customer to effect the release of ordersInvestigate and verify financial status and credit history review of current customers, prepared credit review file, and recommending change in credit limit and terms.03/20/2016 TO 1/31/2020SENIOR ACCOUNTS RECEIVABLE/FINANCE SPECIALIST, ACCELLA INC.Performed targeted collections on past due accounts aged over (30) days.Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.Processed tax exempt certificates, coupons and vendor credit inquiries.Review accounts on monthly basis to assess aging and pursue collection of funds.Set up and updated customer accounts with interactions, payments and personal information.Contacted customers to collect outstanding payments via one-time or negotiated installment methods.Reconciled accounts, managed audits and updated financial records with remarkable accuracy.A minimum of 4 years in Accounts Receivable and Credit Management at Accella Inc.06/15/2009 TO 02/22/2016SENIOR COLLECTION MANAGER, CREDIT CONTROL LLC.Managed, supervise and train collection representatives.Generate performance evaluations to enhance revenue and production.Organized ques out of inventory, IVR and live vox.Maintained and builder of dialer pools.Achieved goals for client objectives.EducationASSOCIATED OF ARTS: COMMUNICATION STUDIESST. LOUIS COMMUNITY COLLEGE - ST. LOUIS, MO Graduated with 3.5 GPAASSOCIATED OF SCIENCE: BUSINESS ADMINISTRATION AND MANAGEMENT US ARMY - FORT BENJAMIN HARRISON, SC.SKILLSGeneral ledger accounting expertise.Invoice and payment processingFinancialCash applicationAccounts payable and receivableTroubleshootingAccount maintenance

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