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Christina L. Duer EMAIL AVAILABLE3 KENNEDY AVE APT 1 OGDENSBURG, NJ Street Address  PHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCEJunior Auditor January 2024/CurrentEdK CPA: Maintaining internal control systems by updating audit programs and questionnaires; recommending new policies and procedures. Ensuring compliance with established internal control procedures by examining records, reports, operating practices, and documentation. Verifying assets and liabilities by comparing items to documentation. Communicating audit findings by preparing a final report; documenting findings. Prepare special audit and control reports by collecting, analyzing, and summarizing operating information and trends. Preparing new clients by setting up binders and report templates. Operations Manager/Accounting Specialist May 2021/March 2023 AR ManagementOperations Manager: Participate in sales meetings with prospective vendors and clients and assist in generating RFPs/Proposals, negotiate contracts with vendors- reduce monthly costs on software by consolidating and eliminating extraneous accounts, lead negotiations relocating our office suite within the building increasing square footage while reducing net monthly rent. Reviewed current contracts to ensure timely renewal and accurate pricing Attended Board/Finance committee meetings communicated complex financial information to Board Members and Managers alike. HR related duties; assisting with payroll, PTO tracking/approval, company staff restructuring, participating in interviews, employee reviews, hiring/firing, and compensation adjustments, employment offers and onboarding. Facilitated maternity leave, temporary disability and other State mandated reporting. Facilitated transitions of incoming and outgoing associations, including communication with outside property management accounting staff to ensure essential reports, records and fund transfers were carried out. Input opening balance entries, owner balance history import and homeowner account set up as well as community and accounting set up in Tops One. Testing and Development of patented digital property management technology Researched and implemented four industry software solutions, increasing revenue, improving procedures, increasing transparency and accessibility of information for staff and clients Front Desk and Accounting Department Supervisor- overseeing 4 direct reports- facilitated training, developed new operating procedures for the AP team to improve efficiency, maintained a higher standard of audit compliance, and reduced corrections needed when generating monthly reports Accounting Specialist Preparation of Monthly Financial Statements for 31 Properties ranging from 5 to over 500 units Reconciliation of all bank accounts, including investment accounts Worked with CPAs to facilitate audits, input adjusting journal entries to reflect audited financial statements. Reviewed Audit drafts, notes and opinions for actionable items Performed year end account review to ensure accuracy and mitigate any interfund balances compiled Year End Financial packages with detailed notes on any findings of significance 1099 reporting/filing through Yearli Preparation of Annual Budget/forecasts Post monthly accruals and prepaid adjustments for Accrual accounts, review cash disbursements and receivables for Cash accounts Optimized efficiency by automating Late Fees and Monthly Maintenance Charges Implemented use of TOPS(ONE) Smart Banking features, streamlining the importing of lockbox payments, reconciling accounts, and retrieval of bank statements for 15 of 31 associations Resolved issue preventing use of lockbox retrieval for Frontsteps reducing lag in deposit entries and improving account accuracy for homeowners Daily review of bank deposits- edit account ids, processing NoDocs, download & importing cash receipts from HOABankServices platform & resolving SmartBanking attention items Preparation of Statements of Accounts for closings & Condo Questionnaires- Processing resales, closing fees and payments, review of ATLA/settlement sheets, processing credit transfers between owners or processing refunds when needed. General Customer Service: assisted in answering Customer Service and Accounting phones, responded to customer account inquiries, researched missing or misapplied payments applied/waived fines and fees per board/property managers requests & adjusted accounts accordingly. Including recording of bad debt recovery and expense/allowances. Collections: Statement generation for owners carrying balance EOM, reviewed collection reports for association actions required, review delinquency reports and recommended action, send balance due& final warning letters, updated collection status, holds for statements and late fees. Documented and implemented management payment plans when applicable, in accordance with each associations Governing Documents.Accounts Payable/Confidential Secretary September 2019 to September 2020 Wharton Board of Education General office duties: answer phones, monitor security doors, allow access to the building. Sending Business Office and/or Superintendent correspondence to students families, receiving mail for both schools, distributing mail to appropriate offices or staff. Scanning, filing, and maintaining records. Full Cycle AP/Purchase Order processing including: Purchasing: research pricing and obtain quotes, prepare bid purchasing lists, enter requisitions, generate and send purchase orders while ensuring proper documentation and backup is provided for audit compliance. Receiving duties: confirm orders, track shipments, verify shipments correspond to purchase orders and address incorrect, missing, damaged or back ordered items. Accounts payable: review and process invoices for payment. Follow up on delayed or incorrect invoices with vendors to ensure proper and prompt payment. Process invoices for payment, enter checks, review documentation and hold payments as necessary if incomplete. Vendor maintenance: review certifications expirations, request required documentation per purchasing thresholds to maintain audit compliance, such as BRCs/W9/IRAN Disclosures/CEIF certificates. Provide vendors with required documentation such as tax exempt letters, ST-3 forms, and 1099s. School administrative support: Reviewed Direct Certification lists as well as free and reduced lunch applications for eligibility & maintained records within the NJ DOE database for student program enrollment, updated RealTime Student records with lunch program eligibility. Reviewed proof of residency forms for validity, scanned and maintained student residency records. Administrative Assistant November 2017 to September 2019 Wayne Physical Therapy & Spine Center Reception: oversee front desk and reception area, answer phones, scheduling, copays and equipment fees, patient intake, opening/closing of office including preparation of nightly deposits. Administration: enter new patient information, maintain electronic medical records system, insurance authorizations for most major insurance companies, maintain Plan of Care logs and compliance, sort and process incoming and outgoing mail, filing, faxing and general office duties. Accounts payable/receivable: Entering invoices and bills into Quickbooks, reconciliation of Business Credit Card accounts, verification of customer payment entries, processing Explanation of Benefits and preparing deposit logs and documentation for outside Medical Billing Processor. Sales Associate December 2015 to November 2017Harmon Face Values, Newton, New Jersey Customer service: cashier, sales floor awareness, customer assistance. General merchandising: stock rotation, new stock, receiving, performing stock and shelving resets. Sales: maintain product and sales floor layout knowledge, consistent leader in suggestive selling and new email subscriptions.Office Manager October 2012 to May 2015MOTION AUTO BODY II, Jefferson, New Jersey Customer service: scheduling; documentation/signatures; status communications; customer/insurance liaison; rental set up; taking in and releasing vehicles. Accounts payable/receivable: entering and paying bills; collecting customer and insurance payments; account reconciliation; sales tax; monthly and quarterly profit analysis; daily deposits with remote hardware; creating invoices. Repair management: entering/inventory of all parts for each job; processing returns; ordering parts; communicating status to customers, insurance, and rental companies. General office management: payroll; creating customer agreements, employee policy documents, and repair checklists; filing; record keeping.ADDITIONAL SKILLS Experience with TOPS(ONE), AVID XCHANGE,STRIPE, CDK Accounting & RequisitioningSystems, QuickBooks, Systems4PT, ClinicientInsight EMR System, Reynolds & Reynolds,CCC One, and Mitchell Repair Center Working knowledge of GAAP and accountingprincipals-Member of AIPB High ethical standards, personally andprofessionally, strict attention to auditcompliance procedures Highly organized and detail oriented,thoughtful problem solver, proficientmulti-tasker, Strong data analyticalskills Proficient with MS Office Suite,including Word, Excel(pivot tables &V-lookup), and Outlook Adobe DC Pro experience Excellent written and oral communicator,strong interpersonal skills Managerial experience overseeing directreports, interns, and apprenticesEDUCATIONAA, Social Science, Warren County Community College, Degree Conferred December 2008 Magna Cum Laude graduate (3.79/4.0 GPA); Member of Phi Theta Kappa Psychosocial Rehabilitation, University of Medicine and Dentistry of New Jersey, September 2003 to May 2006 3.87/4.00 GPA; Member of Phi Theta KappaProfessional Memberships & Continuing EducationCAI M100- Passed CAI M100: The Essentials of Community Association Management -93% December 2021 Notary Public; Sussex County NJMember AIPB; American Institute of Professional Bookkeepers