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Click here or scroll down to respond to this candidateCandidate's Name
QA (Test Engineer)PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARY:Over all 12+ years of experience in IT with Quality Assurance, and Software Testing Specialization in Web and Client based application on both Manual and Automation testing; Seeking a position as a Software Tester/QA analyst to utilize my expertise and further my knowledge.10 plus years of diversified experience as a QA TESTER in Client\Server, Web Applications using Manual testing Techniques and Automated Testing Tools with emphasis on Functional, System, integration, Regression & Performance Testing. Proficient in using automation tools like Win Runner, QTP, Test Director / Quality Center, Load Runner, Netload, JMeter, Selenium. Strong Experience in GUI Testing, Functional, Regression, Integration, Performance Build Verification and User Acceptance Testing. Expertise in Test Case Design, Test Tool Usage, Test Execution, Defect Management and Defect Tracking, Test Scripts & Reports for delivering utmost Quality product. Strong knowledge of Software Development Life Cycle, Testing Methodologies and Techniques. Experienced in analyzing Functional Requirement Specifications (FRS) and System Design Specifications (SDS). Proficient in QA Testing of the software, Writing Test Plans & Test Scenarios/Test Cases, and documentation of test results. Experience in writing automated Test scripts, designing Test procedures, Manual Test cases. Strong software skills, good experience with VB Scripting, C, Object Oriented Programming, C#, ASP. Net and Java. Very good at bug-reporting and bug-tracking using test management tools like Quality Center/Test Director, Team Track and Bugzilla. Extensive work experience and expertise in Black Box testing, writing test plans, test cases. Exposure to Backend Testing using SQL Strong Database (Oracle, SQL Server) testing skills using advanced SQL, PL/SQL Expertise in Developing Automation Frameworks for Web Applications using QTP extensively used Neo Load, Load Runner for Performance and Load Testing. The Avg. CPU usage, Response Time, and TPS for each scenario. Expertise in Problem solving and creating Bug Reports using Bug Tracking Tools. Extensively used Test Director & Quality Center to write Test Cases and for reporting. All the Scripts are maintained using Test Director & Quality Center. Developed Test Scripts for manual testing and automated them using Win Runner, Load Runner and QTP. Familiar with AGILE, Scrum, RUP, Waterfall, and Spiral Models, Business Process Testing (BPT) methodology. Implemented the software development Lifecycle (SDLC) for the testing life cycle to follow the Standards involved in the process of the application. Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using TSL on Mercury Win runner. Versatile team player with good communication and problem-solving skills with all management levels Strong Knowledge of testing Point-of-Sale (Pos) application approach, challenges, and solution.TECHNICAL SKILLS:Testing Tools: Quality Center, Quick Test Pro, Load Runner, Win runner, Telerik test studio, MTM, Test Rail, SoapUI, Postman, Neo Load, Visual Studio, JIRA, XRAYDatabases: Oracle, MS- SQL, DB2, Sybase, MS Access, SSMS, My SQL, Toad, Azure DatabricksCM Tools: Clear Case, VSS, Star Team, JenkinsBug Tracking Systems: Clear Quest, Quality Center, Jira, MTM, BugzillaLanguages: Java, XML, VB Script, TSL Script, SQL, My SQL, SQL Script, Java Script, HTMLApplication Servers: Web sphere, Web logic, IIS, Apache, TelnetWeb Browsers: Internet Explorer, Mozilla Firefox, Safari, Chrome, EdgeOperating System: Window 7, Windows Vista, 2003, XP, 2000, NT, UNIX, Linux, DOS, Window 10, Window11, Apple IOSEDUCATION/CERTIFICATION:Bachelor of Science in Business Studies, Tribhuvan UniversityBachelor of science in Applied Management, Grand Canyon UniversityTraining in Automation testing using Quick Test professional- trained by HPLeadership for Leads Certificate By Employers Association, Inc.Global records management CITIPROFESSIONAL EXPERIENCE:QA Tester, Kestra Financial (Austin, TX) 01/2022-PresentResponsibilities:Actively participated in all teams meetings such as PI, daily stand up, refinement meeting, sprint planning meeting and retrospective meeting.Prepared test plan and test case documents, bug reports based on business requirements.Performed, Smoke, Functional, Data Validation, Regression, and User Acceptance, API testing.Written queries in Databricks notebook to validate the record counts using python.Written SQL queries to validate between source (SSMS IDM Database) and the target layer (Snowflake), Databricks, Salesforce.Used Jira to track the user stories and in sprint bugs.Performed Rest services using Postman.Prepare documents for QA sign off and approval.Prepared test cases and executed using the X-ray Test tool to perform back-end testing and regression testing.Involved in Data normalization, Data migration and Data distribution testing.Created confluence page in JIRA for my evidence, screenshots, test cases and linked with the user stories.Written queries in Databricks notebook to validate the record counts using python.Trigger the Pipeline in Qa environment and make sure it is successful.Good knowledge and proper understanding of Azure Data Factory (ADF) such as mapping data flows, pipelines.Worked with DevOps to resolve tickets.Worked with JavaScript, CucumberWorked with AWS services including Lambda, DynamoDB, SQS, etc.Worked with Agile engineering teams.Environment: SQL Server, Snowflake, MS Excel, Agile, Azure Data Factory (ADF), Data lake, Cloudera, Jira, SFTP, Xray, Postman, CI/CD Pipeline, Azure DevOps, Salesforce, Python, Qtest, Katalon.QA Tester /Mobile Tester Navient (Austin TX) 08/2015-12/2021Responsibilities:Developed, Documented Test scenarios and Test cases in MTM in accordance with the Business Requirements Documents and the Functional Requirements Specification documents.Coordinated with the Project Managers, Business Analysts, Developers and Test Team Lead and analyzed requirements needed for successful Test Plans and Test Cases.Developed Test Cases and Test Scripts using Microsoft test manager (MTM)Use the Requirement Traceability Matrix.Communicated daily with the Developers, the Business team members to address release issues, clarify technical and BAU (business as used - production issues) items and to communicate any/all issues relating to each build.Involved in the Scrum Meetings, Agile development applications testing.Participated in FAT and System integration testing.Tested Web services (SOAP and REST) using SOAP UI and Post ManPerformed testing life cycles for End-to-End business scenarios for toll & Payment system web applications.Worked as key member and took active part in creation and processing of Transaction files, Toll validation files, create, update and Rec files which are part of Tolling Project.Conducted Functionality testing, Smoke testing, Integration, Penetration during various phases of the application.Conducted Security testing (Penetration testing, Vulnerability testing, red teaming, bug hunting).Created and executed SQL queries to verify backend system data validations with SQL database.Worked on ETL, Data Migration, Data Scrubbing and maintained, Executed various SSIS JobsExperience in testing various reports using Tableau.Worked on configuring hardware and operating environments as needed to complete my assigned testing.Extensive experience on Toll Transactions Processing, FTP, SFTP using FileZilla.Involved in Automation Framework design and execute automated test scenarios using selenium and Test NGPerformed Regression Testing and executed automated Scripts as part of the regression testing for the existing functionality before each release.Setting up Vantiv terminals, validate all clients payments are executed and reconciled.Performed testing on various mobile devices with various platforms (IOS, Android) using browser stack.Performed compatibility testing with various handsets to ensure that functionality is working as expected.Manual testing of mobile native apps on different mobile platforms such as Android mobile to track user interface performance and bug fixes to ensure stability of releases.Involved in end-to-end testing of the Mobile applications.Perform functional, integration, and regression testing on mobile devices and web-based applications.Used USEPAY portal to view, analyze and report different payment schemes, payment types.Participated in Requirement review, deployment readiness, Deployments Retrospective, Sprint Planning meetings.Wrote and execute test cases for IVR set up from the Use cases start to exit.Taken responsibility in testing voice quality and voice recognition functionality of IVR systems for high and low confidence scenarios.Production SupportEnvironments: Java, .NET, MULE Soft, FileZilla, SQL Server, Titanium Fico Debt manager, FTP, SFTP, selenium, SOAP UI, Postman, TFS, MTM, Vantiv 915 terminals, Mobile Terminals, Local and networks Printers, SoapUI, Postman, Visual Studio, USA Epay, Tableau, Teams, Cloud Azure, IVR, WireShark, BrowserStack.Validation Engineer, Gemalto (Austin, TX) 11/2013-07/2015Responsibilities:Participated in early requirements /story reviews meetings.Created test cases for new and existing functionality.Performed load testing with Neo load and J-meter.Enhanced scriptsRun test for multiple concurrent users.Generate/analyze reports and share with QA teams.Wrote/executed SQL queries to verify the data entered and validate the values in the database using My SQLLogged bugs, created sub tasks using JIRA.Escalated issues to developers and verified fixes.Used UNIX to view log files.Executed test cases from test rail to perform Smoke, Functional, Regression, Security, Exploratory, Load and Mobile testing.Performed cross browser testing (FF, CH, FF, Safari)Actively Participated in daily scrum progress meetingsExecute the build and deploy in test environments as needed.Environment: Window 7, Excel, Test rail, JIRA, Selenium, Charles, Fiddler, Java, .Net, Microsoft office, Neo Load, JMeter, Jenkins, UNIXQA Tester, WellsFargo (Charlotte, NC) 02/2013-11/2013Responsibilities:Responsible for identifying test cases for manual and Automation with Selenium WebDriver for Smoke Test, Functional and Regression Tests.Worked on user stories created in JIRA. Involved in test case creation, test data creation, execution, and report generation for client web application.Involved in writing Features, Scenario Outlines for Cucumber BDD (Behavior-Driven Development) framework and automating BDD scenarios using Cucumber Runners.Performed manual testing to check the functionality of the system.Analyzed the functional requirements of the software and using specification documents. Created and maintained Test Coverage Matrix to ensure requirement coverage.Interacted with client regarding project status and feedback on UAT and discussed the information with the development team.Tested all jobs, software modules, Database interactions, all external interfaces, all features of application and end to end functionality as part of System/Functional Testing.Communicated with developers to resolve software issues.Acted as a facilitator and liaison between the business stakeholders and the development team, aligning each others' expectation of the final product, suggesting and visualizing the solution to the business team, and providing technical insight that helps the business team to decide on achievable, realistic solutions.Performed Positive and Negative testing to ensure appropriate user authentication.Participated in the team for User Acceptance Testing.Coordinated with developers on defect fixes, priority of fixes and client requested enhancements to ensure no defects went without being addresses.Used windows Azure SQL reporting services to create reports with tables, charts, and maps.Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, information needs and insured that critical requirements are not missed.Created detailed Data Flow Diagrams and Flow Charts to explain the data upload process.Ensured all applications were tested for functionality in production.Worked on MS Office products including MS Excel, MS Access, and MS Word.Performed Black Box Testing, UAT Testing and extensively used Selenium for Regression, Smoke, Functional Testing, and data driven testing using excel files.Responsible for Data Profiling to determine data integrity for transformation of Data from Source to Target.Developed test scenarios and implemented test plans for Product test, integration test, system test and user acceptance test (UAT).Reported Bugs using ALM/Quality Center.Performed Back-End Testing using SQL queries.Ensured that all the Manual Test Cases and Test execution status are updated in Quality Center.Involved in writing Traceability Matrix and performed Gap Analysis.Conducted result analysis and interacted with developers to resolve bugs.Used Quality Centre to generate Bug Reports and documented the same.Environment: Window XP, JAVA, .NET, QC ALM, QTP, SoapUI, WINSCP, UNIX, Microsoft officeSoftware tester, CITI Group (Irving, TX) 04/2012 -01/2013Responsibilities:Involved in analyzing Business requirements/Product Design documents, specifications and development of Test Scripts, Test Cases and executing & reviewing them.Participate in Sprint Planning and Agile Retrospective Meetings.Participated in the Development of Internal Communication Plans to support Point of Sales (POS) initiatives.Analyzed the functional requirements of the Point of Sale (PoS) software and using these specifications.Created Test Data for loading various Product quantities and validated the Sale order process on the ecommerce site.Verified the content, pricing, promotions, and featured collections informed by site analytics and manufacturer's strategies for website.Familiar with PLM and process engineering projects with some working knowledge depending on the strategic goals.Responsible for creating and executing test cases to ensure correct functionality of the system.Created test plan, test cases, scripts based on functional specification, prepared test data for testing. Performed black box testing- System, Integration, Regression, User Acceptance testing on web-based application.Conducted User Acceptance Testing (UAT) in client site and given training to the users.Analyzed test results to ensure existing functionality and recommended corrective action where necessary.Participated in UAT and wrote Test Cases for UAT.Implemented Extensive SQL queries to verify the Data IntegrityDevelop a Selenium API automation framework with java using data-driven and Keyword-driven with page object model design pattern (POM) from scratch.Created documentation for Verification of transaction. End to End testing for daily operations which involve store opening and closing procedure testing, Tax table verification, new hire confirmation.Tested all jobs, software modules, Database interactions, all external interfaces, all features of the application and end to end functionality as part of System/Functional Testing.Created test cases and test scenarios looking at the PLM Business Requirement Documents: Benefits Requirement Documentation, GCP Documentation for testing.Worked with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).Initiated the development of automated end-to-end tests using Protractor to readily identify regression issues during the development process. The tests were written in JavaScript using the Jasmine framework running to a Selenium grid.Worked on user stories created in JIRA. Involved in test case creation, test data creation, execution, and report generation for client web application.Exported Test Requirements and Test Cases from Excel and Word to HP ALM.Used HP ALM for generating Requirements, Test Sets, and Test Plan and for reporting defects.Responsible for creating automation scripts by using QTP with Data driven testing framework.Created Automation framework for future versions.Used JIRA for Bug reporting, Tracking and defect Management.Acted as a facilitator and liaison between the business stakeholders and the development team, aligning each others' expectation of the final product, suggesting and visualizing the solution to the business team, and providing technical insight that helps the business team to decide on achievable, realistic solutions.Coordinated with developers on defect fixes, priority of fixes and client requested enhancements to ensure no defects went without being addresses.Worked on Selenium Grid for running the Automation Test script on Different Platforms and Browsers.Created functional automation test scripts using selenium Web driver with TestNG framework.Ensured that all the Manual Test Cases and Test execution status are updated in Quality Center.Involved in Release support- Release to QA, involved in environment setup, testing the Release Process.Made modifications to modules and data systems where necessary to resolve technical issues. Analyzed and defined clients business and marketing requirements.Setup staging environments and ran tests to recreate and analyze user problems.Environment: SQL management Studio, Quality center, visual studio, Team Foundation server (TFS), Java, .NET, C#, MS Office tools, Access, Main frame, Windows XPUI Automation Tester, TMG Healthcare (Scranton, PA) 11/2011-04/2012Responsibilities:Reviewed Business Requirement Documents and Functional Requirements.Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements.Created test cases and test scenarios looking at the Business Requirement Documents: Benefits Requirement Documentation, GCP Documentation for testing.Resource allocation management, review weekly Testers', status reports through Agile Process and Scrum CallsCreated claims (837I/P) from scratch and validated the subscriber eligibility, NPI information, service location. and provider pricing agreement.Wrote SQL quarries in Oracle Toad to retrieve data /validate from different table using different schema.Involved in Facets implementation, end-to-end testing of Facets applications like Claims Processing, Provider, Subscriber/Member, Utilization Management, Pricing Profile, etc.Tested the ANSI X12 EDI transactions (HIPAA) like 837P, 837I, and 837D.Executed test cases for the new market as well as existing markets various line of business.The Targeted testing for most of the projects was testing of Benefits, Claims Payment, Authorization, Pricing, Readiness Review.Involved in the testing of web portal of New MMIS system.Using Rally to manage the scope of the work along with defects and test cases.Performed Functional, Regression, and system testing of various Facets modules involved in claims processing, members, and providers.Executed Configuration Testing to check if the application was compatible in different environments.Involved in testing HIPAA Transactions & Code Sets Standards like 834-Enrollment to a health plan, 837- Claim and 835 payment and Remittances.Associated Test Cases to requirements to ensure that all the functional requirements have been covered using Quality Center. Involved in providing technical expertise on how to resolve the issues related to configuration and/or test scenarios.Validated Response with the XML Schema during Web Service Testing using SOAP UI.Executed SQL queries for searching, creating, and updating test data.Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center.Involved in Facets Data Mapping crosswalk between the different modules in Facets.Worked on Regulatory and Operational Reports of different Markets in a testing team.Reported risks to the UAT coordinator prior to and during UAT on gaps in UAT scope that may cause. incorrect interpretation of UAT result.Environment: Java, Internet Explorer, HTML, C++, PEGA, NET, Window 7, Test Studio, Team Explorer, SQL Server, TFS Server.Quality Software Tester, BNSF (Fort Worth, TX) 02/2011-2011Responsibilities:Analyze Business Requirements with Subject Matter Expert (SME)Performed Manual Testing on the application.Created Test Cases, Test Scenarios in Quality Center ensured traceability to Business Use Cases and according to application.Once the test case documentation is complete, transition this into 'Ready to Test' mode.Once the test case execution is complete- Label them into pass or fail mode.During the testing process, add any defects along with the assigned developer to the QA request, as a defect issue.Performed backend testing in DB2 to verify the validation of the application.Performed TSO commands and menus view mainframe files in Mainframes testing.Once the defects are received back from the developer and it is in ready to test mode, retest the item, and pass or fail the defect.If all the defects have passed and all testing is complete, the defects should all show pass else defect should be labeled 'deferred' for the next iteration.Reported identified Defects using Clear QuestPerformed User Acceptance Testing (UAT) for customized application and getting confirmation for product Release.Lastly, place the QA request into Complete Mode. Translate the message correctly to be viewed in CSMINBOL.Environment: Java, J2EE, Window XP, Mainframes, DB2, MKS, ClearQuest |
