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Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeeking a position with a company which will allow me to utilize my skills, abilities, and experience in the customer service field to ensure the company's success. Willing to relocate: AnywhereAuthorized to work in the US for any employerAuthorized to work in the US for any employerWork ExperienceDental Receptionist/AssistantIU Dental Center - Indianapolis, INFebruary 2020 to December 2023scheduling appointments, answering and placing phone calls and answering client questions,maintain patient accounts and records. I also Prepared and send patient bills, and Submitted patient claims to insurance companies.ER Patient RegistrarBacon County Hospital and Health System - Alma, GA January 2017 to September 2020check in and register patients, process billing, and provide customer support at a healthcare clinic, hospital, or similar medical facility. explaining forms to patients, handling payment for medical services, and verifying insurance.Tech Support AgentERC - Waycross, GAJune 2016 to January 2017billing,resolving network issues, assisting customers with finding/adjusting TV / internet packages, troubleshooting modems and routers, setting appointments Cashier /CAP2Walmart - Douglas, GAMay 2015 to June 2016Collected payments by accepting cash, check, or charge payments from customers and makes change for cash customers.Cap2 job description was Maintaining a clean, neat, and member-ready area. Promptly unloads trucks and deliveries. Sorts and stocks products on shelves and in the backroom TelemarketerOn target research - Forest City, NCFebruary 2012 to May 2015making outbound phone calls, asking questions to respondents, typing answers, recording responses to open ended questions, reporting survey problems.Health Care Customer Service RepresentativeAmeridial - Forest City, NCDecember 2010 to January 2012Review doctors notes and coded procedures for insurance claim. Prepared, reviewed and filed insurance claims and verify proper diagnosis for billing purposes. Assisted with the preparation and reconciling of SOAP with patient claims . Assisted with findings of PCP and medical treatment facilities Cashier/Customer ServiceMcDonald's - Natchez, MSJune 2009 to May 2010greeting customers, taking orders, collecting payments, recommending products, promoting special deals, matching cash with records, arranging food items on trays, adding napkins and condiments, and cleaning the premises during down timeEducationGEDMorrison Adult Education Center - Jackson, MSNovember 2011 to PresentSkills DHCP Revenue Growth Call Center Telephone VPN Remote Access Software Help Desk Network Engineering Software Troubleshooting Computer Networking Microsoft Exchange Help Desk System Administration Microsoft Windows Server Load Balancing PowerShell Disaster Recovery Network Support Desktop Support Microsoft Windows DNS Troubleshooting Technical Support Desktop Support Shell Scripting TCP/IP Operating Systems WAN Microsoft SQL Server LAN Telemarketing Customer Service Network Support Azure Citrix Active Directory Telesales Active Directory Technical Support Cold Calling SQL VoIP TCP/IP Telemarketing Grocery store Driving Cooking Kitchen experience PediatricsCertifications and LicensesDriver's License |
