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Medical Receptionist/Staffing CoordinatorLake Wales, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceOffice ManagerDr Carolyn PassSeptember 2001 to October 2004Was the office manager. I also have several certificates that provided me with excellent training that I put to work within our office. Overseen the day to day schedule and made sure the office ran smoothly and on schedule. Because everyone's time is valuable. I often went above and beyond my role as office manager to make sure my patients had what they needed from giving a warm smile to letting them cry on my shoulder if they needed one. Also made every patient feel as if they were the only person and there needs were met.Staffing CoordinatorLake Wales Extended Care Facility - Lake Wales, FL April 1990 to June 1995Maintained the required staff for the floor coverage, I worked closely with payroll making sure time cards were correct and turned in also covered staff requests for time off call ins and filled in as needed for other secretaries. I was promoted from a cna position to the unit secretary position up to the staffing coordinator position within a 5 year period. I never had an issue getting staff to cover the open positions for me.EducationCna certificationSouth Fl community collegeHigh school diploma or GEDSkills Billing (5 years) Payroll (10+ years) Scheduling (10+ years) Receptionist (10+ years) Microsoft Office (5 years) Data Entry Typing (5 years) Human Resources Office Management (10+ years) Medical Office Experience (10+ years) Medical Receptionist (10+ years) Medical Scheduling (10+ years) Transcription (3 years) Home Care (10+ years) Insurance Verification (10+ years) Medical Terminology (10+ years) Medical Records (10+ years) Medical Billing (5 years) Accounts Receivable (1 year) Medical Imaging (1 year) EMR Systems (1 year) Accounting (2 years) Patient Care (10+ years) HIPAA (10+ years) Vital Signs (10+ years) ICD-9 (5 years) Medical Coding (3 years) Phone Etiquette (10+ years) Personal Assistant Experience (7 years) Customer Service (10+ years) Time management (10+ years) Front desk (10+ years) Experience Administering Injections (7 years) Triage (10+ years) Computer Operation (10+ years) Laboratory Experience (Less than 1 year) Supervising Experience (10+ years) Caregiving (10+ years) CPT Coding (10+ years) Nursing Clerical Experience (10+ years) Documentation review (7 years) Administrative experienceAwardsCertificate for bone scans This certificate is for completing the course on how to do a full body scan or xray dexa scans Certifications and LicensesCertificate of Clinical CompetencePresentMedication administrationDriver's LicenseAssessmentsCustomer Focus & Orientation Highly ProficientAugust 2020Responding to customer situations with sensitivity Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationCertificate for completing the training on how to deal with the upset customer. |