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Candidate's Name
Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveDedicated and compassionate individual with a firm foundation in medical terminology and patient care responsibilities. NHA Certified Phlebotomist with theoretical knowledge and a high level of empathy that will enhance the value and quality of patient care. Compelling level of compassion, integrity, honesty, and respect. A genuine desire to help people. Detail-oriented quick learner with a strong desire for continuous personal growth; able to make decisions independently and quickly with minimal supervision. Strong leadership and problem-solving skills.Skills Attention to detail Medical terminology Time management Team collaboration Strong critical thinking Quick learner and empathetic Leadership and problem solving Strong communicationWork Experience Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction Developed strong communication skills through daily interactions with customers, enhancing the ability to communicate effectively with patients and healthcare professionals Collaborated with team members to achieve common goals, furthering teamwork and interpersonal skills Organized and supervised various activities Handled sensitive information with confidentiality, demonstrating discretion and professionalism Resolved customer complaints with a professional attitude, often being the first point of contact Prepared employee work schedules to meet the needs of the unit Direct and coordinate operational, management, and supportive services of one or a number of facilities Managed administrative tasks, including scheduling, document organization, and data entry Ensured all health and safety guidelines were adhered to and followed Performed exceptional work assignments under high levels of operational stress Maintained and exceeded daily operational goals and requirements Functioned within a team environmentEmployment HistoryMaterial Handler Jergens Cleveland, Ohio 7/2022 to Present Letter Carrier/Supervisor, USPS Cleveland, Ohio 10/2006 to 08/2021 Certification Specialist Hunger Task Force Cleveland, Ohio 06/1999 to 11/2001 EducationNHA Certified Phlebotomist Technician Independence, Ohio Towards Employment Career Readiness Training Cleveland, Ohio Precision Metal Forming Association, Certificate Cleveland, Ohio Regina High School, High School Diploma South Euclid, Ohio