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Click here or scroll down to respond to this candidateCandidate's Name
Palm Coast, FL Street Address
Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEExperience:Wells Fargo, St Augustine, FL March 2020- PresentBranch Operations Manager-Responsible for leading our team, mitigating risk and building our business.-Deliver prompt, professional solutions for all customer inquires-Hiring, training and managing new staff in best consumer service practices-Utilize tools and proper procedures to reduce risk, while protecting the bank and our clients-Suggesting to upper management and implementing improvements to customer service-Promotor Circle Award six quarters in a row, Jan 2021 June 2022, for exceptional customer serviceBBVA, St. Augustine, FL Aug. 2018- March 2020Financial Sales Advisor-Identify potential customers, assess their needs and recommend products and services-Advise clients to achieve short and long term financial goals-Source clients through cold calling, walk-ins and my referral network-Work closely with partners to mitigate risk, audit purposes, work towards deadlines and handle fraudGary Yeoman's Ford, Daytona Beach, FL Jan. 2017- Aug. 2018Sales AssociateGary Yeoman's Ford is a respected dealer throughout the state of Florida and Nationwide.-Timely and enthusiastic service towards guests.-Provide vehicle guidance.-Negotiate the entire process from beginning to end.Marriott Frenchmans Reef & Morning Star Resort, St. Thomas USVI Jan. 2012- Dec. 2016Bar ManagerMarriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort.- Managed five bars with a staff of 30- Handled P&L and Risk for my department.- Lowered liquor cost from 15% to 5%- Held daily meetings to pre-plan each day and discuss goalsThe Futures Group New York, NY June 2005- Dec. 2011Executive I.T. RecruiterThe Futures Group is a highly specialized, boutique-recruiting firm with a core focus in placing IT professionals within the financial community.-Full desk responsibility; new business development, client management and recruitment.-Work closely with candidates to provide conscientious career guidance.-Work with clients to review job openings, represent candidates and manage the interview/offer process.-Manage salary negotiations and closing process.-Approximately 90% of my business is through my referral network.Education:Dominican CollegeBS in Communications, May 2005-Scholarship Division II LacrosseNew York Bartending School, Jan. 2012 |
