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EMAIL AVAILABLE / PHONE NUMBER AVAILABLE /SummaryA challenging position to commensurate with my qualifications. QUALIFICATIONS: With the thirty-nine years of Gas Station, Retail and Warehouse Management I have gained, I can work under any types of situations. I will be a benefit within any area. As you can see, I have no limits. I am a very capable, dependable, honest and hardworking individual, which is an asset to any position. I always go the extra mile to make sure that any problem or situation is resolved. Customer-oriented Store Manager offering over twenty five years of experience in retail operations, sales and service team leadership and profitability strategies Successful at sales growth, customer growth, budgets and goals. Well-versed in performing effectively across diverse industries. Exceptional business acumen, administrative strengths and program management abilities.Communicative and team-oriented with proficiency in Excel, Windows, Word etc. SkillsVerbal and Written CommunicationStaff SupervisionCustomer ServicePolicies and ProceduresTeam Building and LeadershipExperienceThe Seminole Tribe OF FloridaSTORE MANAGER09/2019 03/2024Speedway/Hess ExpressGENERAL MANAGER05/2002-08/2019GENERAL MANAGER/CERTIFIEDTRAINING MANAGERManage all shifts with up to twenty five associates and Assistant Managers. Responsible for dailypaperwork, cigarette, core-mark and vendor orders. Special Projects Implement new strategies toImprove sales and theStores profit. Margins, seeking new vendors andProducts. Interacting with vendors to get the best Offers to build the store profits. Doing surveys to Compete with the completion, TroubleshootingTechnical problems, attending meetings with thetribes.Training new employees and Assistant Managers.Doing Interviews, scheduling on a weekly basis.DoingEmployee evaluations. Monthly Employee safety andRegular meetings. Assisting General Manager withSpecial projects. Web Ex weekly meetings.Supervisor of five associates,responsible for training/hiring/customer service/P&L's/ Inventory counts lossprevention/reaching salesgoals. Survevs/Scheduling/dealing withvendors/store Appearance.Training new as well aspromotable managers,Supervisor of eightemployees, responsible fortraining, hiring, firing,dealing with vendors,reaching sales goals,developing sales, Inventory,Loss Prevention, PriceSurveys, Customer Service.Advance Til Payday REGIONALMANAGER04/2XXX-XX-XXXXRACE TRAC PETROLEUM AREA SUPERVISOR05 / 1992-09/1997FAMILY DOLLAR STORES STORE MANAGER02/ 1990-01-1992JOHN DICKINSON & CO WAREHOUSE MANAGER01/ 1985-01/1989 Supervisor of eight stores,responsible for building Stores. Obtainingleases, hiring and firing managers andassociates, Loss prevention, Training, billing,P&L's, monthly and weeklyReport's, advertising and marketing, increasingSales and customer service.Supervisor of thirteen stores. Responsible forincreasing sales, gas control, inventorycontrol, loss prevention, staff training, dealingwith Vendors, store appearance, monthlymeetings, P&LS, Customer service.Supervised a staff of eight,with responsibilities forsales, store orders, inventorycontrol, loss prevention andstaff training. Oversaw dailyTransactions and ensuredoptimum customerService.Supervised a staff of ten...Responsibilities include export/ import,shipping receiving goods. Supervised thetransaction of Finished goods from productionand preparedDaily reports.Reports, directed advertising, marketing, sales, loss Prevention and customer service departments.EDUCATION AND TRAININGKEISER COLLEGEAssociate degree in Computer Engineering03/2001Dean's list12/2000BAUDER COLLEGE, BELMONT BOYS'S SECONDARYSCHOOLDiploma in Radio & Television Broadcasting12/1984DAHARRIE'S HOME DEPOT Supervisor of twenty employees, hiring, training STORE MANAGER and terminating emplpyment. Oveisaw local and 09/1981-11/1984 export departments, P&L's; weekly and monthly 08/1981REFERENCESREFERENCES ARE AVAILABE UPON REQUEST |