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About DeannaPassionate about customer service. Builds strong, healthyrelationships- personally and professionally. Adaptable. Experienced in various software. Comfortable with various hand and power tools. Comfortable in multiple environments. Works great independently and with a team. Anticipates a new opportunity!Work ExperienceChicago Sports and Chiropractic Medicine, SC - Office Manager/Billing ManagerChicago, IL 6063404/2005 - Current4S Plumbing - Account Receivable ClerkChicago, IL 6063411/2023 - CurrentReal Inspection Services - Licensed Home Inspector Answer phones, respond to customer questions/concerns, provide information,schedule appointments.Billing processes- patient and insurance; verification, pre- authorization, billing, appeals, payments.Process, prepare, release record requests according to HIPAA guidelines. Create, maintain up-to-date office policies and procedures Perform administrative tasks, maintain inventory, order supplies and schedule staff meetings. Maintain professional, organized, safe environment . Process, record payments, accounts receivable transactions. Facilitate prompt collection of customer payments for account closures. Match invoices to facilitate payment.Reconcile accounts receivable ledgers, verify payments and resolve variances.EMAIL AVAILABLEPHONE NUMBER AVAILABLEChicago, IL 60634Bold ProfileSkillsCustomer Service and Interpersonalskills Insurance procedures, ICD-10 HIPAA Typing and 10-KeyLearns and Adapts to new softwarequickly Knowledge of Home Systems Problem Solving Account Reconciliation Attention to Detail Organizational Skills Relationship Building Data EntryEducation01/2021Inspection Certificate AssociatesChicago, ILIllinois License05/1996Rochelle Township High SchoolRochelle, ILDiplomaChicagoland Area01/2023 - CurrentBradford Chiropractic - Chiropractic AssistantChicago, IL 6064605/1998 - 05/2005Conduct inspections consistent with knowledge of industry standards and requirements for various categories of conventional financing.Inspect exterior, interior and mechanical systems of various housing types. Produce accurate, detailed, comprehensive reports for clients. Answer client questions.Greeted incoming visitors, directed patients, kept smooth patient flow. Performed various therapies as prescribed by doctor Trained in HIPAA guidelines and compliance.Promoted office efficiency, coordinated charts, completed insurance forms, helped patients with diverse needs.ExtraHome Inspector Illinois License #450.012918