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Click here or scroll down to respond to this candidate19348 Gardner View Sq Phone: PHONE NUMBER AVAILABLELansdowne, VA Street Address E-mail: EMAIL AVAILABLECandidate's Name
ObjectiveSeeking a position with major responsibilities that will effectively utilize my communication, leadership, computer, and organizational skills and apply them towards achieving goals and results and continue my proven track record of success by meeting all budgetary requirements, running a profitable business, and making good business decisions.ExperienceProject Manager2017-Present Remodel USA Capitol Heights/MDDirectly responsible for hiring, training, and payroll of all sub-contractors on my teamEnsuring the highest possible company profit on every contract by ensuring all items needed are properly ordered and returned if neededEnsuring all installers complete the project in the designated timeVerifying contracts, doing pre site inspections and identifying possible issues ahead of installsCreating change orders as needed with clientsWalking all projects for quality control and customer serviceTraining other project managers on company systems, procedures, and processesResponsible for creating monthly install budgets and achieving all company metrics such as cost of goods percentage and completed contractsCreating weekly and monthly install schedules for all installersResolving any install issues directly with the installer and customerAssistant Manager2015-2017 Lowes Bayonne/Chantilly, VAAssistant Store ManagerDirectly responsible for 18 associates with a total of 200 associates throughout the storeManaging and completing store and department tasks by delegating to Department Managers and store associates and following up upon completionOpening and closing of the building and its processes by ensuring store is grand opening ready on a daily by following company policies and standardsResponsible for Department financials and conducting meetings with all of management on a weekly basis to recognize opportunities in order to stay profitableParticipating with recruiting, interviewing, and on boarding of store associates and Department ManagersCoaching and developing associates as well as correcting any negative acts and behaviorsResponsible for balancing the safe at the end of the nightMeeting with sales specialists on a monthly to ensure sales and credit metrics are met as well as role play customer interactionsEnsuring inventory is accurate by working directly with the Loss Prevention Manager on merchandise discrepancies and creating game plans for reducing shrinkWriting schedules and monitoring payroll to ensure to stay within the stores budget on a weekly basisLeading by example and being a leader in safety as well as correcting any safety issues throughout the storeCommunicating any new company policies and news during daily morning meetings with all associates2008-2015 Lowes Paterson/Bayonne, NJMillwork Department Manager/ Receiving Department Manager/ Freight Flow Department Manager/ Plumbing Department Manager/ Lumber and Building Materials Department ManagerDirectly responsible for 8 associatesWriting schedules for my DepartmentsWorking directly with my Department Managers to set standards within their Departments besides current company policiesBalancing the vault/money roomReceive all merchandise and manage the pack out processManage all Hazmat for the storeFollow up with all associates on the pack down/pack out processDevelop associates by coaching and training on all aspects of improving customer interactions and building rapportManaging inventory by ensuring all product counts are correct and directly being involved with the ordering processOpening the store and ensure opening procedures are in place throughout the storeResponsible for delivering exceptional customer service, while aiding management in the resolution of challenging customer situations2000-2008 The Home Depot Hackensack/ Passaic, NJFloor and Wall Department Supervisor/Specialty Manager/Install Manager/ Lumber and Building Materials Supervisor/ Millwork SupervisorDirectly responsible for 15 associatesResponsible as a key carrying member of managementDeveloped associates through formal and informal training initiativesControlled inventory through continually auditing ordering process, and monitoring stock levels.Responsible for visual merchandising through up-keep of displays and proper presentation of advertised and un-advertised productsResponsible for delivering exceptional customer service, while aiding management in the resolution of challenging customer situationsAssisted in the development of associates by: Facilitating store financial reviews, methods of creating and administrating evaluations, and orientating others on ways to operate a profitable businessResponsible for and involved in the interviewing process and on-boarding of new associatesInspect installations of floors, kitchens, doors, and windows that customers may have issues with and find a resolutionPhone: PHONE NUMBER AVAILABLEE-mail : EMAIL AVAILABLE1999-2000 Roadway Packaging Services Moonachie, NJFreight Team MemberUtilized methods for efficient freight processingAided in the loading of boxed truck deliveriesResponsible for accurately sorting merchandise, and directing to proper designated areas of warehouseIdentified opportunities with merchandise which required me to make difficult judgments as to the appropriate process handling method1995-2000 Barnert Hospital Paterson, NJAdmitting Clerk/ Emergency Room Registration Clerk/ Customer Service/ SecurityDirectly responsible for 5 associatesDelivered patient/visitor customer service by: Empathizing to situations, directing where the patient/ visitor need to go, promptly addressed in-coming calls with the appropriate information relayedMaintained the security of the building through proper arming and disarming of certain building sectors.Assisted in patient care along with aiding doctors with the transportation of patientsResponsible for the organization and accuracy of patient information by: monitoring patient charts, correctly coding patient information, and reviewing previous charts for opportunitiesEducation2010-2012 Devry UniversityBachelors Degree in Business Management1995-1997 Bergen Community College Paramus, NJScience major1997-1998 Passaic Community College Paterson, NJPharmacy Tech certificateOSHA 30 CertificationForklift CertifiedWord/Excel ProficientForklift TrainerDepartment manager trainerAccoladesHome Depot Department Manager of the yearRemodel USA Project Manager of the year |
