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Candidate's Name
Street Address  Cornwall PlaceCoatesville, PA Street Address
PHONE NUMBER AVAILABLE / EMAIL AVAILABLEPROFESSIONAL SUMMARY:Accomplished and goal driven Manager offering 25 years experience with Dock/Terminal/Warehouse Manager Operations and tactical business leadership. Proven ability to turnaround under-performing business areas; excel in mission critical and cross-functional environments; and implement systems, policies, and processes that improve efficiency and profitability. Highly collaborative and resourceful team member, with a can-do attitude, strong communication skills, and an absolute commitment to delivering on-time, within-budget results. AREAS OF EXPERTISE:Dock Management Operations Management Safety Compliance Cost Controls Productivity Enhancements Budget Management Project Management Personnel Training Personnel Supervision Vendor Relations Operational Reporting SchedulingPROFESSIONAL WORK HISTORY:July 2019 to November 2023 Warehouse Operations Manager, AmerCare Royal Oversee the efficient and effective daily operations of the warehouse Lead and manage a team of 35-40 warehouse staff, ensuring they are properly trained and motivated to meet performance targets Write, review and implement 30,60, 90 day and annual reviews for all warehouse employees Create, implement and maintain an incentive-based productivity program Quality Control- implement quality assurance measures to ensure services meet or exceed customer expectations Inventory management, Container-Load planning, and transportation logistics Compliance safety training, and management of all warehouse machinery including high reach equipment and fork lifts Manage the budget, expenses, identify cost-saving opportunities, and optimize resource allocation Collaborate with Executive Leadership and other Warehouse Managers throughout the country to ensure timely and accurate order fulfillment Manage all facility maintenance Performance monitoring KPIs to track operational performance and identify areas of improvement May 2015 to July 2019 Operations Manager, Estes Trucking Manage transportation department, including its assets and employees Manage the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management Ensure customer goods move from production through the supply chain to the end user Establish quality transportation services ensuring they are handled quickly, safely and within budget constraints Supervise scheduling of shipments Review financial reports Manage performance of branch employees with emphasis on productivity, efficiency, and service delivery Lead all distribution and transportation planning and strategic activities Recruit, interview, select, train, motivate, coach, and mentor shipping clerks and transport drivers Supervise all areas of Dispatch Write, review and implement 30,60, 90 day and annual reviews for all Terminal Drivers Assess Driver performance using the company assessment tool and deliver coaching or training based on scores Acting Terminal Manager during vacations and PTO Plan and implement monthly safety meetings with Drivers Review and submit accident reports2012 to 2015 Operations Leader, Dialmer Trucks of North America, Swedesboro, NJ Utilize automated picking equipment to pick and process various automotive parts for shipment. Assisted Warehouse employees with manifesting, order processing and equipment maintenance Member of the safety committee responsible for holding monthly safety meeting with all employees Responsible for reviewing safety material with Senior Management Trained all new Warehouse employees Responsible for planning committee meetings to review efficiency, budget, and training material 2010 to 2020 Part-time Inspector, Virtual Freight Inspections, Pittsburgh, PA Conduct tri-state area freight damage claim inspections and acquire photo evidence in support of claims prior to processing1997 to 2010 Dock Manager, A. Duie Pyle Inc., West Chester, PA Managed comprehensive dock operations for a high-volume transportation/logistics company serving a national clientele base Responsible for routing and dispatching 20 or more bills on trailers from West Chester, PA to Southern, DE and Southern, MD Directed all dock and P&D functions and maintained direct responsibility for over 75 dock management and staff personnel Implemented strategic processes and procedures that improved operating efficiency by over 30% without an associated increase in operating costs Supervised internal project activities, produce senior level operating reports and maintained compliance to all OSHA and corporate safety standards Responsible for the hiring process of dock staff Responsible for overseeing and managing any disciplinary action needed for all dock employees, including firing if necessaryPROFESSIONAL TRAINING:Project Management Effective Management Techniques Terminal/Dock safety training General Management Training MS Office Efficiency ManagementWork Breakdown Structures Project CommunicationsHuman resource team development Time ManagementCost Reduction ManagementCERTIFICATIONS: EDUCATION:Forklift Operations Academic Diploma, Sun Valley High School HazWopper Delaware County Community College-Business