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Title Account Manager Customer Service
Target Location US-TX-Desoto
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Executive Account ManagerDeSoto, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELooking to utilize my experience and knowledge in Executive Management to obtain a position with an outstanding organization, maximizing company growth while aligning with the mission of the organization.Authorized to work in the US for any employerWork ExperienceExecutive, Regional Sales - Remote - FL, GA, SC Regions Brink's Incorporated - Irving, TXJune 2017 to Present Direct client relationships within states FL, GA, NC their assigned accounts and maximizing the revenue opportunities within those accounts Ensure customer retention and customer satisfaction through business reviews, and account and opportunity planning Use Brinks Sales process and tools to update and manage the sales pipeline Collaborate and coordinate with other functional teams ( Customer Care, Operations, Product Marketing, Implementation ) to achieve account development and performance goals Manage core escalations, Via phone, E-mail, Microsoft teams, Microsoft outlook, Microsoft word, Microsoft office Train the new employees. Provide them with important information and resources as part of training procedures. Maintained daily, weekly, monthly goals Monitoring financial institution Bank of America, Wells Fargo, Capital one cash vault, ATM status, currency usage, and investigating related electronic fund transfer disputes issues. Utilize strong decision-making and problem-solving skills to provide input to Leadership team on Continuous Process ImprovementsLicensed Life and Health Insurance AgentInsubuy - Dallas, TXApril 2016 to May 2018 Responding to inbound calls for post sales customer service. Make outbound calls, primarily warm leads. Extensive Email Support, coordination with customers and insurance companies Mailing - Sending / Receiving Proof reading various materials Data entry Website moderation Social Media Posting Administrative related tasks Greeting walk-in customers General office duties Wide variety of additional tasks as neededPension AnalystWillis Towers Watson - Dallas, TXJanuary 2015 to March 2017 Challenging and varied work that fosters continuous development of technical and administrative skills Develop a strong understanding of the Retirement line of business Maintain all deadlines and perform work with high accuracy Demonstrate flexibility to adapt to different people and work assignments Assist in drafting simple routine administrative procedures and documentation EducationSome college in Business ManagementNavarro College - Corsicana, TXAugust 2009 to May 2011High School Diploma in High SchoolZ.Tolliver Private school - Dallas, TXOctober 2007 to November 2009Skills Assistant Manager Experience Time Management Merchandising Customer service (10+ years) Accounting (3 years) Business management (10+ years) Medical Billing Conflict Management Medical Scheduling Insurance Verification Insurance Sales Employee Orientation Logistics Accounts Receivable Business Development Accounts Payable Microsoft Excel Microsoft OfficeLanguages English - ExpertCertifications and LicensesLife and Health InsuranceApril 2017 to October 2022Motivated to start new ventures inside the business world, office/management position that will effectively maximize my 3 years experience as a Direct Care Specialist where provided exceptional elderly/disabled patients care. Seeking to diversify my extensive interpersonal skills in addition to supervision, detail to orientation and conflict management abilities. I am eager to take on new challenges where I can utilize my current skills and gain further experience while enhancing the company's productivity and reputation.AssessmentsSales skills  ProficientJanuary 2022Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkills: Strong communication and customer service skills. Ability to effectively work in teams and quickly adapt to various environments. Strong organizational and time management skills. Ability to work effectively using various Microsoft applications.

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