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Click here or scroll down to respond to this candidateCandidate's Name 2023Street Address
Phone: PHONE NUMBER AVAILABLE, E-mail: EMAIL AVAILABLEProfessional SummaryCustomer Service representative with over 10 years experienceFocused on Quality Assurance and dealing with customer satisfactionComfortable with a high volume of telephone callsProduction Quality Manager focused on producing high quality products that exceed customer expectations and help achieve company production and revenue goals.Dynamic [Quality Manager] with experience supervising [4-15] quality inspectors.SkillsData Entry SkillsMicrosoft Word, Microsoft Excel, Microsoft Outlook, Infinity and AccessTimely procedure audits internal/external, Timely safety auditsQuality Assurance trainingQuality inspectionCause and effect analysisProduction line managementWorking knowledge of engineeringPurchasingStrong leadership abilitiesPPAP Submissions, Mini TabISO 9001 Standards, Document ControlSPC, Six sigma GreenLab Testing, Brookfield Viscosity, United Elastic Rebound and Compression, Hanna pH Testing, Horiba Particle Analysis, Strength Adhesion and FTIR Analysis.Ultrasonic Testing/Dye Penetration TestingWork HistorySupplier Quality Engineer/Quality EngineerVeethree Bradenton Florida06/16/2022 Presently working for VeethreeReview and Approve NPRs, MDRs and Issue Supplier Debit Memos.Receive/Inspect product as requiredGenerate NPRsGenerate MDRsGenerate FairsGenerate Debit MemosGenerate SCARsContact Suppliers with Product Issues.Perform Suppliers Assessment AuditsPerform Internal Cell AuditsPerform Internal Procedure AuditsWork Closely with Engineering Group on New Product DevelopmentIncoming Quality Control InspectorCAE HealthcareSarasota Florida11/1/2021 06/13/2022 working through Kelly Temp ServiceReceive/Inspect productGenerate NCRGenerate FairsReceive in CostpointMove good parts to stockMove rejected parts toto MRB for evaluationQuality EngineerJH Rhodes Vernon N.Y. (A Universal Photonics Company)4/15/2019-11/1/2021Generate Quarterly and Monthly reports.Approve and release material for productionCreate and Generate C of C and C of A.Control and maintain internal Calibration SystemMaintain and record SPC System using Infinity software.Chair Person for company SafetyControl SDS Logs and BindersDocument in-process manufacturing process such as grooving.Purchase required tools to ensue availability for production.Review and record production/customer issues.Shift Supervisor/Quality InspectorBabbitt Bearings Syracuse, NY8/14/2017 - 4/12/2019Quality Control in Process Inspection100% Final Inspection/Complete all Required DocumentationSupervise Shift EmployeesLock-up and Secure Building At Shift EndPerform Ultrasonic Testing on Bearings and Shoes for Separation and ThicknessQuality TechnicianIndium Corporation Clinton, NY04/2015 - 8/11/2017Quality Control In process InspectionLab testing of metal alloys for impuritiesTack, Viscosity, Coper Coupon, Solder Ball, Slump Testing and data entry of findingsQuality Management Representative/Shift SupervisorMolding Solutions Inc. Rome, NY 03/2015 - 4/01/2017Quality Control In process/Finished Goods AuditorStrong data entry skills required daily to enter documentationSupervise operators for productivity throughout the shiftQuality ManagerChenango Valley Technologies Inc. Sherburne, NY 12/2011 to 07/2013Quality Control Managers, Managed a three shift quality team.Worked in the process of getting CVT ISO 9001:2008 compliant and in near future ISO 9001:2008 registered. Wrote the Quality Manual and have implemented it along with several quality procedures.Implemented several documents that were not in place including Quality Audit Documents and Inspection Logs to name a few.Implemented the quality objectives and quality policy. Worked directly with customers and customer issues and built an excellent relationship with customers in resolving problems or concerns the customer may have.Quality Control Manager/ISO Coordinator/Document (COMPANY CLOSED)Mohawk Electro Techniques, Inc. Barneveld, NY 04/2005 to 12/2011Wrote and controlled Mohawk Electro Techniques, Inc. ISO Manual, Procedures and Documents.Created all documents and log pertaining to ISO 9001-2008.Directed and performed procedure audits/ISO 9008-2008 auditsSome of the documents and logs created are used for RMA's, NCP's,internal audits, Corrective/Preventive Actions, DCN's, DCR's, Equipment Calibration, Supplier Survey Letter just to name a few.Collect Analyses data with charting using histograms and line charts.Tools used such as calipers; micrometers, pin gauges, test measuring equipment and have been in use of clean room for Assurance Technologies.Investigated and implement ideas for quality improvement, increased productivity and cost reduction.Managed documentation of and training on production procedures and work instructions.Verified that all process control parameters were being documented and followed at all times.Recommended and executed quality improvements for production and product quality.Working knowledge of Optical Comparator and Digital Micro-Vision/Micro-Viewer.EDUCATION/TRAININGGED Degree, Oneida Madison County BOCES Graduated, (Some College)Certified in Statistical Process Control, Data Analyst, PPAP/FMEA training.Six sigma GreenStrong ISO 9001Training, Certified QA AuditorHVAC Certified Type 1NDT (Ultrasonic/Dye Penetration Testing level I Certified)Incoming/Receiving Quality Inspection |
