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Candidate's Name
Indianapolis, IN Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEOFFICE MANAGEMENT, ADMINISTRATIVE ASSISTANTTo seek a position as an Office Manager with/for INSERT COMPANY NAME in their Indianapolis office. Core Competencies & Strengths Include: Office Management  Training Sales & Marketing  Data Entry Skilled Customer Service  Filing / Document Management Tax Preparation  Organized Accounting  Detail OrientedPROFESSIONAL EXPERIENCE:1040TAXBIZ, Indianapolis, Indiana 2010 - PresentOffice Manager Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. Completes operational requirements by scheduling and assigning employees; following up on work results. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. Maintains office staff by recruiting, selecting, orienting, and training employees. Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Achieves financial objectives by scheduling expenditures; analyzing variances; initiating corrective actions. Contributes to team effort by accomplishing related results as needed. Tax Preparer Compute taxes owed by following tax code. Prepare or assist in preparing simple to complex tax returns for individuals or small businesses. Assist taxpayers by using their federal, state and local codes so that clients receive the maximum benefit permitted under the law of government. Advise against potential tax liabilities. Review financial records such as income statements and documentation of expenditures. Interview clients to get a thorough picture of financial situation. Verify totals on past forms for accuracy. Calculate and invoice for form preparation fees. Resolve customer complaints. Recommend additional products and services. Prepare tax returns using electronic filing software. Ensure a copy of the completed return is provided to the customer. CITY OF INDIANAPOLIS, Indianapolis, Indiana 2002 - 2010 Identification Officer Provided customer support by answering, screening, researching, advising, recording, and processing all customer requests from citizens, elected officials, agencies, and City / County employees. Provided document management by reviewing and revising reports and documents for accuracy and completeness; make copies; setup / maintain filing system; utilize equipment to send correspondence to agencies and individuals. Provided mail processing by receiving, stamping, and / or distributing correspondence, memos, deliveries, and supplies. Provided sales and cash management by selling documents, receiving payments, and balancing cash registers. Fingerprinted citizens requesting background checks, visas, or gun permits. Candidate's Name
Indianapolis, IN 46229  PHONE NUMBER AVAILABLE  EMAIL AVAILABLE STATE OF KANSAS, Wichita, Kansas 1998 - 2002Court Clerk VI Filed and recorded case pleadings; data entry; set hearings; maintained calendar. Assisted in docket preparation; received / disbursed monies; completed judicial reports. Provided information and assistance to justices / judges, attorneys, law enforcement agencies, and the public. EDUCATION:Surgical Technology 2013Ivy Tech Community College, Indianapolis IN Preparation in the surgery field or labor & delivery as a Surgical Assistant. The Surgical Technology program accepts a limited number of students each year. High School DiplomaWichita South High School, Wichita KSPROFICIENCIES:Typing ~45 WPM, Tax Preparation Software, Windows Office Software Suite, Conflict Resolution. References available upon request