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Street Address S US Highway 231Beaver Dam, KY Street Address -9471Telephone: PHONE NUMBER AVAILABLE (H)Cell: PHONE NUMBER AVAILABLEE-Mail: EMAIL AVAILABLEJOB OBJECTIVESTo write technical publicationsTo support software designers responsible for writing customer documentation or internal engineering documentsSUMMARY OF WORK SKILLSEXPERIENCE USING WORD PROCESSING AND GRAPHICS PROGRAMSMicrosoft Word on the personal computer 17.0 years experienceFrameMaker on the personal computer 19.5 years experienceSGML Publisher on the Sun workstation 7.0 years experienceInterleaf on the Apollo workstation 1.5 years experienceAdobe Photoshop 5.5/Gimp 2.0 on the personal computer 14.5 years experienceXML on the personal computer less than 1 year experienceMicrosoft Excel on the personal computer less than 1 year experienceMicrosoft PowerPoint on the personal computer less than 1 year experienceWORK-RELATED SKILLSAble to work with engineers from widely varying backgrounds and different nationalities in order to produce customer technical documentationAble to take information from a Subject Matter Expert and turn it into a form suitable for publicationAble to produce documentation with a fraction of the personnel/resources normally requiredCOMMUNICATION SKILLSAble to effectively communicate verbally and in writingAble to design documentation for external customers and internal useAble to use color, composition, and graphics to enhance communication of the written wordAble to use Information Mapping to enhance written communicationCOMPUTER SKILLSKnowledge of UNIX, Linux, Windows 7 through 10, and MS-DOS operating systemsKnowledge of FORTRAN and BASIC programming languages with experience on both mainframe and microcomputersCandidate's Name
(continued)WORK EXPERIENCEFREELANCE EDITING AND PUBLISHING WEB-BASED CONTENTResponsible for editing existing content to conform to Style ManualResponsible for generating and publishing web-based contentAVIATION INDUSTRY/FACTORY AUTOMATION DOCUMENTATIONContract Technical Writer - Advanced Integration Technology, Inc., Plano, TX, 1/1/18 to 8/31/18Responsible for revising existing customer documentation, including User, Hardware Maintenance, and System Administration manuals, for industrial automation systems to assemble aircraftResponsible for generating customer documentation for new industrial automation systems to assemble aircraftAdvanced Integration Technology, Inc., Plano, TX, 1/1/05 to 12/31/17Responsible for revising existing customer documentation, including User, Hardware Maintenance, and System Administration manuals, for industrial automation systems to assemble aircraftResponsible for generating customer documentation for new industrial automation systems to assemble aircraftContract Technical Writer - Advanced Integration Technology, Inc., Plano, TX, 10/22/03 to 12/31/04Responsible for revising existing customer documentation, including User, Hardware Maintenance, and System Administration manuals, for industrial automation systems to assemble aircraftResponsible for generating customer documentation for new industrial automation systems to assemble aircraftNokia UltraSite DOCUMENTATION REUSE INITIATIVETechnical Author - Kudos Information, Inc., Dallas, TX, 6/10/02 to 7/15/02, 10/08/02 to 10/28/02Applied Nokia reuse criteria to Nokia UltraSite Support and Antenna documentationPrepared Content Specifications for Nokia UltraSite Support and Antenna documentation in Microsoft ExcelUpdated TDMA Co-Siting Content Specification to comply with Acceptance Criteria and engineering inputUsed XML to write instruction modules for TDMA Co-Siting kits for Nokia wireless base stationsESE/VSE DOCUMENTATION ENHANCEMENT and DEVELOPMENTInformation Products Resource Manager - Lucent Technologies, Allen, TX, 6/12/00 to 1/11/02Supervised Technical Publications team in the production of customer documentation, custom applications for specific customers, and internal engineering documents for a tandem soft telephone switchEdited documents written by team Technical Writers to ensure that they conformed to Technical Publications standardsWrote, with the technical assistance of software designers, Release Notes in Microsoft Word for ESE/VSE tandem soft switch software loadsWrote parts of the ESE/VSE Software Operations Guide in FrameMakerAXE 10 DOCUMENTATION ENHANCEMENT/DEVELOPMENT/TECHNICAL TRAININGTechnical Writer III/Docware in Design Editor - Ericsson Inc., Richardson, TX, 1/2/96 to 6/9/00Edited documents written by software designers to make them suitable for publicationTaught SGML writing platform course for software designersConducted seminars in SGML documentation and writing techniquesWrote, with the technical assistance of software designers, Feature Description documents in SGML Publisher for a PCS mobile radio system (GSM)Wrote, with the technical assistance of software designers, Job Procedure documents in SGML Publisher for a Class 5 telephone switchSenior Technical Writer/Senior Technical Editor - Ericsson Telecom AB, Karlstad, Sweden, 5/1/94 to 12/31/95Wrote Operation and Maintenance documents in SGML Publisher for a Class 5 telephone switchEdited Operation and Maintenance documents for a Class 5 telephone switchDocumentation Supervisor/Senior Technical Writer - Ericsson Network Systems, Richardson, TX, 2/20/90 to 4/30/94Supervised writing group with responsibility for writing and updating Product Descriptions in SGML Publisher for a Class 5 telephone switchWrote Job Procedure documents in FrameMaker for a Class 5 telephone switchPRIOR EXPERIENCEAdjunct Instructor: Community CollegeTaught Technical Writing A to Z course at Brookhaven Community College, Dallas, TXSchool terms 2007-8Prior EmploymentIncludes employment as a Sales Associate at Radio Shack, Inc.; a Technical Writer/Editor at AG Communications Systems; a Member of Technical Staff at GTE Software Development; and a Technical Writer at Federal Express Corp, Memphis, TN and a Technical Writer/Editor at the General Electric Co., Owensboro, KYEDUCATIONDEGREE RECEIVEDBS in Chemistry, Christian Brothers University, Memphis, TNSpecialized TrainingInformation Mapping, 03/01UndergraduateChristian Brothers University, Memphis, TN (minor in Physics and Mathematics)Brescia University, Department of Education, Owensboro, KY (Education)OtherOwensboro Vocational School, Owensboro, KY (Communication Electronics)FCC LICENSE HELDCommercial First Class Radiotelephone |