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EMAIL AVAILABLE | PHONE NUMBER AVAILABLE
Bishopville, MD Street Address
SUMMARY
Driven to meet or exceed targets for service, quality and performance. Superior work ethic with a
demonstrated track record of success in cable, internet and phone systems. Service-oriented
professional experienced in completing cable installations, repairs and adjustments for residential
and business customers. Safety-oriented with skills in equipment operation, system calibration and
customer training. Dedicated Cable Technician knowledgeable about connecting, disconnecting
and altering service for customers. Able to work with minimal direction to complete jobs in an
efficient and accurate manner. Background includes customer service, area cabling and system
installations. Well-organized and responsible with excellent communication and planning abilities.
Strong multitasker and problem-solver with solid technical background. Capable
Telecommunications Technician experienced in installing high-speed data, video and voice
equipment. Highly organized and hardworking with remarkable work ethic and diligent nature.
Seeking to apply 30 years of experience in the industry to dynamic position with opportunity to make
positive impact on customer service and team productivity. Seasoned installation and repair
technician setting up, configuring and maintaining diverse telecommunications systems. Excellent
relationship-building and problem-solving skills with demonstrated success in working both alone and
as part of team. Good communicator and prioritizer.
SKILLS
Project management Installing equipment
Telecommunications Instructing customers
Data evaluation Diagnosing issues
Cable arrangements Safety awareness
Device configuration Customer service
Troubleshooting abilities Problem resolution
System repairs Project organization
Customer training Planning and coordination
Configuring devices Relationship development
EXPERIENCE
Cable Splicing Technician
Verizon communications Inc. | Berlin, MD | May 1989 - May 2019
EDUCATION AND TRAINING
High School Diploma
Northeast Catholic High School, Philadelphia, Pa | Philadelphia, PA | May 1987
ACCOMPLISHMENTS
I started with Bell of Pa. as a service Technician in Philadelphia for 10 years. Transferred to Ocean
City,Md in 1999 where i finished my career as a cable technician after 30 years of dedicated service
and officially retired in July 2019. Over the last 2+years I worked through Diversant inc. contracted to Verizon as a
field engineer and doing all tasks needed. Including planning large fiber optic installation into new developments. I have
become familiar with the process including permitting, reading prints and knowledge of infrastructure the importance of
teamwork and dedication from start to finish in every way. I am currently doing Design Engineering for Verizon in Sussex
co. Delaware. on a part time basis. I'm ready to move on and start a new chapter with new challenges.
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