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| | Click here or scroll down to respond to this candidateCandidate's Name
Columbus, Ohio, United States EMAIL AVAILABLE HYPERLINK "mailto:EMAIL AVAILABLE" HYPERLINK "mailto:EMAIL AVAILABLE" HYPERLINK"mailto:EMAIL AVAILABLE" HYPERLINK "mailto:EMAIL AVAILABLE"(Street Address ) HYPERLINK "mailto:EMAIL AVAILABLE" HYPERLINK"mailto:EMAIL AVAILABLE" HYPERLINK "mailto:EMAIL AVAILABLE"Street Address - HYPERLINK "mailto:EMAIL AVAILABLE" HYPERLINK"mailto:EMAIL AVAILABLE"Street Address
SUMMARYExperienced professional with 11 years of expertise in providing exceptional customer service. Also having experience creating invoices for the Accounts Payable department. Proven track record in effectively resolving complex problems and delivering timely solutions in high-pressure environments. EXPERIENCECambium Assessment/American Institutes ResearchTier 1 Technical Support December 2014 -February 2024Performed duties on 11 different projects simultaneously, each with its own procedures and policies.Assisting up to 30 clients per day who called or emailed any of my projects with the use of our products, and assisting in technical support of company programs.Reviewing testing items, required high precision as the task included reviewing items and looking for all inconsistencies between platforms.Data EntryTDEC September 2014 - September 2014I was tasked with entering financial data.Order ProcessingPearson Publishing July 2014 - September 2014Entering orders requested by teachers.Emailing teachers about their orders for clarification. Store ManagerStor-All February 2014 - September 2014Accepting payments for storage units and creating deposits.Filling paperwork for customers regarding storage rentals and filling paperwork for the building.Calling customers regarding payments.Driving and checking the property, including cleaning units, contacting the regional manager for repairs, and checking security. Copy CenterIST Management April 2013 - December 2013Creating projects for lawyers by taking the different requested items and binding them as requested by lawyers.Scanning documents for cases. these include sensitive images, book pages to reference, or full cases.Delivering and picking up mail for lawyers and secretaries and processing incoming and outgoing mail. Accounts Payable ClerkInstalled Building Products October 2012 - January 2013Digitizing Account Payable account details for the department.Assessed senior agent running checks.Daily stamping and sorting mail for different agents within the Accounts Payable department. Accounts PayableMid-Ohio Field Services February 2012 - August2012Reviewing paperwork provided by contractors and verifying work completed.Creating detailed Excel spreadsheets for work completed by contractors and payments. 1Creating invoices for payments for contractors.Filling paperwork for the Accounts Payable department. EDUCATIONAssociate Degree in AccountingColumbus State Community College Columbus, OHSKILLSMicrosoft SuiteHigh QWERTYHigh 10 keyProblem-solvingDetail orientedWillingness to listen to new ideasCapable of working alone on a a taskCapable of taking on larger complex projectsCapable of working with a team.2 |