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Click here or scroll down to respond to this candidateCandidate's Name
QA AnalystEMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARY:Have 15 years of experience in Software Analysis and Quality Assurance.Experience in Test Maturity and Test Process Improvement Activities.Expert in writing System Specification documents with excellent communication and Documentation skills.Experienced in gathering business requirements and documenting as flow charts, Templates and tools.Experience in handling Finance, Insurance, Telecom, Banking, E-commerce, Payment systems, financial and Healthcare projects.Thorough knowledge of SDLC. Experience includes procuring, Analysis of Business Requirements and Compliance Validation.Expert in testing WEB based and Client/Server applications, backend testing skills include White Box, Black Box, User Acceptance, Smoke, Sanity, Performance, Stress, Regression, Integration, End to end, Security, Automated Functional Testing (Selenium Framework), Cross browsers and Cross platform Testing.Possess good analytical, dynamic troubleshooting skills and have proven ability to work efficiently in both independent and team environments.Experience in Waterfall and Agile Projects, worked very closely with Product owners in Agile and attended different ceremonies like Sprint Planning meeting, Scrum, Backlog grooming, Sprint Review and Retrospective.Proven ability in designing and creating automation frameworks using Java, Selenium WebDriver, Cypress, Rest Assured, Selenium Grid, JUnit, TestNG, Maven, ANT, Jenkins, tools.Experience of Creating, Modifying and Maintaining new and existing Automation Framework Models (BDD/TDD/ATDD, Hybrid, Keyword and Data Driven Frameworks) and write scripts in Gherkin language using Cucumber OptionsKnowledge in Continuous Integration and containerization principles and best practice to multiple product teams, introducing and onboarding them to Kubernetes, Docker, and Jenkins pipeline.Experience in testing Web Services-SOA architecture, XML transactions, SOAP, HTTP, WSDL, and REST using various tools like SOAP UI/Ready API and selenium. Good analytical skills coupled with hands-on experience with Java 5/6, J2EE, JSF, JSP, Servlets. Expertise in HTML, CSS, HTTP, JavaScript, XML, AJAX, AngularJS, and jQuery.Good understanding of Object-Oriented Programming Concepts, Design Principles, Design patterns, and Test-Driven Development.Expertise in using various defect-reporting and defect-tracking tools like JIRA, TFS, and HP ALM. Experience in troubleshooting the production issues and do escalate them and try to resolve the issues.TECHNICAL SKILLS:Test Approaches: Waterfall, Agile/Scrum, SDLC, STLC, Bug Life Cycle.Testing Tools: TFS, Selenium WebDriver, Appium, Cucumber, SoapUI, JUnit, and TestNG, ALM, Jira.Test Build& Integration Tools: Maven, ANT, JenkinsFrameworks: Cucumber BDD, Keyword Driven, Data Driven, Hybrid, Page Object Model (POM)Programming Tools: Core JAVA, PL SQL, JavaScript, Json, SQL, Groovy, Unix Shell script.Markup Languages: HTML, XML, XPath, CSS SelectorDatabases: MySQL, Oracle, SQL Server, Sybase, Teradata.Database Tools: SQL Server Management Studio, SQLite, SQL Developer.Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari.Operating Systems: Windows 7/8, Windows 10, Ubuntu, UNIX, LINUXDefect Tracking Tools: HP Quality Centre, JIRA, ALM.MS Office Tools: Outlook, Word, Excel, PowerPoint, MS Access, Microsoft ProjectSoftware Design Tools: Eclipse, Firebug, Fire Path, WinSCP, putty, MS visual studio, UFT, Selenium WebDriver.CERTIFICATIONS:Certificate - Detailing Process and Business Requirements-2010Certificate - Detailing Business Data Requirements-2010Certificate - Essential Skills for the Business Analyst-2009PROFESSIONAL EXPERIENCE:First Citizens Bank, Raleigh, NC Feb 2020- CurrentLBRT (Loan Booking and Review Transformation)QA AnalystThe current state of Manual Loan Booking process at First Citizens Bank is paper driven with physical loan files passed between teams for booking, verification and review prior to imaging. This LBRT project is to leverage capabilities of Kofax and OnBase to capture data and merge with origination system data to allow auto-booking to ALS. Testing loans, validating ALS, CIS, Eprint documents, Kofax generated loan documents. Creating defects and track through its closure, using JIRA for testing activates.Responsibilities:Testing includes Functional, Integration, Database and fulfilmentCreating test loans for retailed products and booking loans.System Integration testing to validate data reconciliation in Mainframes, Kofax, Onbase and ALS.Identify test data in Test and Production environment for testing purposeTrack Loan processing for successful bookingPrint the loans to validate the documents as per loan specificationsRun batch jobs to validate data reconciliation of source and target dataValidate calculations for Ledger balancingEnvironment: People soft, DB2, MAX, MAXQ, LBS, ALS, CICS Mainframes, Jira, CMS, CIS, Kofax, OnBase.N C R B (North Carolina Rate Bureau), Raleigh. NC Apr 2017 to Oct 2019QA EngineerNorth Carolina Rate Bureau (NCRB) is a non-profit, unincorporated rating bureau created by the General Assembly of North Carolina under the provisions of Article 36 of Chapter 58 of the General Statutes of North Carolina on September 1, 1977. NCRB provides services and programs for the insurance industry in North Carolina for automobile, property and workers compensation.Responsibilities:UAT, Functional testing, Log and track defects until resolved.Identify test data in Test and Production environment for testing purposeRun batch jobs and verify error logsCollect and maintain policy data for all insured employers in North CarolinaReview rates, rules, policy forms, classifications and rating plans in an ever-changing environmentHelp Desk ticket resolution and Customer support for technical issuesDaily Work Queue resolution, FTP file transfers and managementEvaluation of Fines and WaiversEnvironment: .NET, Cherwell, Bugzilla, Sharepoint, CDX, Spectrum, Manage Policy, NCCI, SQL Server, ToadEpizyme - Boston, MA July 2016 to Nov 2017 QA AnalystAs a member of the IT Quality & Compliance team, the Sr. IT Analyst helps to define, plan, and perform duties that support major system development activities, oversee formal change management, release management processes- Tracking Data flow, Storage, analysis and Report generation. Assist with production data issue analysis and solution. Validation of change/enhancement requests. In addition, this position is responsible for partnering with both internal and external partners to collaborate and deliver solutions to the business including continuity management, risk management and incident/problem management.Responsibilities:Approve system life cycle deliverables and activities to ensure that regulations, protocols, procedures, and methodologies are followed and that appropriate and complete documentation is captured and reported to support infrastructure qualification and system validation activities.Data Consolidation efforts Developing and supporting a consolidated data repository that can be used for internal and external use.Act as liaison between change management and Data TeamThorough knowledge of GxP and ERES (21 CFR Part 11 and Annex 11) regulations and guidelineProvide quality assurance oversight for system related issues (deviations, incidents, etc.)Assist in the rollout of Quality Risk Management practices for IT.Fidelity Investments, Raleigh, NC Feb 2015 to Jun 2016QA EngineerSIPD (Strategic Investment Products and Data) is a system that manages and supports tools and technology with multi-tiered integrated applications for Business Reps and Customers. Some of the tools include; PASVIEW (Portfolio Advisory Service) Planning and Guidance Center (PGC), IGE (Integration Guidance center).Responsibilities:Functional, Integration, Regression, Smoke Test, End to End testing of PASView software applicationExperienced with UI and Integration with Client customer systemsAdapted Agile Methodology using IBM Rational Team Center and Jira as a repository to manage storiesThorough knowledge of all phases of application/system scope definition and requirement analysisParticipate in kick off, iteration planning, document retrospective and effort estimation.Created and executed automated test cases using Selenium FrameworkExecute and test batch Process using VMWare virtual machinesImplement data management concepts and practices, analysis and verification of data reconciliation and integrity across multiple complex financial systems.Provided training and walkthroughs of the application.Conduct test case and document reviews with business and development teamsVerify APS end points and provide support for non-production APS services.Use Oracle SQL Developer for validation and to create/manipulate test data.Coordinate with other project teams for end-to-end validations for client facing web-based applications.Environment: .NET, SQL server, SQL assistant, Jira, SharePoint, Quality Center, SOA test, Mainframes Rumba, Putty, MDMTeradata, Raleigh, NC Aug 2014 to Dec 2014QA EngineerCIM (Customer Interaction Management) is an application with various components and processes for building marketing campaigns and communications that are designed for optimized customer contact. This process is accomplished by structuring a dialog in Teradata CIM through the construction of a communication plan after identifying marketing goals.Responsibilities:Install and configure properties for CIMInstall Teradata CIM and multiple databases on a Windows operating SystemIdentify and push the latest code from stack, from BambooUsed Sharepoint extensively for Project management, document repository and communicationCustomize the application using MAUFunctional and Regression Testing of the User InterfaceBackend testing by manipulating data in the tablesLog and track defects in Jira. Participate in daily stand-up meetings to update test status.Environment:CIM, SQL server, Teradata Database, Oracle Database, SQL assistant, Apache Tomcat, Bamboo, Jira, Jenkins, JMeter, SharePoint MAU (Metadata Administration Utility),BCBS (Blue Cross Blue shield of North Carolina), Durham, NC April 2013 to June2014QA EngineerFulfilment identifies necessary configuration changes to Templates, Plan codes, Benefit codes, Benefit packages and additional Group Enrolment Indicators and verifies that all the impacted areas of the printed data elements (ID Cards, Contracts, Member Guides, Welcome Kits, Renewal Kits, Rate Notices) and any information that is needed to be communicated with the Members, shall provide configuration details and ensures that there are no conflicting solutions.Responsibilities:Create test data by Member Registration in the Web Application.Identify fulfilment data elements and trigger in PowerMHSIdentify test data from batch files and perform data analysis and data verification with XML files and compliance Masters.Verify batch file error report using MOBIUSDevelopment of test case coverage for new functionality and existing (regression) coverage.Develop test scenarios and conditions to test printed products,Create and execute test scripts in Quality CenterUse Quality center to track Participate in planning sessions, status update meetings and requirement gathering sessions.Access healthcare systems and record test cases and defects(PowerMHS) - claims, benefits, sales and marketing information through the web portal platform to verify printed data.As a part of integration, verified converted member identification numbers on the new platform FACETS.Environment:MDM, Mobius, Blue Quote, Java, .NET, Unix, Oracle, Teradata, Seibel, WebSphere, HP Quality Center 10.00, PowerMHS, PCM, I Series, FACETSN C R F (North Carolina Reinsurance Facility), Raleigh. NC Aug 2011 to Dec 2013BA/QA AnalystThe North Carolina Reinsurance Facility (NCRF) is a method of pooling insurance risks for drivers who cannot otherwise obtain coverage. The NCRF will accept any policy that meets the cession guidelines regardless of the level of risk. NCRFs EDGE Electronic Data Gathering Enterprise achieves operational efficiency by reducing manual processes for Businesses and Facility members moving to an electronic environment for data and information exchange via internet. The functionalities delivered by the system are classified into various modules like Cession, Premium Loss, Recoupment, Audit, Error List, Payments and Reports.Responsibilities:Manage EDGE Audit module in identifying the gaps in the functionality that are not in par with the Business RequirementsReview vendor documentation, business requirements documentation, test plans, technical design documentation, user stories (use cases) and validate requirements coverage. Analysed existing Business Requirement documents to include new functionalityAnalyse, interpret and summarize electronic data for quality issues/concerns.Verify and update Accounts module for data integrityCoordinated meetings with the Audit group to assess solution in EDGE for proper conduction of AuditDocumented flow charts for AS IS and TO BE processes using VisioDocumented list of gaps, enhancements and issues that need to be addressed in the future releases of the application.Manage and Update documents in SharePointLead the testing team in developing scenarios, scripts and execution as necessaryExperience with creation and maintenance of Test Plan and Requirements Traceability MatrixEnvironment: SQL 2005, MS SSRS (SQL Service Reporting Services) MS. Visual source safe, .net, C#, Selenium 2.4.0, TFS(Microsoft Team Foundation Server)North Carolina Court System-Administrative Office of the Courts (AOC), Raleigh, NC Nov 2007 to June 2011QA AnalystThe Technology Services Division (TSD) of the AOC developed NCAWARE, the North CArolina WArrant REpository, in response to the need for a comprehensive statewide repository of unserved criminal processes. NCAWARE is widely accessible to all North Carolina court officials and law enforcement officers (LEOs) and houses all orders, summons, warrants, release orders, appearance bonds and orders for arrest, as well as a great deal of demographic informationResponsibilities:QA Analyst- Production SupportPerformed all testing phases; functional through Production testing and Production support.Review requirements, Test Plan, use cases, verify and maintain test script traceability using SharepointParticipate in Test Readiness Reviews and manage document repository in Sharepoint.Prepare test data for executing test scriptsPerformed role of Subject Matter Expert (SME) with regards to NCAWAREProviding third tier support offering issue resolution, analysis, address users Business-related questions and document (raise tickets) for production defects and enhancementsManaged and lead the activities during onsite training to the users when counties rolled live on NCAWAREConversion of the legacy data using data conversion tool which involves conversion error analysis and correction of data in the interface application.Verification of EMI (Electronic messaging interface), testing verifying inbound and outbound messages using MQ Visual Edit.Liaise between Users (Clerks, Magistrates Law Enforcement Officers and SBI), Application Director and Developers to resolve business related issues and enhancementsEnvironment: Rational suit: Test Manager, Clear Quest, Requisite Pro, Functional Tester and Performance Tester, Selenium Web driver, REST, SOAP UI, XML, MQ Visual Edit, IBM Main Frame, Cobol, DB2, .NET, Java, J2EE, Struts framework, Spring, Windows XP.Canadian Imperial Bank of Commerce (CIBC), Toronto March 2006 to July 2007CEAS (Credit Exposure Application System of BASEL-II )Senior Quality Assurance AnalystJustice technology services, Toronto Feb 2006 to March 2006E-Warrants Quality Assurance consultantToronto Dominion Bank, Toronto June 2004 to January 2006CDMS (Credit Decision Management System) Sr. Quality Assurance AnalystEducation:B.Sc (Biology and Chemistry) - Osmania University, Andhra Pradesh, India (1987)M.A (Eng Lang.and Litt) - Sri Sathya Sai Institute of Higher Learning, Ananthapur, India(1989)Post Graduate Diploma in Computer Applications- MCA, Andhra Pradesh, India (2000) |
