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Click here or scroll down to respond to this candidate Candidate's Name
CUSTOMER SERVICE
Results-oriented professional with almost 18 years of experience and a proven
knowledge of contract compliance, customer needs assessment, and customer
Contact service. Aiming to leverage my skills to successfully fill the Customer Service
role at your company.
Phone
Experience
PHONE NUMBER AVAILABLE
Email 2023- April 2024
EMAIL AVAILABLE
Elevance Health , Indianapolis, USA
Customer Service Rep 3
Address
9641 Beckett street Helping customers understand their claims and Benefits and deductibles.
46123,Indianapolis,IN Helping them choose providers that best suit their needs.
Adheres to company policies and procedures
Education
Keeping records of customer interactions
2019- 2023
August 2004
Frevonna Services, Indianapolis, USA
Bachelor of Arts (B.A ) In
English Language and Literature Head Public Relations/Customer Service
EKITI STATE UNIVERSITY, Ado - Ekiti, I'm in charge of sourcing and keeping relationship with clients
Ekiti State Nigeria.
I work directly with clients to provide assistance.
2008 I attend to clients questions and needs quickly
As a customer service head, I make sure our customers are not stranded so
Poise At The Front Desk
as to ease effective production.
Poise Finishing School, Ikeja, Lagos -
Nigeria
2008- 2019
Alesol Oil and Gas, Lagos, Nigeria
Expertise/Skills Head Customer Service And PR Management
I was in charge of sourcing and keeping relationship with clients, also occupying
the office of a customer service and public relation officer. During the course of
Effective Communication
my work, I occupied other offices and this brought about upward shift in the
Time Management company's productivity, because I am well groomed in multitasking.
Strategic Planning 2006 - 2008
Problem Solving Oak Pensions, Oko Awo, Victoria Island-Lagos
Customer Service and Front Desk
Critical Thinking
As a customer service head and front desk officer, I help customers with
Data Analysis
complaints and questions, give customers information about products and
Creativity services. In addition, I maintained a positive, empathetic and professional
attitude toward customers at all times. I also managed a team of junior
customer service representative, which made the work effectively easy to
satisfy our customers by providing a professional customer support
Language
English Certification
Poise At The Front Desk
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