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Click here or scroll down to respond to this candidateCandidate's Name
RemoteExperienced Remote Worker with a proven track record of efficiently managing projects, meeting deadlines, and collaborating with remote teams. Skilled in communication, problem-solving, and adapting to changing work environments. Email: EMAIL AVAILABLEAddress: 256 Andare Blvd.Phone: PHONE NUMBER AVAILABLEDate of birth: Apr 11, 1980Philadelphia, PAApr 2022 - Jan 2024 Call Center RepresentativeUniversity of PennPhiladelphia, PAFeb 2016 - Nov 2017 Call Center Representative311 Call CenterPhiladelphia, PAJan 2017 - Feb 2024 Surgical TechnologistUniversity of PennExperience Proficient in handling high call volumes and resolving customer inquiries efficiently. Trained in conflict resolution techniques to ensure positive customer experiences. Delivered exceptional customer service by resolving inquiries and concerns efficiently and professionally.Demonstrated effective communication skills in high-pressure situations to ensure customer satisfaction.Met and exceeded performance goals, such as call volume and first-call resolution metrics.Utilized active listening and problem-solving skills to provide personalized solutions to customers. Assisted in surgical procedures by passing instruments and maintaining a sterile field. Prepared operating room with necessary supplies and equipment for surgeries. Communicated effectively with surgical team to ensure optimal patient care. Demonstrated knowledge of surgical equipment and procedures to facilitate smooth operations.Philadelphia, PAOct 2015 - Nov 2016 CertificationStar Career AcademyEducationSkillsSterile techniqueOperating room protocolsPatient assistanceSurgical instrumentsTeam collaborationEmergency responseEquipment maintenanceSurgical proceduresMedical terminology. |
