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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Viola Street Philadelphia, PA. PHONE NUMBER AVAILABLE EMAIL AVAILABLEIntro:Dedicated professional with extensive experience in client/consumer relations with an intermediate level of customer serviceability. Furthermore, collegiate professional seeking employment in areas in regard to Case Management, Youth Counseling & Mentorship, and Strategic and Organizational Event Planning. Hoping to not only demonstrate my elite level of skills and knowledge but also develop more experience in the Healthcare industry, social work systems as it relates to interpersonal relations and social psychologies and methodologies. Skilled in organizing activities, managing confidential information, and driving community engagement. Strong advocate for education and youth development.Education:August 2020- May 2022Delaware County Community CollegeMajor: Behavioral PsychologyMinor: Interpersonal CommunicationSeptember 2018- June 2019Real Estate InstituteCertificate: Real Estate Salesman (PA & NJ)August 2016- January 2018West Chester UniversityIncomplete bachelor's Program:Employment:Serenity Care ResourcesLead Case ManagerJanuary 2024 CurrentDevelop and implement individualized care plans for all clients.Monitor client progress and adjust care plans as needed.Collaborate with healthcare providers and community resources to coordinate client services.Serve as a point of contact for clients and their families.Ensure compliance with all relevant laws and regulationsWorks with billing Coordinator to ensure that all clients maintain active Medicaid and MCO coverages.365 Health ServicesClient Service ManagerApril 2023 January 2024Developed and executed recruitment strategies to attract, screen and hire quality healthcare professionals who meet the offices immediate and projected needs.Responsible for oversight of revenue cycle management.Develop and maintain strong relationships with clients.Manage client accounts and ensure satisfaction.Identify growth opportunities within client base.Resolve client complaints and issues in a timely manner.Coordinate client events and monitor meetings.365 Health ServicesDirect Care WorkerNovember 2022 April 2023Practiced safe transfer, ambulation, normal range of motion and positioning techniques.Assist clients with daily living activities such as bathing, grooming, and meal preparation.Administer medications and assist with medical appointments as needed.Ensure a safe and clean environment for clients at all times.Mastery Charter SchoolDirect Care SupervisorMay 2019 June 2021Responsible for assisting, mentoring, and monitoring children.Manage 15-25 employees.Assistant in field tripsMentor children during after school activities.Responsible for assisting in organizing and upkeep of files and the confidential information on each childs case.West Chester UniversityStudent CounselorOctober 2016 January 2018Responsible for assisting in organizing and planning events for the university.Responsible for ordering supplies and keeping inventory up to date.Responsible for assisting in setups of event schematics.Responsible for assisting in executing day off event logistics.Volunteering:Friends CentralCoach/MentorJune 2013 July 2018Assisted in games and practices.Assisted in the implementation of daily recreational activities such as arts and academics.Planning programs organizing events and fundraising events for the organization.Travel and monitor team academics and health.Discovery Charter SchoolCivic Engagement & Volunteer ExperienceApril 2010 May 2010South Africa Project Uhuru (Freedom): We Donated supplies, tutoring, building homes, culture enchantment.During our 2 weeks stay we visited countries such as Johannesburg, Cape Town and Swaziland and did the same charity work. |
