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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Foxmeadow DriveRoyersford, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary:Former United States Navy Service member, Customer Service & Retail Professional with an expertise in customer relations, managing customer orders, product inventory and inquiries as well as serving as the initial point of contact for customer telephone calls.Skills:Superior customer serviceCall Center, Multiple Phone Lines Office TriagingProficient in Microsoft Office, Word, Excel, Data Entry, Internet, Various Software SystemsInventoryOperate multiple office machines, interpersonal, and multitasking abilitiesOutstanding communications and phone etiquette capabilitiesFiles and records managementEducation/Certification:High School Diploma from Elverson Military Academy-Philadelphia, PAForklift CertificationExperience:Petsmart - Collegeville, PA August 2021 2023Merchandise and Inventory Manager/Warehouse Leader-Organizer, Forklift Operator, Associate ManagerOverseer of all Stockroom operationsKept inventory count and maintained stockroom organization.Responsible for maintaining center inventoryManage customer orders in person and onlineInitial point of contact for all customer telephone callsConsistent with product knowledgeMaintained team moraleManage store projectsMultitask, prioritize and manage time effectivelyPick orders to customer standards and satisfaction utilizing scannerExecuted weekly shoots, daily store walksStraightened and edged all aislesMaintained vigilance of store theftUPS - Royersford, PA July 2017 July 2021Center Manager, Packer, ShipperRemained available to answer incoming calls at a rate consistent with metrics set by customer service management teamManaged all customer online ordersMaintained shipping inventory, product inventoryCompleted all printing and packing orders in a timely mannerResponsible for opening and closing locationResponsible for opening and closing drawer countResponsible for opening and closing Safe count |
