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AIDELYN BRAGETAMPA, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional SummarySkilled in interpersonal communication and making people feel satisfied and at ease. Previous Call center representative with high-quality averages. I strive to make every customer interaction a success. Work ExperienceCompany: Papa PalPosition: Home Health AideDates: 03/2022 - CurrentResponsibilities:-Transporting and accompanying patients to doctors office or to hospital-Provide patients with mobility assistance-Monitor patients (vital signs, temperature, respiration, etc) and report on their condition-Provide companionship and basic emotional or psychological supportCompany: Arizona Health ClinicPosition: Call Center RepresentativeDates: 069/2013-05/2016Responsibilities:-Answering phones from customers professionally and responding to customer inquiries and complaints.-Researching the required information using available resources.-Identifying, escalating priority issues and reporting to the high-level management--Using appropriate system to make, cancel, and reschedule medical appointments-Following appropriate scriptingSkills-Experienced in Microsoft Office-High attention to detail-Fast learner-Bilingual (English/Spanish)-Able to multitask in a fast-paced environmentEducationMedical Billing and Coding- Sanford Brown College 03/2012