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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE EMAIL AVAILABLE10 years of office support experience in diversified environments Excellent communication skills Clerical and admin skills, ability to prioritize and multitask, Hardworking and reliable professional Typing speed of 40 wpm, Skilled in Microsoft Office Word, Excel, PowerPoint, Experience working in a fast-paced environment and under pressureEducationMasters Of Business Administration FinanceColorado Technical University, Online. Feb 2024Bachelors Degree in Humanities May 2009University of Houston - Clear LakeExperienceTitles Document Tracking SpecialistRateGenius Loan ServicesApril 2022 - March 2023Contacted DMV, lenders and customers for needed required fees and information to secure Title liensImproved efficiency and accuracy by implementing a new filing system for Title forms, resulting in faster document retrieval and reduced errors.Successfully handled high volumes of customer inquiries and resolved issues promptly, ensuring customer satisfaction.Collaborated with team members to streamline processes, reducing the time required for transaction processing by 20%Assessed fees per State DMV guidelines, file fees and documents in a timely manner.Maintained a high level of confidentiality of customer account information, credit reports, etc.Maintained excellent job knowledge of the processes, products, systems, compliance and company information, as well as, continual professional development through personalized training with management, classes, conferences, seminars, workshops, etcAdministrative AssistantFinleys Barber Shop July 2018 - April 2020Daily sales reports for 14 stores using Booker software, ensuring accurate financial records and facilitating decision-making.Developed strong vendor relationships, resulting in improved payment terms and timely resolution of delivery issues.Proactively addressed payroll-related concerns by reviewing and validating employee time clock entries, minimizing errors and discrepancies.Answered emails throughout the day; address problems/concerns/correctionsInstaCart/Amazon/etc. orders for managers of each store; Contact with Vendors for payment, Booker updates, or escalated problem orders dailyFound products for managersPrimary contact for employees with Paycor issuesReviewed/edited/inquired about Time clock entries made by employees; sent to managers for approval |
