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Click here or scroll down to respond to this candidateBETHORRENDERPHONE NUMBER AVAILABLEEMAIL AVAILABLENorth Fort Myers, FL Street Address
CONTACTShift ManagerMcDonald's, North Fort Myers, FLSole proprietor installer business ownerBeth's flooring, North Fort Myers, FLEXPERIENCEMarch 2023 - March 2024 Trained and supervised new staff members.Balanced cash drawers and resolved financial discrepancies using receipts and financial documents. Addressed customer complaints and resolved conflicts. Maintained a safe work environment by enforcing company policies and procedures. Established and maintained positive and professional employee relationships. Oversaw daily operations while managing multiple projects simultaneously. Assisted customers with product selection, providing exceptional service experience.Taught newly hired team members and shift managers business policies and procedures.Maintained knowledge of store products and services to make recommendations to customers. Documented absences and tardiness of assigned team members. February 2000 - February 2023Developed and implemented effective marketing strategies to increase customer base.Maintained a high level of customer service through prompt resolution of customer inquiries.Conducted market research to identify potential opportunities for growth in the industry.Performed administrative duties such as filing documents, scheduling appointments and ordering supplies.Analyzed data to develop strategic plans for increasing sales volume and profitability. Adhered to safety protocols while handling hazardous materials or equipment. Established relationships with vendors to negotiate cost-effective contracts for goods and services.Reviewed monthly financial statements for accuracy before submission to accountant.Supervised daily operations of business, including staff recruitment, training and development. Ensured compliance with state regulations governing sole proprietorships. Created and managed financial records, including accounts receivable and payable, budgeting and forecasting.Managed all aspects of business ownership and operational management, keeping business running smoothly. Developed and maintained relationships with clients and business partners. Kept detailed records of inventory, company budgets and payroll. Hired and trained qualified employees to perform daily tasks. Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels. High School DiplomaAmerican homeschool, IllinoisEDUCATIONJune 1989References available upon requestREFERENCES |
