Candidate Information Title Med Tech Customer Service Target Location US-FL-Tampa Email Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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LAURENCIANORRISCUSTOMER CAREADMIN/MED TECHPROFESSIONAL PROFILEAs a Medical Customer Service Representative handling all scripts and documents, acting as a liaison between the company and the customers; taking responsibility for evaluating all documents; obtaining correct information for billing purposes; entering patient information into the system database; ensuring customer satisfaction.WORK EXPERIENCESKILLSCONTACTLANGUAGEMed Tech/HHAPrepared and served mealsProvide companionship and conversation to all residents Provide assistance with daily activitiesProvide assistance with bathing, dressing and general hygiene Provided medication remindersTransport and accompany patients to doctor's offices or hospital Maintain patient care records and document provided services October 2021-Present/ LamercieMed Tech/Floor TellyEnsure proper follow through and communication of resident needs to nurse and family as requires.Understand residents individual service plan and provides care based on residents unique needs and preferences.Provide documentation as required.Respond to all resident and family needs in a timely and professional manner. Answer inoming calls coming onto the unit and directing or handling accordingly . EDUCATIONThomas Jefferson Adult SchoolTampa, Fl 2022PHONE NUMBER AVAILABLEEMAIL AVAILABLE1020 Brenton Leaf DrRuskin,FL 33570Team WorkTime ManagementLeadershipVerbal & WrittenCommunicationEnglish Responsible for handling incoming calls and faxes from providers, hospital discharge planners, physicians, and patients. Collect and enter clinical and demographic information to begin the referral process. Gather information using scripted clinical and non-clinical questions. Also handle inquiry calls and questions from providers about how to use the provider portal. respond to incoming calls from providers, referral sources, and potential benefit holders. Accurately records the outcome of calls in the proper screen. Involved in the collection, verification and confirmation of non-clinical information.  Gathers structured clinical documentation. ICD-10 & HCPC trainedMay 2016- October 2019 MaximusEnrollment/Benefits SpecialistCERTIFICATIONSMed TechAdult/Infant 1st aideAED/Blood PathogensOctober 2019-October 2021 Hudson Manor