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Click here or scroll down to respond to this candidateCandidate's Name , CSM, CSPO, LACLINKEDIN LINK AVAILABLE Shoreline, WA 98155 PHONE NUMBER AVAILABLE EMAIL AVAILABLE PROFILEResults-oriented professional offering over 25 years of experience designing, developing, and delivering cost- effective, high-performance technology solutions, using Agile methodologies. Proven track record of establishing and maintaining solid client relationships. Determined leader with a history of building and motivating high performance teams. Analytical problem solver adept at streamlining systems to increase efficiency and drive revenue growth. Possesses strong interpersonal and communication skills. AREAS OF EXPERTISEAgile Coaching Agile Methodologies Software Management Continuous Improvement Security ComplianceSoftware Development Data Center Design and Maintenance Network Management Jira / Confluence Expertise Software as a Service Infrastructure as a Service CAREER TRACKALASKA AIRLINES, Nov 2022 Sept 2023 Seattle, WAPrincipal Scrum MasterMember of the Agile Delivery Team accountable for: coaching for all teams in the IT Systems group, development and deployment of an Agile Maturity Assessment for all teams. Created and implemented an overall coaching model that included: monthly check-ins with all Scrum Masters on the team, actively coaching teams in need, working with Product Owner to help them improve and holding open office hours. Coach for 15 Scrum Masters that are accountable for 40 development teams.FISHER INVESTMENTS, Jun 2021- Sept 2022 Camus, WAAgile Sr Program ManagerMember of the Agile Practice Team accountable agile transformation for over 40 Fisher Investment Technology teams. As a coach primary focus is for Infrastructure and Operations teams and their Agile Transformation This included coaching Product Owners, Scrum Masters and Developers for teams from kick-off to maturity. Other responsibilities include Scrum Master for the Agile Practice Team and facilitation of the Product Owner Community of Practice.GLOBYS, INC., Feb 2020 - Mar 2021 Seattle, WAPrincipal Agile CoachLed an Agile transformation for the Golbys Engineering organization that included the formation of 9 Scrum Teams for 60 Developers. Developed and delivered training based on the 2017 Scrum Guide and the 2020 Scrum Guide. Team Formation process implemented for consistent team delivery. Provided Scrum of Scrums development and leadership as Chief Scrum Master. Scrum Master for 3 teams. Provided coaching for Scrum masters assigned to other teams. Provided individual team member coaching for Developers, Quality Assurance, DevOps and Product Owners.F5 NETWORKS, Jun 2017 - Sept 2019 Settle, WASenior Technical Program Manager & Agile CoachChief Scrum Master for the Product Development Infrastructure team. PDI provided services for all of F5's developers creating software products. Responsibilities include implementation and management for Scrum of Scrum process for 10 teams, development of a continuous planning model, quarterly process improvement and Agile / Scrum coaching for F5. Contributor to the F5 agile community of practice. Program owner of Availability / Reliability for PDI. Program Manager responsible for an initiative to provide modern cloud-based CI/CD for all of F5 with reporting requirements to the executive leadership team.Candidate's Name , CSM, CSPO, LACPHONE NUMBER AVAILABLE Page TwoCAREER TRACK, CONTINUEDAMAZON WEB SERVICES, Jun 2014 - Mar 2017 Seattle, WA Technical Program ManagerTechnical Program Management of large teams that deploy and build the Amazon Web Services data centers. Responsible for programs, developing and deploying software tools for AWS, including project management tools, data center utilization and ITIL workflow, utilizing; Agile and continuous improvement best practices. Additional responsibilities include managing the design, engineering, construction, power, cabling, controls, security, and networking for complete data center builds.RIGHTSCALE, Jul 2013 - Jan 2014 Santa Barbara, CAProgram Manager & Agile CoachProvided Agile coaching for 15 engineering teams. Attended daily stand-ups, planning and retrospective meetings with 6 teams that wrote primary code for products offered by the company. Developed and maintained reporting dashboard reports to track all engineering projects for Senior Management. Directed the software teams to meet the required controls for the SSAE 16 compliance standards as set by the company. This included audits, creating documentation and adjusting the tool set for achieving the standard. Worked with engineering teams to release major company initiatives including; Cloud Analytics, Chef and Self Service. Accountable for maintaining the documentation standards for software development including Agile practices, coding standards and best practices. CITRIX SYSTEMS, Feb 2008 - May2013 Goleta, CAProgram ManagerDeveloped and implemented an Agile model for the Technical Operations Department, creating SOPs for Scrum Master, Team and Product Owner for 12 teams. Wrote software that used web services calls to pull a backlog of tasks from the help desk ticketing system that was used for weekly departmental sprint planning. Provided project management for a wide range of projects including: Data Center buildouts in San Jose, Washington DC and Frankfurt, Germany, Oracle RAC Migrations and a Security Authentication forklift upgrade. INGRAM MICRO WORLDWIDE IT (CONTRACT), Mar 2006 Apr 2007 Irvine, CA Infrastructure Project ManagerManaged the Business Capacity Expansion (BCE) program with a charter to ensure that all systems at Ingram Micro had the required capacity to handle Q4 retail sales volume. The program included over 15 projects including; Network Expansion, Mainframe CPU upgrades, EDI system upgrades, Open Systems and Mainframe database upgrades and monitoring. BCE had a budget of 8 million dollars and was executed during Q2 & Q3; it was completed on budget and on time. Other projects included; VMware VDI implementation for offshore development, 2007 DST implementation and Upgrades and Cleanup of the Kronos Time Keeping system. KAISER PERMANENTE INFORMATION TECHNOLOGY, Feb 2004 Nov 2005 Pasadena, CA Senior Project Manager/Team LeadSpearheaded a development team for an encounter coding system designed to track patient activity, processing over 200,000 records per month. Directed a team to develop a MUSE regional electronic cardiology tracking and reporting system. Managed an opscan system migration project and a front-end cash handling project. Oversaw an optical scanning development team, an information collection team, and a scheduling system development team. Implemented a complex software upgrade for an online EKG system. ACADEMIC/PROFESSIONAL CREDENTIALS & ASSOCIATIONSBachelor of Science in Computer Science, CALIFORNIA STATE POLYTECHNIC UNIVERSITY PMI California Central Coast Chapter, VICE PRESIDENT OF OPERATIONS, DIRECTOR OF SANTA BARBARA Scrum Inc., Scrum at Scale Practitioner 8/15/18, Licensed Agile Coach 1/29/2021 ITIL FOUNDATION CERTIFICATE IN IT SERVICE MANAGEMENT, CERTIFIED 9/30/2015 Scrum Alliance, CERTIFIED SCRUM MASTER, CERTIFIED SCRUM PRODUCT OWNER KAIZEN LICENSE (SHIGIJUTSU GEMBA KAIZEN), SHINGIJUTSU USA CORPORATION, 10/13/2015 |
