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Click here or scroll down to respond to this candidateCandidate's Name
Bronx, NY Street Address Tel PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLESummaryIm seeking employment as a Public servant. Ive enjoyed working as a CSR, counselor, and case manager and am seeking employment within those areas P/T, (part time). Im dedicated to being supportive. My speciality is moving from a problem area, into the area of resolve on issues efficiently and effectively, with a team or alone. I am an attentive listener who believes in promoting a positive business image and experience with consumers as well as the public. Project RenewalCase Manager 11/23- PresentProviding and organzing the residences care with assessing their needs, evaluating their Tx options / coordinating care. Quarterly plan reviews and yearly psychosocials. Escorting client to medical appointment, conferencing with Social Workers and physicians and Human service providers. Multi-tasking, documentation and chart managing. Building healthy CM/Client alliance and trust. As a CM I utilize daily the following: Interpersonal, verbal, and written communication skills, critical-thinking / and analytical skills MAXIMUS Inc. RemoteCSR Worker 4/21-7/21CDC.gov My primary job function was to give answers to questions asked by consumers, businesses, and municipal inquiries around COVID using the Universal CDC website. D.D.W., Bronx, NYIndependent D.N.A Collector- 3/17- 3/18The Bronx Family Court Completed DNA specimens for paternity testing ordered by the Unified Family Paternity CourtsZAR Entertainment New York, NY, LLC New York, NY (P/T) Office Assistant- 2/14- 7/16o In charge of bookings, acted as liaison or PR point person for signed Artists. o Coordinated and researched venues for show events o Primary Office ManagerKings Security New York, NYPayroll Clerk 8/16- 11/16o Calculated and entered data into the CPA (Payroll Processing System) o Prepared and managed time and attendance files for payroll processing o Responsible for entering data of new hires of Kings Security Charles Hynes, D.A. Campaign New York, NYTeam Captain 10/13- 11/13o Performed outreach with Registered and Unregistered voters, encouraging them to vote o Worked alongside the team to make sure campaign flyers were distributed for that day's quota and lent teamsupport as neededARC New York, NYAddictions Counselor 02/08 - 09/2010o I provided direct care services, managing a caseload of 2025 clients o Weekly one-on-ones with clients to evaluate overall health and program progress o Completed Intakes / TX/Discharge Plans / bio-psychosocials / progress notes / room checks; property searches as needed / distributed mail and weekend passes & metrocards / facilitated weekly groups / caseload meeting /collected urine for toxicology testing o Assisted clients around ADL skills: Room Cleaning, Personal laundry, and organizing their living spaceo Participated in tx-team meetings or collaborated with staff to deliver the best service for caseloadso Prepared, submitted, and followed up with in- and outside referrals to confirm the client were in fullcompliance and assisted with transportation of clients to and from agencies o Participated in the coordination with the client's in-house Recreational activities Outreach Project Brooklyn, NYAddictionsCounselor-(P.T) 11/07 - 02/08o Completed intakes for new arrivals entering program o Developed tx plans, psycho-Socials, and conducted supervised toxicologies o Substituted in the Facilitation of groups.o Maintained OASAS documentation with chartso Recorded client data in Stars Awards program for population and retention statistics. Odyssey House New York, NYResidential Counselor 07/0710/08Shift Evening House Managero Provided direct care services to a caseload of 1520 clients o Completed intakes, TX/Discharge Plans, bio-psychosocials, and progress notes o Lead weekly group therapy and caseload meetingso Completed urine collections for toxicology screenings o Worked with the Mothers on parenting and ADL skills o Assisted residents in maintaining cleanliness and organizing their personal units o Nightly operations of Odyseey house, unit inspections and bed checks were carried out o Collected urine for toxicology testingPalladia, COBRA New York, NYCase Manager/Supervisor 11/04 - 5/07o Responsible for intake assessments and service plans reflecting Life Needs for HASA clients along withtheir collaterals.o Conducted Monday meetings with team, discussing caseload statuses, actively delegated daily duties among the team and led the team towards keeping client relationship with program stable o Escorted clients to and from appointments and followed up with outside providers regarding client progress.o Conducted weekly one-on-one sessions with clients and home visits as needed o Lead Housing groups on the rights of tenants and how to address housing grievances. o Weekly counseling and caseload meetings with daily documentation and charting o Maintained OASAS-mandated documentation and overseeing and signing work of team o Collected urine for toxicology testingEDUCATIONThe University of Phoenix ONLINEAssociates of Arts, Liberal Arts, Business 10/2013 -06/2015 South Bronx Overall Economic Development Corporation (SOBRO) New York, NY Customer Service Certified 11/2015-11/2015Resource Group for Human Service Education/Training New York, NY Completed 350 hours of NYC CASAC Training by OASAS 01/2001-09/2001 CASAC Eligible |
