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EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYExperienced Certified Pharmacy Technician and Registered Medical Assistant with a Bachelor of Science degree. Highly organized team member with Over 20 years of experience in medical offices, hospital pharmacy and retail pharmacies. Graduated from Maryville University with a Bachelor of Science and majored in Business Administration.SKILLSCertified Pharmacy Technician (CPhT) with Pharmacy Technician Certification BoardMissouri Pharmacy Technician ProfessionalLicenseRegistered Medical Assistant (RMA) withAmerican Medical TechnologistsInventory and Supply ManagementPatient and customer serviceTeam LeadershipOperations supportCPR CertifiedDependable and ResponsibleOrganized and meticulousWORK HISTORYNovember 2022-CurrentSupervisor Pharmacy TechnicianSSM St. Louis University Hospital andSSM St. Clare HospitalApril 2022 Feb 2023Pharmacy Technician IIIBarnes Jewish HospitalAug 2021 April 2022Medical Assistant IIIMercy Clinic Trauma and General Surgery- St Louis, MOPrepares and distributes work schedules for the assigned group.Interviews new staff. Leads the onboarding of new staff.Supervision of Pharmacy Technicians and support staff.Inventory ControlCompounds sterile IV medicinesWorks in the 84 ICU Satellite pharmacyAids in the preparation of medication ordersAids in the inventory and restockingMaintains quality standards for regulatory cleanliness complianceCompounds sterile IV medicinesDirected patients to exam rooms, fielded questions and prepared for physician examinations.Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.Obtained client medical history, medication information, symptoms, and allergies.Performed clerical duties, such as word processing, data entry, answering phones and filing.Mar 2016 Nov 2022Pharmacy TechnicianCVS Pharmacy(Worked part-time; second job)Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.Maintains pharmacy inventory by checking pharmaceutical stock to decide inventory level; predicting needed medications and supplies; placing and speeding up orders; verifying receipt; removing outdated drugsMaintains a safe and clean pharmacy by following procedures, rules, and regulationsProtects patients and employees by adhering to infection-control policies and protocolsOrganizes medications for pharmacist to dispense by reading medication orders and prescriptions, preparing labels, and calculating quantitiesCounted and labeled prescriptions with correct item and quantity.Answered incoming phone calls and addressed questions from customers and healthcare providers.Feb 2015 - Jan 2021Pharmacy Technician IIIMercy Hospital St. Louis - St. Louis, MOPEDs Satellite (Pediatric Sterile Dilutions, Oral Medication Compounding, Neonatal & Pediatric STATs, Medication Delivery)ICU SatelliteHeart Hospital SatelliteIntrathecal Compounding (hazard & non-hazard)Cytotoxic Pharmaceutical Compounding (Oral, Sterile IV/IM/Subcutaneous/Pediatric)IV room sterile Compounding (STATs, TPNs, Batching, Coagulation Factor Products)David C. Pratt Cancer CenterDavid M. Sindelar Cancer Center (at this location, also prepared antineoplastic drugs for: Chippewa infusion Center and Clarkson & Clayton Infusion Center)Sincalide/Kinevac preparation for Nuclear MedicineSurface Sampling & DecontaminationTraining others on Hazardous Aseptic Technique & USP 800Ordered Medicines from McKesson for the infusion pharmacyOrdered Supplies for the infusion pharmacy from McKesson and LawsonOct 2014 - Oct 2015Medical AssistantWashington University Department of Dermatology - St Louis, MOMeasured vital signsHelped the physician with patients examinationScheduled patient's appointmentsAnswered telephone calls and triaged patients problems under the physician's care.Performed clerical duties, such as word processing, data entry.Obtained Prior-Authorizations for medicines that needed insurance Prior-Authorizations and informed pharmacies of the prior-authorization outcome.Cleaned and Sterilized medical instruments used in the office for procedures.May 2013 - Oct 2014Medical AssistantHeart And Vascular at St. Anthony's Medical Center - St Louis, MODirected patients to exam rooms, fielded questions and prepared for physician examinations.Obtained patients medical history, Medicine list and Vitals for every visit.Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.May 2009 - May 2013Medical AssistantMercy Clinic Heart and VascularMercy - St. Louis, MOConducted EKG testingMaintained excellent attendance record, consistently arriving to work on time.Delivered exceptional level of service to each customer by listening to concerns and answering questions.Improved operations through consistent challenging work and dedication.Maintained physicians schedules byJan 2012 - Oct 2015Pharmacy TechnicianSchnucks Pharmacy - St Louis, MO(Worked part-time; second job)Verified insurance eligibility and determined patient's financial responsibilities for medicationsManaged voicemail for customer messages, as well as follow-up with new and existing customers about their appointments and medicinesCreated techniques to improve insurance verification procedure by implementing a process to aid Pharmacist with processing claimsConducted outbound calls, contacting customers about prescription orders and other resources.Counted, measured, and compounded medications following standard procedures.Stocked, labeled, and inventoried medication to keep correct records.EDUCATIONAug 2016Bachelor of Applied Science: Business AdministrationMaryville University Saint Louis, MissouriRelevant Coursework Completed: Human Resources & Management.BusinessFinanceManagerial accountingBusiness Communications |