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PHONE NUMBER AVAILABLE - EMAIL AVAILABLESummaryStrongly motivated network professional in LAN and WAN environments. Keeps performance high with continuous upkeep and regular maintenance. I am a team player, motivator, and lifelong learner, with major responsibilities in configuration, documentation, installation, and monitoring of enterprise environment.CertificationsCCNA - Cisco ID: CSCO14178438CCNP Enterprise-PendingCertificate, Computer Hardware and NetworkingSkillsProficient in routing protocols like EIGRP, OSPF and BGP in MPLS NetworkConfiguring Layer-2 technologies like VLANs, Trunking, VTP, STP, RSTP, PVST, Port Security, Switch links aggregation using Ether Channel and Inter-VLAN RoutingEnterprise WiFi managementServiceNow Ticketing SystemsSpectrum Monitoring ToolExtensive work experience on 800, 2900, 3700, 3900 series Cisco RoutersHands on experience in configuring Cisco Catalyst 2960, 3560, 3750, 4500,, 9300, 6500 series and Nexus 7k/5kExperienceCostco Pharmacy February 2018 to CurrentNetwork AdministratorMaintained and managed Virtual Local Area Networks(VLANS)Created VPN IPSec tunnel for remote locationsAssisted the Senior Network Engineer for other day to day activitiesMaintained and monitored network performance, and resolved technical issuesHandled network configurations after hours and on weekends to alleviate downtime and maintain smooth operations.Costco Pharmacy March 2015 to February 2018Network TechnicianSupported the Snr. Network Engineer in providing general end-user support in a Cisco router and switch environmentResolved tickets as a first-level response team memberEscalated requests as needed and provide updates to end-usersInstalled, supported and maintained company hardware and software infrastructure according to best practices.Walgreen Co. February 2011 to March 2015IT TechnicianResponded to assistance requests from users and directed individuals through basic troubleshooting tasks.Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.Performed troubleshooting on networking and connectivity issues to restore connections and network access.Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times.Education and TrainingNorwalk Community CollegeAssociate Degree |