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Candidate Information
Title Customer Service Personal Services
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Dear To Whom It May ConcernIn the interest of exploring employment opportunities with your organization, I have enclosed my resume for your review. Specifically I am seeking a server position to expand the skills that I have already obtained through my learning and employment experiences.With my proven track record of reliability, motivation and willingness to learn, accompanied with my integrity, and the quality service I give to the customers to assure them that they are number one, I am confident that I can be beneficial to many areas within your organization. Most importantly, I have demonstrated my ability to determine and meet the needs of the customers in a professional, yet personalized manner.Other highlight of my background that may be of interest to you includeUnderstanding of all key health and sanitation concerns.Great knowledge of principles and processes for providing customer and personal servicesThe ability to communicate clearly and efficiently with co-workers, guests, and management.Proven multi-tasking abilitiesA letter and resume can tell you only so much about my motivation and qualifications. I would welcome the opportunity to discuss my background with you in person. I am looking forward to meeting you and discussing the possibility of joining your company. Thank you in advance for your time.Sincerely,Cynthia NguyenCynthia Nguyen2033 West 11th StreetBrooklyn, NY 11223Phone: PHONE NUMBER AVAILABLE E-Mail: EMAIL AVAILABLEExperienceBONDSTServer NYC April 2014 to December 2019Extensive knowledge of Japanese food Ability to explain how various menu items are prepared, describing ingredients & cooking methodsExtensive knowledge of Japanese Cocktails, Sakes & WhiskeysResponsible for opening and closing shiftsServe and accommodate guests on and off-siteAbility to work in high volume, fast paced sectionsEnsure all guests are accommodated & tended to in private events & partiesThe ability to train and develop othersWalls NYC January 2013 to April 2014One star Michelin Austrian RestaurantServerExtensive knowledge of Austrian food and the ability to explain how various menu items are prepared, describing ingredients and cooking methodsExtensive knowledge of liquors, beers, and winesResponsible for opening and closing shiftsHelp organize private events, on and off site partiesProvided support in sister restaurants when neededThe ability to train and develop othersRelocated to sister restaurant Blaue Gans to assist in being short-staffed serversRelocated to another sister restaurant to oversee the remaining months prior to closing its doorsClass Lounge & Caf Brooklyn January 2011 to June 2012Cocktail Server/Shift SupervisorResponsible for opening and closing the loungeResponsible for tracking and stocking liquor inventoryResponsible for handling all monetary transactionTrained service staff to enhance customer service and increase profit through suggestive sellingEnsure that high standards of sanitation and cleanliness are maintained throughout the lounge areas at all timesAbercrombie & Fitch South Street Seaport, NY June 2010 - December 2010Sales Associate / RetailGreeting guests as they arrive through the doors of the establishmentAssisting customers with their needsGuiding customers to fitting rooms & sales registerEnsure all merchandise are all neatly organized and in the proper sectionsBidding guests farewell as they leave the establishmentTangs Nails & Spa Miami, FL September 2008 - June 2010Nail Technician Wax SpecialistMassage Specialist ReceptionistSchedule guests appointments with preferred technicians and time frameManage technicians schedule to ensure smooth workflowProvide guests with detailed customer services for the type of nails in both manicures & pedicuresWax & Shape brows or other areas of customers concernsProvide guests with Reflexology services upon requestEducation Continuing/Transferring..Kingsborough Community College Brooklyn, NY September 2012 -December 2021 Associates in Biology Allied HealthHonors Society Phi Theta KappaJohn A. Ferguson Highschool Miami, FL September 2008 - June 2010Honors Roll Deans ListD.A.R.E Haiti Food Drive150+ Community service HoursSkillsCustomer ServiceImmaculate people skillsBilingualFluent in Cantonese and EnglishAbility to UpsellProducts & ServicesCulinary DishesCocktails, Wines, Liquors, Beers, Sake, AperitifsProficiencyPOS systems Micros Office Docs ExcelReferencesWill be furnished upon request

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