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BNieshiaBornerPHONE NUMBER AVAILABLEEMAIL AVAILABLEomMemphis, TN 38112SUMMARYGoal oriented, reliable, hardworking, dedicated, customer satisfaction and meeting business goals.Hardworking and punctual, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. SKILLSLeadershipProblem-solving and decision-makingAnalyticalCommunication (written and verbal)Flexible/AdaptableHair artistry professionalShipping and packagingMaintaining Workplace SafetyHeavy LiftingInventory Level AdjustmentsQuality AssurancePicking and processingAttention to DetailProblem-SolvingCustomer ServicePackaging and LabelingOrder FulfillmentStock RotationCleaning and sanitizingDecision-MakingBarcode scanningTeam CollaborationStock controlEXPERIENCEHairstylistMemphis, TNHair Canvas salon/ Jan 2000 to CurrentMy duties as a cosmetologist include overall salon management, meeting the needs of clients in regards to their hair desires, and providing excellent customer service. Picker/PackerINgram micro/ Oct 2019 to Dec 2020My responsibilities included making boxes, picking, packing, and labeling the assigned product.Utilized hand-held scanners to scan barcodes and enter data into the system. Labeled, sorted, and organized packages for efficient delivery. Completed daily reports of work completed accurately at end of shift. Lifted heavy items onto pallets with a forklift or manual pallet jack. Maintained a clean and organized work area throughout the shift. Performed quality control checks on products before packing them for shipment. Stored inventory in designated locations within the warehouse facility based on size, type.Maintained cleanliness of warehouse areas by sweeping, dusting, and mopping floors. Operated equipment such as shrink wrappers, box sealers, and tape machines. Assembled boxes and cartons according to customer specifications. QA & HospitalMEmphis, TNNIKE NALC/ Feb 2017 to Jul 2019My responsibilities included examining and inspecting containers, materials, and products to ensure the packing specifications are met, marking and labeling products with the marking tools, load products or containers after packing process, loading completed products placing them on conveyor belts, and completing forms in accordance with companies procedures, and clean work areas. Participated in physical inventories when necessary. Stacked empty pallets in designated areas according to safety regulations. Cleaned work area after each shift in order to maintain a safe working environment. Sorted items according to size, type, color, style. before storing them in their respective bins or shelves.Inspected products for any damages prior to stocking shelves. Assembled customer orders from stock and placed orders on pallets or shelves ready for shipment.Unpacked boxes and checked contents against invoices or other documents. Organized returned goods so they can be restocked quickly and efficiently. Organized warehouse space for efficient storage of goods. Performed cycle counts as required by management to ensure proper inventory levels were maintained at all times.Maintained inventory records and updated stock lists on a regular basis. Identified damaged or defective items and reported them to supervisor immediately. Assisted in preparing orders for shipping by packing products into containers or wrapping them onto pallets for transportation purposes. Collaborated with supervisors and managers regarding daily tasks that need attention. Moved large and bulky items manually or with pallet jacks or forklifts. Used pallet jacks to move items to and from warehouse locations. Monitored work areas for cleanliness and functionality and removed obstacles for safety.Examined packages and goods for damage and notified vendors of replacement needs. Recognized defective material and reported issues to management. Operated scanners, computers, and other equipment to track orders. Performed cycle counts to maintain accurate inventory records. Shipping and Receiving/seasonalMEmphis, TNCCL Label LLC/ Nov 2018 to Feb 2019My duties included performing activities associated with packing, monitoring inventory levels, determining proper storage methods based on physical capabilities of facility, completing forms according to companies procedures, and sorting cargo before loading.Created reports detailing daily shipments, arrivals and discrepancies in order fulfillment.Ensured that all customer orders were processed correctly and shipped on time. Maintained detailed records of shipments including weight, cost, method of shipment. Organized storage areas within the warehouse for easy access to products when needed.Resolved logistics issues in a timely manner effectively. Package handlerMEmphis, tnfedex ground/ Aug 2016 to Feb 2017My duties included moving freight, stock, or other materials by hand, sorting cargo before loading or unloading, and attaching tags to containers or mark with identifying information.Scanned and sorted packages according to destinations and service type using handheld scanner.Sorted packages to appropriate slide, line or belt for final distribution. Picked products using RF scanner to fill orders.Organized packages according to type, size, destination, and other specifications. Reported any lost or damaged items to supervisors immediately upon discovery. Collaborated with team members on tasks such as sorting mail into designated bins. Stacked boxes onto pallets in an efficient manner. StockerMemphis, TNPier 1 Imports/ Sep 2006 to Feb 2010My responsibilities included stocking shelves, racks, bins, and cases with new transferred merchandise, Receiving, opening, unpacking, and issuing floor merchandise, clean displays, cases, shelves, and aisles, and requisition merchandise from suppliers based on available space, customers demand, or advertised specials. Stocked shelves with new merchandise and checked for outdated or damaged items. Maintained neat, safe and orderly workspace to prevent accidents and injuries. Lifted materials of varied weights on regular basis. Faced products on shelves and displays to meet company policies. Greeted customers and retrieved requested products to drive satisfaction. Received incoming product deliveries and relocated to storage shelves, coolers, or bins. Moved and rebuilt shelves, racks and displays to increase visibility of merchandise. Updated product labels to reflect accurate pricing. Updated products with new pricing or temporary promotion signs to increase sales. Participated in physical inventories of stock on hand periodically. Stocked shelves with newly arrived products.Verified pricing accuracy on shelves against invoices from vendors. Received and processed incoming shipments of merchandise. Assisted with store displays and window dressing as needed. Recorded quantity, type and value of materials or items received. Provided customer service by answering questions about product location, price and availability.Sorted returned merchandise for restocking or disposal. Arranged merchandise in an attractive manner to promote sales. Organized storage areas for efficient use of space. Maintained a neat, clean and orderly warehouse environment at all times. Assisted in receiving, unloading, and verifying incoming shipments. Collaborated with team members to complete large-scale projects. Loaded/unloaded merchandise from trucks using proper lifting techniques. Jewelry sales associateMemphis, TNSam's Club/ Jun 2001 to Jan 2004Processed payments using point-of-sale systems, credit card machines, and cash registers.Performed daily opening and closing procedures such as counting cash drawers and setting alarms.Greeted customers and provided excellent customer service. Engaged in suggestive selling techniques to increase sales volume. Created window displays that showcased new products. Assisted other departments in meeting operational goals as needed. Provided accurate information about warranties, pricing, policies. Prepared daily sales reports for management review. Tracked inventory levels to ensure adequate stock was available at all times. Resolved customer complaints in a professional manner. Received inventory shipments and stocked shelves with merchandise. Maintained an organized and clean store environment, including dusting displays regularly.Assisted customers in selecting products, providing excellent service. Trained new employees on sales floor procedures and protocols. Performed opening and closing duties, including cash handling. Placed special orders or called other stores to find desired items. Prepared merchandise for purchase or rental.Bagged or packaged purchases and wrapped gifts.Described merchandise and explained use, operation and care. EDUCATION AND TRAININGCosmetologist License : Cosmetology EducationHair Design School of Cosmetology Dec 1998Memphis, TNRaleigh Egypt high school May 1997