| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name , DBAEMAIL AVAILABLEPHONE NUMBER AVAILABLEhttps://LINKEDIN LINK AVAILABLE Executive SummaryMission-focused, strategic, process-minded, seasoned executive. I have Executive experience scaling organizations, leading teams, and developing a performance culture across diverse, talented individuals drawing on 20+ years of experience and providing high-quality systems management, talent retention and recruitment, and exceptional partner and vendor relations to create efficient and effective organizations to increase productivity while retaining the creative spark that drives innovation. EducationDoctorate (DBA) Graduated - Top 40 at JU 2019 2014-2019 Jacksonville University Jacksonville, FLMaster of Business Administration (MBA) 2000-2004Valdosta State University Valdosta, GAProfessional ExperienceVP of Shared ServicesMiller Electric Company Jacksonville, FL 2016-2023 Aligned company resources to support the organization's overall strategic direction. Accountable for various responsibilities across accounting, supply chain management, HR administrative operations, contracts, fleet, payroll, facilities, and service software, assisting in maximizing operational performance and achieving financial goals. Provided Leadership to find the solution through collaboration, audit, or staff management. Provided oversight to improve efficiency through standard operating procedures, including amending supporting policies and job descriptions. Led the DEI initiative and assisted in policy formation. Ability to manage projects and priorities aligned with company resources to support the organization's strategic direction, as demonstrated by leading 6-8 teams. Strong work ethic and initiative with expertise in handling accounting, supply chain management, administrative operations, contracts, fleet, payroll, facilities, and service software, as evidenced by 50 projects. Ability to manage team relationships using Myers-Briggs analysis to understand technologically savvy employees with communication difficulties better and facilitate better team relationships, as seen by the 50 assessments. Increased AP Invoice turnaround by automating the process with a software called ScanMan (a JD Edwards open-source software)Director of Customer CareCologix Montreal, Canada 2014-2016 Increased collections within the first 120 days from 60 Days of Sales Outstanding (DSO) to 40 DSO Assembled, Implemented, and Managed a call center to serve twenty data centers. Managed Cologixs top seventy customers with scorecards and surveys Led a team of Customer Care Managers whose core role was to do tech support. Advocated and represented customers based on their contracts and Standard Level Agreements(SLAs).Chief Operating Officer (COO)Colo5, LLC Jacksonville, FL 2009-2014 Functioned as HR/CFO/COO/Contract Manager and admin for the first two years. We made sure we got our 1st SAS70 certification and received the next four after that. SAS70 is a security certification that all legitimate data centers must have for banks and publicly held companies to be your customers. Managed all aspects of Accounting, Change Management, and fiscal responsibility. Managed Cash: Data centers are a cash-intense business, and this was a critical role. Functioned as the organization's Senior Leader in all aspects of building out the space of two data centers, meeting with Board members, and ensuring all employees felt like they were part of a family amid a chaotic startup to sell for 40M eventually. Awards Corporate Leaders Finalist by Women Business Owners March 2014 Women of Influence August 2012 Ultimate HR Executive 2010 Top 40 Talent at JU 2019 Leadership Jax Class of 2024 Women We admire Jacksonville, FL 2022 |
