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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYGoal oriented with high proficiency in retail merchandising and sales. Customer service professional with over 25 years of experience, striving to increase my skills and positively influence business growth and productivity.EMPLOYMENT HISTORYSociety of St. Vincent DePaul Thrift StoresThird Key-Holder (2019-2021), Merchandise Processor/Pricing (2021-2023)Actively upgraded merchandising and display efforts amongst our workforceTrained and promoted into multiple decisive managerial responsibilities, including HR, personnel decisions, scheduling, and delegating through use of clear timetables and top priorities of the company.Promotion of SVDP to customers, employees, volunteers, and donors to spread the mission for the advancement of the organization.Proven superior customer service skills, professionalism, and diplomacyensuring all commitments are met while showing respect and empathy.Actively participated in staff committees as liaison between upper management and employeesTrustworthy and accountable for opening/closing procedures, proper inventory controls, and cash handling.JCPenney St. Peters, MOSales Associate (2017-2018)Examined merchandise to ensure it is correctly priced and displayed, along with high-quality customer serviceResponsible for developing and strengthening incoming associates with respect to the values of the companyMenards St. Peters, MOTeam Member (2016-2019)Collaborated with department managers ensuring a smooth customer purchase of high quality and defect-freeImproved my department to lead all departments sales comparatively, furthering the daily success of the storeHomeGoods, Inc. Kirkwood, MODepartment Coordinator (2013-2015)Monitored sales and activities to ensure that customers received satisfactory service and quality goodsPerformed work activities of subordinates, with a collaborative effort, such as cleaning, organizing, selling and displaying merchandiseExamined merchandise to ensure that is correctly priced and creatively displayed and that it functions as advertisedPlanet Sub Chesterfield, MORestaurant Franchise Manager (2011-2013)Responsible for decision making processes in relation to HR activities, pricing, and crew developmentManaged and fostered safe and healthy environment for all employees and customersAccelerated high-volume sales, ensuring highest customer satisfaction in both service and productThe Perfect Setting Geneva, ILAssistant Store Manager (2004-2011)Planned and prepared work schedules, keeping records of employee work schedules and time cardsRelationship building with vendors by scheduling deliveries and receiving/inspecting merchandisePlanned and coordinated advertising campaigns, sales promotions, and prepared merchandise display and advertising copyAccompanied store owner biannually in purchasing merchandise for the storesEDUCATIONBachelor of Science Adult Education (University of Wisconsin, Milwaukee, WI) |
