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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Dover FL LINKEDIN LINK AVAILABLEFacilities ManagementOperation Support Project Planning Cross-Functional CommunicationProfessional ProfileSkillful and dedicated professional with extensive experience in Facilities and Project Management. Planning, Coordinating and Supporting the daily operations and functions of a Multi-Unit organization.Areas of ExpertiseProject Planning Process Optimization Operation SupportTraining Cross-Functional Collaboration RenovationStrategic Planning Vendor Contacts Resource AllocationTeam Building Cross-Functional Communication Best PracticesCost Reduction MS Office Applications Notary Public, State of FloridaWork Order Management(Service Channel, fmPilot2 & EMCORVia)Professional ExperienceEMCOR Facilities Services (LDS Church Account)Facility Manager (March 2023 March 2024)Oversaw and managed 67 Church Meetinghouse properties, totaling 800,000 sq ft of brick and mortarCollaborate closely with diverse internal departments to optimize work order management, consistently achieving established Key Performance Indicators (KPIs)Managing and promptly responding to over 7,500 break/fix work orders, planned projects, emergency calls and time-critical repairs annuallyExecute annual building evaluations of physical buildings, assets, equipment and processes for compliance to standards, and planning of future improvementsCultivate a strong partnership with the Client FM and their team to collaboratively oversee the management of Meetinghouse properties, enhancing the overall customer experienceT-MobileFacilities Manager (February 2016 October 2022)Managed up to 350 Retail locations in the Southeast USDaily communication with Facilities Partners, Field Leadership, Landlords and Service ProvidersDirected escalations for an estimated 10K reactive work orders annuallyProject Management for Reactive Capital Facilities Repairs/Projects avg $25K eachManaged lighting replacement program for 50 locations total $500KSite visits to access conditions as well as maintain relationships and provide continued educationReview quoted work for Cost Avoidance opportunities - $200K-300K annuallyImplemented storm preparedness processes that continue to save more than $500K annuallyDemonstrate a high level of customer service to assure resolution of facilities issuesWinners Circle Quarterly winner 3 times and PEAK nominationT-MobileFacilities Coordinator (Oct 2007 February 2016)Point of contact for all CAPEX/OPEX requests to Finance and all PO requests and trackingManaged annual permitting, fines and fee for 2000 stores nationwideImplemented new permitting process for New York City locations saving over $300K in past due finesProduced and distributed quarterly Facilities Newsletter and BrochureProduced first Facilities poster for posting in all Retail locations nationwideManaged transition to new lock program for 2000 stores nationwideWinners Circle Quarterly winner 3 timesT-MobileAdministrative Assistant II (November 2002 October 2007)Maintained sales data for sales teams in my markets, for use in recognition, promotion, performance reviews and minimum expectations. (As many as 20 stores and 145 employees.)Approved and tracked all orders for supplies, business cards, uniforms and postageAudit and submit monthly expense reports and Expense It Card ReconciliationResponsible for all New Hire paperwork, payroll and benefits informationMarket point person for all general payroll and benefits informationOrganized monthly RSM meeting and quarterly market functions (including purchasing of prizes, catering, decorating and creating recognition certificates) |
