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Click here or scroll down to respond to this candidateCandidate's Name
Street Address , VA (US)PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYI am a proactive and confident person looking for a casual customer- service position in the local surrounding areas, or even remotely. Through my years of experience in various positions. I have developed strong communication and interpersonal skills. I am a people-person and eager to be in a role that allows me to help people every day. EMPLOYMENT HISTORYStore Manager, Family DollarDeveloping store strategies to raisecustomers pool, expand store trafficand optimize profitability Meeting sales goals by training,motivating, mentoring and providingfeedback to store staff Ensuring high levels of customerssatisfaction through excellent serviceOct. 2023 - PresentWakefield, VirginiaCare Partner/Head Secretary, Chesapeake Regional Medical Center Perform file system and database management Take messages and manage a multi-line phone to handle calls Process medical insurance claims and patient billing Oct. 2022 - Oct. 2023Chesapeake, Virginia Schedule staff meetings Handle faxes and mail Prepare reports, invoices and memos Schedule appointments and surgeries, send appointment reminders and make follow-up calls or generate emails Taking and recording patient vitals Helping patients with daily tasks, including getting dressed and using the restroom Monitoring patient progress and maintaining health records Fostering strong relationships with patients Making patients feel comfortable Aiding communication between patients and health care teams Communicating with the patient's family Helping patients plan for hospital dischargeDepartment Supervisor, LowesSetting goals for performance and deadlines in ways that comply with company's plans and vision. Organizing workflow and ensuring that employees understand their duties or delegated tasks. Monitoring employee productivity and providing constructive feedback and coaching.Encouraged the performance of credit card sales every day to meet company goals.Jul. 2021 - Oct. 2022Chesapeake, VirginiaCoach, Walmart Supervise and train staff Review staff performance and offer constructive feedback Collaborate with team leads on setting and achieving team-specific goals Purchase inventory based on current trends, availability of new products and customer interest Display merchandise to maximize purchasing appeal Organize sales and product demonstrations Write sales and customer reports and make recommendations for improvements Interact with customers and resolve complaints or grievances Feb. 2016 - Jul. 2021Emporia, VirginiaQuality Control Supervisor, Ace Warehouse ssessing the quality of a product or services through a variety of stress tests Working with management teams to provide recommendations and solutions to quality issuesOct. 2015 - Feb. 2016Suffolk, Virginia Reporting on the quality of products and/or services throughout all phases of production Assessing and reviewing all materials provided by suppliers to ensure overall quality Investigating root causes of defects and recommending solutions for quality issues Onboarding and training new quality control team members Staying up to date with new quality control techniques and methodsAssistant Store Manager, WalmartSupervise and train staffReview staff performance and offer constructive feedbackCollaborate with team leads on setting and achieving team-specific goalsPurchase inventory based on current trends, availability of new products and customer interestDisplay merchandise to maximize purchasing appealOrganize sales and product demonstrationsWrite sales and customer reports and make recommendations for improvementsInteract with customers and resolve complaints or grievances Jan. 2007 - Oct. 2015Emporia, VirginiaAdministrative Assistant, A1-at Home Care Services Review and maintain written and computer files, plus conduct data entry Assist in the coordination of administrative functions, including budget, personnel, meetings, and clerical duties Research and collect information Assist with all budget activities, including accounting Help implement new programs, procedures, methods, and systemsMay. 2002 - Jan. 2007Suffolk, Virginia Conduct fiscal reviews, surveys, and collect information on administrative matters Responsible for preparation of confidential documents and reports Maintain meeting minutes Coordinate and schedule meetings and conferences Coordinate operations, including purchasing, equipment, property inventory, building, equipment, and disposal Maintain complete stock of all office supplies and accuracy of inventory Connect with building vendors to carry out fixes and improvementsEDUCATIONStore Manager Training Family Dollar, Suffolk, VirginiaNov. 2024Care Partner Chesapeake Regional Nursing Training, Chesapeake, Virginia Sep. 2022Personal Care Assistant Tidewater Nursing School, Norfolk, VirginiaJun. 2019Management Program Walmart Academy, Chesterfield, VirginiaDec. 2016Personal Care Assistant Training A1 at Home Care Services, Suffolk, VirginiaJun. 2002General Studies Pearson Vue, Portsmouth, VirginiaGeneral Studies Lakeland High School, Suffolk, VirginiaManagementCommunicationTeamworkAccountingMS OfficeWrittenIllustratorPhotoshopJavaScriptOrganizedSKILLSExpertExpertExpertExpertSkillfulExpertSkillfulExperiencedSkillfulExpert |
