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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Applewood AcresClarks Summit, PA Street Address
Cellular/Voice Mail PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVE To continue my venture with progressive firm as an applications developer and contributing towards the companys goals and objectives while enhancing my expertise in applications support and global services delivery.EDUCATION Information & Technology Management, Edison, NJ Certificate in SAP FI, MM, and SD ModulesOctober 2017 February 2018Walden University, online, Minneapolis, Minnesota, Master Information Systems ManagementSeptember 2010 December 2010Control Data Institute, New York, New York, Certificate in Applications ProgrammingJune 1989 - November 1989Union College, Schenectady, New York 12308, Bachelor of Science in Computer ScienceSeptember 1981 - June 1985EXPERIENCE AlleimaClarks Summit, PAProgrammer/AnalystJanuary 2021 - PresentProvide support for ERPLX system. Maintained & developed RPG & CL programs within the ERPLX system. The system resides on an AS/400 and on a web application, Workspace. My duties were to troubleshoot problems encountered by users as they arise. Develop new applications at users request. Addressing customer reported issues through a service desk. I Recommended the acquisition of ALDON software to assist with program source control/maintenance. I assisted with the installation of ALDON. Actively support the customer by supporting AS/400 systems in CL, & RPG. Provide support for various systems that interface with ERPLX, such as, BIRST, Workspace.SandvikFairlawn, New JerseyProgrammer/AnalystApril 2005 January 2021Provide support for Sandvik's global customers and their AS/400 systems, mainly SOPIC. My duties were to troubleshoot problems encountered by users as they arise. Develop new applications at users request. Addressing customer reported issues through a service desk. Report time spent on each ticket via Projus software. Actively support the customer by supporting AS/400 systems in COBOL, CL, & RPG. The system is predominantly made up of COBOL and CL programs with an extensive use of message queues and data queues. My team also provides support for the other systems that interface with SOPIC, like, MQ, GSI, Information Warehousing, and StreamServe.Provide support to the various systems that interface with SOPIC, such as, GSS, ZENITH, ASI, EBP-DC, SAP.Scranton, PennsylvaniaDocumentation CoordinatorAugust 2011 October 2011Assisted the Regional Standardization Project team with documenting their current business processes and anticipated globalized processes using Visio to flowchart and diagram.April 2011 October 2011Assist in the ERPLX program conversion project. This project is a part of the overall Regional Standardization Project. I am heavily involved with the conversion of application programs written in RPG for BPCS into RPGLE for the ERPLx system.Keane SystemsPlainfield, IndianaProgrammer/AnalystNovember 2004 - April 2005Provided support for clients AS/400 warehousing system. My duties were to troubleshoot problems encountered by users as they arise. I developed new applications at users request. My supervisor assigned projects via Ktracs software. The system is predominantly made up of COBOL and CL programs with an extensive use of message queues and data queues. The warehousing system interfaces with RAPISTAN, warehouse conveyor software package.Visionet SystemsCranbury, New JerseyProgrammer/AnalystSeptember 2004 - November 2004I participated in a field expansion project on the clients AS/400 system. My duties entailed beginning the initial analysis of the entire system and identifying all those objects and source members that would require modifications. Once identified, I orchestrated the modifications of these objects as well as developing conversion programs when needed and developing the system integration instruction plan.These objects included RPG programs, RPGLE programs, CL programs, physical & logical files, flat files, and data areas.Softek Information ServicesWoodbridge, New JerseyProgrammer/AnalystJanuary 2004 - March 2004Developed and maintained COBOL (ILE) systems on an AS/400 for client through telecommuting via Citrix system. I provided WINS support for client. This support included troubleshooting both batch and interactive COBOL programs on the AS/400. I modified and enhanced online programs in various lines of business. SQL, Query400 and interactive debug were frequently used to aid in the troubleshooting.Once the troubleshooting phase was completed and the application's modifications and/or enhancements were approved for migration to production, user testing was continued to efficiently solve problems, which arose in the application. The application was fine tuned and redeployed through TURNOVER. I also performed load testing by utilizing the maximum number of users on the system and ensuring that no system locks, bottlenecks, data corruption or other conflicts occurred.I also performed software installation and technical support for clients and home office.Drevin CorporationJersey City, New JerseyProgrammer/AnalystJanuary 2001 - November 2002Developed and maintained COBOL (ILE) systems on an AS/400 for various clients. I provided WINS support for Frontier Insurance, Rock Hill, NY, and American International Group (AITE), Livingston, NJ. This support included troubleshooting both batch and interactive COBOL programs on the AS/400. I modified and enhanced online programs in Earthquake, Workers Compensation, General Liability, Personal & Commercial Automobile and Property and Casualty lines of business. SQL, Query400 and interactive debug were frequently used to aid in the troubleshooting.Once the troubleshooting phase was completed and the application's modifications and/or enhancements were approved for migration to production, user testing was continued to efficiently solve problems, which arose in the application. The application was fine tuned and redeployed. I also performed load testing by utilizing the maximum number of users on the system and ensuring that no system locks, bottlenecks, data corruption or other conflicts occurred.Additionally, I performed software installation and technical support for clients and home office.Everest Reinsurance CompanyLiberty Corner, New JerseyProgrammer/AnalystJanuary 2000 - November 2000I managed installation of Gen-A-Rate on PCs at Insurance Broker or Program Agent sites throughout the country. Generated accounting reports on the AS/400 using SQL. Supported and maintained the ISO reporting process. Developed and maintained COBOL (ILE) systems in WINS on AS/400. I modified and enhanced online programs in Workers Compensation, General Liability, Personal & Commercial Automobile and Property and Casualty lines of business. I designed a view only main online menu within the WINS system, which allowed all users to view each system and subsystem in WINS. This menu limited the user to display mode since all users would have access to this menu. I facilitated the transfer of large data files from countrywide agents back to the company headquarters using FTP.Qualtech, IncBronxville, New YorkProgrammer/AnalystApril 1999 - September 1999Designed, developed, and implemented a User Security Access system on AS/400. I managed the project end-to-end, from the accumulation of specs from users to quality testing of finished product. I made enhancements to the Universal Billing System's security interface. Developed and maintained COBOL systems on AS/400. I also maintained RPG systems on AS/400.Computer Generated SolutionsToys R Us, International, Paramus, New JerseyProgrammer/ AnalystSeptember 1997 - February 1999I developed an Executive Information System written in COBOL, which used DataMirror. I utilized DataMirror software to replicate tables on target systems worldwide. I modified COBOL systems for Y2K compliance. Additionally, I developed and maintained COBOL systems on AS/400.Standard Data CorporationJersey City, New JerseyProgrammer/AnalystNovember 1989 - July 1997I developed, from the ground up, a Remittance system for a major client. Remittance project required heavy interaction with users, and direction of a team of programmers. Also developed user manual and assisted in user training. Developed and maintained COBOL systems on AS/400 and ES9000.Conducted simulated cases of real user testing to quickly and efficiently solve problems which arose so that the application could be fine tuned and eventually redeployed. I also performed load testing by utilizing the maximum number of users on the system and ensuring that no system locks, bottlenecks, data corruption or other conflicts occurred. Once the completed application was placed in production, performance testing was continued to further ensure that efficiency criteria in the application's overall performance was met.HARDWARE IBM AS/400, IBM ES9000, IBM PC Clones, peripheral devices.SOFTWARE Computer Associates All Fusion, COBOL, CL, RPG, CICS/DATACOM, JCL, DB2, SQL, FTP, DataMirror, TSO, ISPF, MVS/ESA, Microsoft Office Suite, PC Anywhere, SDA, RLU, QUERY400, Journaling, Commitment Control, ALDON, and Visio.CERTIFICATES Sandvik Global Leadership Training ProgramAmerican Mgmt. AssocCustomer Service ExcellenceHow to win and keep customersProject Managements InstituteWriting Effective RequirementsSandvik Support &Restore, Incident & Problem ManagementEXIN Foundation Certificate in IT Service Management ITILComputer Associates All Fusion 2e, Design to ConstructionREFERENCES Available upon request. |
