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DeKalb, IL PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEADMINISTRATIVE ASSISTANT CUSTOMER SERVICE DATA ENTRYAdministrative Specialist with over 15 years of experience in the areas of: office management,data entry, client engagement and guest reception. Excellent customer service andcommunication skills developed throughout career. I possess exceptional time managementskills, adept at database administration, and proficient in utilizing various online platforms andcomputer programs, including Microsoft Suite. I am interested in bringing these clericalexperiences into a new role to benefit clients, staff, and administrators.SKILLSMicrosoft Office Suite Database AdministrationCustomer Service Accounts Receivable Communication Time Management OrganizationalSkills Problem Solving Multitasking Attention to DetailInterpersonal Skills AdaptabilityWORK EXPERIENCERandstad Services Waterman, IL 2018-2022Lab Technician/Administrative SupportSupported diverse administrative functions including data entry ensuring accuracy in fileupdates and maintaining comprehensive reports.Delivered exceptional organizational effectiveness and adeptly managed multifacedadministrative responsibilities.Served as primary point of contact for various departments, drawing upon cross-trainingin Media, Evaluations, APL, and Imaging, elevating collaboration and communicationwithin the functional area.Spearheaded the enhancement of departmental coordination by leveraging acquired skillsfrom cross-training efforts, fostering improved teamwork, and facilitating seamlesscommunication across multifunctional teams.Displayed unwavering attention to detail and precision in maintaining records resulting inregulatory compliance and contributing to the overall efficiency and reliability ofadministrative operations.Capitalized on a unique blend of technical expertise and interpersonal finesse, enrichingthe workplace environment and optimizing operational workflow.Tom Sparks Auto DeKalb, ILReception/Administrative Support 2014-2018Delivered exceptional customer service, responding to client inquiries and fulfillingrequests with a courteous and supportive demeanor ensuring high customer satisfactionand repeat business.Managed inventory through proficient use of Microsoft Excel, overseeing stock levelsand closely tracking product movement averting any potential losses.Demonstrated exceptional organizational prowess and attention to detail in the seamlessexecution of payment processing.Played pivotal role in maintaining a well-stocked and efficient inventory system, ensuringavailability of supplies while effectively preventing any disruptions in productavailability.Utilized strong organizational skills to optimize administrative operations contributing tothe smooth flow of day-to-day tasks and enhancing overall workplace efficiency.Established a reputation for reliability and precision in handling diverse payment formatsfostering an environment of trust and accuracy in financial transactions.Law Office Sharon Sheehan DeKalbAdministrative and Clerical Assistant 2012 2014Orchestrated office efficiency by implementing rigorous organizational standards andmaintaining strict confidentiality when managing an array of client files, legaldocuments, and scheduling appointments.Executed the timely and secure delivery of highly sensitive information to the courthouseminimizing delays and disruption in the legal processes.Exemplified exceptional communication and customer service skills while tending to acontinuous stream of daily inquiries, ensuring that clients received optimal support andadhering to the company s service standards.Collaborated with colleagues to bolster overall administrative operations, contributing toa harmonious and productive work environment.Upheld the highest level of professionalism and ethical conduct, consistently relflectingthe values and expectations of the company. |