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Click here or scroll down to respond to this candidateCandidate's Name
Street Address 24th street North,Bessemer, Al Street Address
Home: PHONE NUMBER AVAILABLE Cell: PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLEProfessional SummaryI have over 15 years in the professional industry. I have excellent communication skills demonstrated by 15 years of experience in healthcare. I was a dedicated worker skilled in, clerical and patient support. I have strong ability to communicate clearly and effectively.Education and Training: Brown Mackie College Homewood, AL 35209Date: July 2013-May 2016Major: Medical Records Healthcare Graduated: May 2016Skills HighlightsActive listening skills Multi-Tasked Problem resolution abilitySharp problem solver Courteous demeanor Adaptive team playerProfessional ExperienceLoyalty Cleaning2018-2021Supervisor: Alecia Ware or Robert PeoplesProvide quality-cleaning servicesRun errands for elderly peoplePatient Access Representative/Financial CounselorBrookwood Emergency Room, Homewood, AlOctober 2016-2018Supervisor: Tammy Jackson 205.222.5377Type skills of 35 wpmKnowledge of PC/CRT/printerKnowledge of function and relationships within a hospital environmentCustomer service skills and experienceWorks in a fast paced environmentEffectively receive and express detailed information through oral and written communicationsMedical TerminologyThird Party PayorCompliance standards preferredDaily perform essential job duties in at least two Patient Access service areas including ED.Daily proper negotiations techniques to collect money owed by Patients/Guarantors.Effectively communicating orally and in written format with medical staffScanning and processing documentSupervisorAll My B.E.S.T.LLC-Bessemer, ALApril 2013-PresentSupervisor: Ms. Coleman 205.801.2452Set AppointmentCustomer ServiceFollow up on leads for venueResponsible for cateringMailing packages via UPS or Federal ExpressResponsible for purchase ordersReceive and sort inventoryPatient Access RepresentativeTrinity Medical Center-Birmingham, ALFebruary 2015-May 2016Front DeskRegistrationSchedulingFinancial CounselingBed ControlCashierInsuranceDocument ImagingFlexibleCustomer ServiceMedical Assistant/Receptionist/Medical Records ClerkJanuary 2004 to April 2013Alabama Cardiovascular-Bessemer, ALSupervisor: Jennifer McDaniel 205.481.7557Handled check in and check outMedical RecordsResponsible for referralsSet up proceduresSet up testingScheduled appointmentsTook co-payments and made payment arrangementsEMR (electronic medical records) scan and index chartCustomer service skillsRecord keepingPatient files in order, and retrieve files when patients arrive for appointmentsPhone duties, request for medical records, obtain authorizationCreated records in the database for new patientsCopy and faxingSorted incoming mail and in office mail distributionCollector, Healthcare FacilityJanuary 2002 to January 2004Cash Retrievers-Hoover, ALSupervisor: Sharron LawDebt collectorTaking high inbound callsHandled credit card paymentsMade payment arrangementsProvided quality customer serviceNegotiated a discount or a payment arrangement with the agencyProblem solvers working for both the healthcare provider and the patient responsible party to resolve a debt and find appropriate method of reimbursement. |
