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Click here or scroll down to respond to this candidateCandidate's Name J CStreet Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEMAINFRAME TECH LEAD / CERTIFIED SCRUM MASTERProfessional Summary:Motivated IT professional, with 12+ years of experience in planning, analysis, design, development, unit/ system testing and production deployment of large scale enterprise mainframe applications.Domain expertise in Commercial and Health Insurance, Retail and Banking.Good interpersonal, decision-making, problem solving, troubleshooting and analytical skills.Over 3+ years of experience as Scrum Master and 5+ years of experience as Mainframe Team Lead handling project builds using the Agile and waterfall methodology.Worked in operations maintenance team providing problem resolutions for incidents, root cause analysis and fixes, trouble shooting and resolving issues with critical severities.Experience in gathering requirements, data analysis, design and developing specifications for complex mainframe systems.Experience in automation and scheduling the events using OPS/CA- Schedule Manager.An agile servant leader with experience in tasks allocation, grooming, backlog tracking, metrics and status reporting and facilitating all the scrum ceremonies.Adept in mentoring the delivery team with agile principles, aspects and processes.Good understanding of support methodologies and ITIL certified.Involved in estimation, application sizing, project planning, design discussions and requirements gathering for large scale projects.Good understanding of Waterfall, Agile, Kanban, Iterative models, scrum frame work & agile collaboration tools like Trello & JIRA.Highly organized, with the ability to multitask, lead and mentor a team.A vivid team player who loves coaching & training the team and managing interactions with cross functional teams for knowledge transfer.Ability to establish and maintain positive work relationships with team members and collaborate efficiently with clients, stakeholders and business partners.Education:Completed Bachelor of Engineering in Computer Science from Madras University, Chennai, India in May 2002.Completed Post graduation in Business Administration (PG- DBA) in Marketing, from Symbiosis Distance Learning, Pune, India in Oct 2012.Work Experience:Total IT Experience: 12+ YearsSr. Technical Consultant Dec 2017 Feb 2019 American Automobile Association, TX, USATechnical Team Lead Dec 2009 Jun 2016 Accenture Services Pvt Ltd, IndiaSoftware Analyst Jan 2007 Dec 2007 Covansys India Pvt Ltd, IndiaSoftware Engineer Oct 2003 Dec 2006 Accenture Services Pvt Ltd, IndiaTechnical Skills:Programming LanguagesCOBOL, JCL, CICS, VSAMDatabasesDB2 SQLToolsMillennium, Changeman, IBM Debugger, Endeavor, Expeditor, QMF, File-Aid, Eztrieve, FTP, Abend- Aid, File Manager, CA-Intertest, Control-M, RMDS, SPUFI, OPC, CA7 SchedulerCertifications:Certified Scrum Master from Scrum Alliance on 13 Sep 2020- Certificate ID: 001110192Scrum Developer Certified on July 16, 2020 from Scrumstudy.IBM 730 DB2 Fundamentals certified on March 2015.ITIL Foundation certified on May 2013.AINS 21 certified Property and Liability insurance Principles on July 2011Insurance Generalist certified on June 2010Project ExperienceEmployer : American Automobile Association (AAA), Coppell, TXDuration : Dec 2017 Feb 2019Role : Sr. Technical ConsultantDescription:AAA is a federation of independent auto clubs throughout United States and Canada. Its one of the leading 24/7 emergency roadside assistance provider in US and also provides its members auto and home insurance. I worked for the HUON suite of applications which handles the new quotes, policies creation and rating calculations for its auto, home & umbrella policy customers across US.Key Responsibilities:Assessing business objectives and requirement elicitation with the business, end users and the underwriting teams.Created technical system design and high level design documents for batch processing.Conducted impact/feasibility analysis for new business requirements.Designed component level job flow & scheduling of batch jobs in z/OS.Programmed new COBOL batch components for quotes and policy creations, rating calculations, underwriting & claims adjudication.Developed and enhanced online CICS screens used by insurance agents for quotes, policy creation and rate calculation.Developed and strategize new ideas, quality processes to improve the information systems.Reviewed all deliverable documents, code artifacts and conducted peer reviews.Created training manuals for the insurance agents with detailed functionalities.Provided 24/7 operations maintenance and application support for HUON and the legacy systems, mainframe batch cycle.Reconcile release code using ENDEVOR for merges and production installs.Active participant in all the brain storming sessions and agile ceremonies.Subject matter expertise for the enterprise policy management system and regulations.Root cause analysis and problem resolution for the impending complex issues/bugs.Employer : Accenture Services Pvt. Ltd, Chennai, IndiaClient : Wal-MartDuration : Oct 2014 June 2016Role : Technical Lead/Scrum MasterDescription:Wal-Mart is one of the leading players in the retail market. Store Number Expansion (SNE) was an agile project that involves the enhancement of around 2000 impacted mainframe components that needed store number modifications for Wal-Mart. I played the role of a technical lead & doubled up as the scrum master for a 15 member team and also assisted in project management activities.Key responsibilities:Created the system design and component architecture for expansion requirements.Review of the developed/enhanced programs using SONAR for code quality.Created testing strategies, implementation plans and rollout strategy for production go live.Assess the impediments, project impacts, risks, release plans and remove any roadblocks.Worked with Product Owner to define project scope and objectives.Collaborate closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.Effectively tracked teams progress using Kanban board and the sprint burn down metrics to facilitate team improvements.Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.Mentoring the delivery team with agile development practices, scrum principles, aspects and processes, leading to the teams agile excellence.Empowering the team to make system and process improvements as captured in sprint retrospective meetings. Guiding the team through continual improvement process.Tracked and effectively communicated team velocity and sprint/release progress to all in the Scrum team, stakeholders and to project management.Guided team through continual improvement process and help teams increase productivity and foster innovation. Discussed pain points and improvement ideas with the team weekly.Coordinated effectively with the business stake holders, multiple teams/platforms both upstream and downstream.Addressed risk management and through Impediments Log tackled the issues/ dependencies that arose with different interfacing systems.Prepared the status reports, velocity estimations, release forecasting and key metrics for the management and client.Brought out ideas from professional facilitation, coaching, conflict management and help the team become a high-performance team.Provide effective defect tracking, test automations and extensive test strategy planning to ensure the highest quality software.Employer : Accenture Services Pvt. Ltd, Chennai, IndiaClient : Wal-MartDuration : Apr 2013 Oct 2014Role : Technical Team LeadDescription:This was a data migration project with changes made to the Merchandise Returns and Transfer Management application to move into the new data model. There were around 12 DB2 base tables, 23 master tables and 12 log tables in the new MRTM system to which all the old data needs to be migrated. It also involved business requirements to clean up the existing data for referential constraints.Key responsibilities:Provided technical solutions to meet the business requirements and resolve bottlenecks.Analysis and design of the new DB2 data model, SQL queries development and setting referential constraints.Designed technical specification for DB2 triggers and new log tables set up.Job set up for various DB2 utilities; Load, UnLoad to the new MRTM systemPerform the root-cause analysis and problem resolution for complex issues at all levels.Identification of the impacted components and high level design documents preparation.Gathering and updating project documents, completing budgeting, forecasting, project estimation, resource allocation and tasks monitoring.Maintaining project documentation, business flows, and lessons learned documents.Provided project development road maps, task assignment to the team, mitigation plan, estimations, defect fix flows, deployment strategies.Conducted daily standups, weekly progress meetings, and gave bi-weekly management updates.Designed tools for automating processes and contributed to innovative ideas; team brain storming sessions to bring out productive ways and documented the best practices.Shared ideas from professional facilitation, coaching, conflict management and so on to help the team to become a high-performance team.Built on the project delivery practices, coding standards and best practices at various stages of the Software development project cycles.Assisted in defining and deploying new product development processes and in facilitating the continuous improvement of existing processesWork and resource allocation. Time and task tracking of the team.Preparing the status reports for the senior management and client.Collaboration & team skills, excellent decision making and analytical skillsReview of all deliverable documents, Production installs, code merges and warranty support.Employer : Accenture Services Pvt. Ltd, Chennai, IndiaClient : Nationwide InsuranceDuration : Dec 2009 Mar 2013Role : Technical Team LeadDescription:Nationwide utilizes the third party Insurance Services Office (ISO) to provide rating guidance for its Commercial Property products. ISO has announced revised rates and rules that will go into effect and the scope of the project involves necessary changes to be made in the system and screens to be complaint with the ISO 2011 rating guidelines. The batch DB2 and online modules impacted were identified and a detailed impact analysis showed more than 200 components for change.Key Responsibilities:High level design documents creation and multi functionality CICS screen design.Involved in requirements analysis with the business and preparing functional artifacts.Business analysis with deep domain knowledge and technical expertise.Preparation of the construction details and knowledge repositories for the application.Assisted in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.Coding of CICS modules and Unit testing. Unit test plan preparation and Verification of results through the application CICS Screen changes using SDF tool and testingCode merge, code movements between regions and production installs.Employer : Covansys India Pvt. Ltd, Chennai, IndiaClient : Guardian Life Insurance CompanyDuration : Jan 2007 Dec 2007Role : Software AnalystDescription:Guardian Life Insurance Company (GLIC) handles Individual and Group business. The ZEUS application handles the Group Insurance business of GLIC. There are about 700 to 1000 business users for this application. The system handles 4.53 million policyholders (Members) involving 120,000 group policies. The scope of the project involves enhancement and maintenance of Plan and Member details, rating and premium calculation, billing and accounting and applying payments, calculating agent commissions, sales rep compensations and reporting, for the Guardian Group Insurance Business.Key Responsibilities:Impact analysis and detailed design document preparation.Coding and Unit testing. Elicit the business requirements from clients for job reports design.Perform code merge, deliverable review, production implementation and supportCreate test scenarios and cases based on business requirements.Employer : Accenture Services Pvt. Ltd, Bangalore, IndiaClient : United Health GroupDuration : Oct 2003 Dec 2006Role : Software EngineerDescription:The client is a large US Fortune 500 health-care organization, which provides insurance services. I was part of the operations maintenance group of many time/business critical applications, providing a dedicated 24 by 7 production support.Key Responsibilities:Operations maintenance and servicing problem requests categorized under different severities.Involved in root cause analysis and work orders for major and minor enhancements.Documented of functional business flows, technical designs and work specifications.Domain expert on Health insurance and Millennium package.QA for work orders and reviewer of Change tickets.Awards at Accenture:Instant Karma award for exemplary individual performance - May 2004Instant Karma award for valuable contribution at work - Feb 2005Spark Distinction certificate on Quality Management Aug 2007Accenture celebrates Excellence award for Jan 2014 and July 2015 |
