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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESkills SummaryHighly organized and effective patient service representative with a strong history of medical office operations and fulfilling role responsibilities. Skilled at providing patient outreach and communications with a particular ability to diffuse complaints and calm concerns.SkillsGreet & check-in patientsReceive Patient InformationAccumulate PaymentsAssist with necessary paperworkFulfill other Customer ServicesAdministrative DutiesManage patient complaints & feedbackSupervise patient intake proceduresPatient SchedulingCoordinate clinic/office/facility operationsMaintenance of patient charts & or electronic health recordsExperienceFriendship Family ClinicPSR (Patient Service Representative) January 2020- March 2024Welcome & Direct patientsField patient questionsAssist patients with paperworkManage patient complaints & feedbacksSupervise patient intake proceduresCollect & verify patient information & insurance coverageScheduling AppointmentsMaintaining ChartsPeoples Medical CenterPSR (Patient Service Representative) August 2017- December 2019Welcome & Direct patientsField patient questionsAssist patients with paperworkManage patient complaints & feedbacksSupervise patient intake proceduresCollect & verify patient information & insurance coverageScheduling AppointmentsMaintaining ChartsReferencesGlenda Mathews- PHONE NUMBER AVAILABLE (Peoples Medical Center)Tanisha Randolph- PHONE NUMBER AVAILABLE (Friendship Family Clinic) |