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| | Click here or scroll down to respond to this candidateStaceyJohnsonStreet Address Providence StWest Warwick, RI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEExperienced and highly organized administrative and technical coordinator with a proven track record, seeking to leverage meticulously honed problem-solving skills to contribute to the success of a great organization.Skills Team Management Sales Quality Assurance Active listening and effective communication Proficient in MS Office, Excel, Salesforce,Cipher/ CRM Training Rapport-building skills Data Entry Analytical problem solving Order ProcessingExperienceCustomer Relations Coordinator / Hexagon Manufacturing Intelligence, RI MARCH 2022 CURRENT Supports CRG Teams' day-to-day operations by coordinating with other departments to ensure the flow of work productivity. Data entry and management in the internal CRMs (Salesforce, Salesmax, Cipher, CRG Database). Generating Renewal and Recovery Proposals including but not limited to international corporate renewals, automotive, aerospace, and government defense contracts. Entering Oracle quotes through CPQ. Processing Purchase Orders, Government Procurement orders, EXE requests, Interco orders, etc. Organizing analytics Training administration subordinates. Leading in the implementation of new databases/platforms. Working with the third-party vendor to troubleshoot potential issues and create Standard Operating Proceedures for the CRG team before soft launch.2Server / Gels Kitchen, RISEPTEMBER 2019 NOVEMBER 2022 Providing attention to customer needs Addressing and concerns and acting as management when deemed necessary Cash handling, proper communication and paying attention to detail to ensure customers satisfied Built and maintained customer relationshipsClient Care Coordinator / Nathan Clark & Assoc., RI AUGUST 2018 MARCH 2019 Providing exceptional service to buyers and sellers in the real estate industry Liaison between customers and agents Providing guidance throughout real estate transactions Assisting customers with credit repair solutions to qualify for loans Dispatcher /Quality Assurance Analyst / Virginia Transportation Corp, RI AUGUST 2012 OCTOBER 2014 Route planning and dispatched Auto-Haulers throughout the US & Canada Provided over-the-road support for my team of 25 Auto haulers with hotel/flight bookings/Loads picked up and dropped off Processing quality audits and quality assurance reviews Creating processes for transporting vehicles with the least amount of damage possible Coordinated and managed efficient loads to remain cost-effective while determining the best delivery methods and negotiating rates.Education2023-PRESENTGeneral Studies / Southern New Hampshire Univ., Remote 3.9 GPAReferencesUpon Request |