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Candidate's Name
Street Address  *PHONE NUMBER AVAILABLE EMAIL AVAILABLECell ph. PHONE NUMBER AVAILABLEObjectiveTo obtain a position with a progressive organization that will utilize my academicand work related skills.Education Eastern Michigan University - Ypsilanti MIM.A.  Communications; August 2002B.S.  Telecommunications; 1987Extensive course work in Marketing and BusinessExperience09/03  Present Baker College of Flint - Flint MIGeneral Education/Speech Instructor. Responsible for teaching OralCommunication, Presentational Speaking, Group Dynamics, WorkplaceCommunication and English Composition. Prepare tests, exams, case studiesand course work assignments. Advise and counsel students regarding subjectmatter related to courses.09/06-Present Washtenaw Community College - Ann Arbor MIInstructor. Responsible for teaching Public Speaking courses. Prepare tests,exams, case studies and course work assignments. Advise and counsel studentsregarding subject matter related to courses.09/02  06/05 Flint Community Schools - Flint MISubstitute Teacher. Responsible for teaching English, math, science and othersubjects to Kindergarten through 12th grade students.09/01  04/02 Eastern Michigan University - Ypsilanti MIGraduate Assistant. Managed University Marketing media scan project
presented relevant data to the Director of University Marketing for regionalutilization. Participant in the Martin Luther King/Caesar Chavez/Rosa ParksFuture Faculty Fellowship program designed to develop future teachingprofessionals. News writer for marketing department and faculty on educationalprograms and trends in higher education among the MAC colleges anduniversities.09/99  08/01 Boy Scouts of America - Ann Arbor MI District Executive. Marketed the Boy Scouts of America program throughcommunity education and membership events. Managed annual districtfundraisers; worked with external contacts on targeted fundraising programs.Monitored district membership goals and objectives.Page 2Candidate's Name
Resume09/97  07/99 EDS  Centrobe Pontiac GMC - Pontiac MICustomer Assistance Specialist. Responded to Pontiac-GMC customer writtenrequests through oral and written communication. Supported supervisoryleadership team members with technical documentation in the form of repairrequests and legal correspondence. Assessed and evaluated GM CustomerSatisfaction surveys for trends/patterns and responded accordingly on behalf ofGeneral Motors. Promoted from Customer Assistance Specialist role (9/97-6/98)to Customer Assistance Manager (6/98-5/99) to Customer Relations Manager(5/99-7/99).08/93  09/97 Radisson Riverfront Hotel - Flint MIConvention Sales Manager. Marketing and negotiation of sales contracts withmunicipal and educational organizations on a regional basis (Midwest Region).Responsible for analytical review of sales volume statistics; conducted relatedpresentations at regional sales meetings. Maintained oversight for conventionbooking and supervised relevant hotel staff in relation to convention events.Acted as liaison between the client and Accounting/Food and Beverage/Business Services hotel contacts.02/92  08/93 Detroit College of Business - Flint MIAdmissions. Responsible for the presentation of curriculum business plans toschool administrators interested in degree programs that targeted high schoolstudents. Conducted seminars and workshops on professional developmenttopics including Interview skills, Professional Presentations and Preparing forthe Business Climate for the student population. Supported students throughthe admissions, financial aid and enrollment process.03/87  02/92 Crossroads of America Council - Indianapolis INDistrict Executive. Promoted the Boy Scouts of America program throughcommunity education and membership events. Managed annual districtfundraisers; worked with external contacts on targeted fundraising programs.Monitored district membership goals and objectives.References Provided upon request.